It's got everything you need the pool was great u don't have to leave the hotel for dinner or coffee in the mornings

One of the bed frames was broken and a sharp metal peace was sticking out it cut 2 of us. There was a random sock by the table 🤢...the pool was awesome but big kids will drowned little ones if your not careful they just jump down the slide right on top of smaller kids

Felt welcome from the second I walked through the doors. Front desk staff was welcoming and helpful. The highlights for us were the TWO water slides and dart boards in the lounge! Would definitely stay here again!

Only downside would be that you walk outside from the rooms to the pool, so could be a downfall in poor weather conditions. Didn’t bother us in the summer though!

Very nice & clean. Staff very friendly & helpful. Food was great. I love that there was an option to call down for food if you didn’t want to leave the room. You didn’t hear much from other rooms which is great!

We passed the entry into the hotel, ended up having to turn in the parking lot that was right next to it. Location isn’t the best. Service in the mama Jo’s restaurant was a little toooo laid back. Luckily our waiter was attentive when she wasn’t busy in the back.

Good location to food and shopping. Very courteous, professional, and helpful staff. Free shuttle to the airport (15 minute ride), leaves every hour.

There was an emergency evacuation that night and never saw or heard from staff what was going on. Some people started going back in before the fire trucks arrived and left. In all it lasted around 15 minutes.

This was the most comfortable hotel bed I have stayed in and the couch in the King Suites was excellent. The value was incredible and we were treated so well. I have zero complaints and will stay there every time I come to Billings from now on. We rented three rooms for two nights for my grandson's birthday weekend. We were incredibly pleased.

There was nothing to complain about. It was far far beyond my expectation, especially for the price.

Pool was great. Staff were nice

Was supposed to have a courtyard view room, got an outer parking lot view. Refrigerator did not keep our food and drinks cool at all. Had a difficult time getting in and out of the facility with the construction blocking the entryway. None of the lamps were plugged in. We had to move the bed to plug lamps in. The charging ports were falling out of the lamp bases.

Our stay at BHCC was great. The new carpet, the shower update and the door lock update made the room very appealing. The internet was open and crisp. The pool and waterslide were well-treated and fun. We appreciated that the HVAC didn't come on with each degree change. Just a steady fan. Our room was clean and comfortable and we slept well. We would stay here again!

The food was really good. The bar had live music that was wonderful and the drinks were reasonably priced. The in-house coffee shop should be standard in all hotels. The staff was very helpful and the kids loved the slides. The room had more lighting than most and it was quite.

The room and hallways were a little dingy and could use some maintenance and cleaning. The facility appeared to have really good security, except most of it was not in working order. Things like locked exterior doors with a key pad were open.

Parking lot is secure. Location is relatively quiet.

Room door was difficult to open/close. Door "stuck" in the jamb in upper right corner, so you had to pull/push very hard to open and it made a loud scraping noise. Ice machine was out of order.

To start, the beds were super comfortable, the room was spacious and beautiful. It had so many different options of food from room service. A casino, a poker room and even a full restaurant and coffee shop inside! So far, the Billings Hotel & Convention Center has been our best stay yet!