We stayed at the Kelly in this weekend (March 8th & 9th) and really enjoyed the experience. The price, for the value was great! The lady at the Front desk who checked us in was very friendly and easy to work with, informative, but not rude. Our room was huge, comparted to a standard 2 queen bedroom and was clean. The hotel itself was well laid out and also clean. The pool was a nice size, good temp and the slide was fun. The hot tub was also a good size and nice. Lastly the breakfast area was comfortable and had a good variety to choose from. We tend to stay in Billings a few times a year and I think this will be our new go to spot. We used to stay at the convention center but have had 2 bad experiences in a row and will not be going back. Thank you, Kelly Inn, for a great experience!

Nothing, it was a great experience.

This hotel was wonderful! I had to get my room upgraded with a walk in shower due to my mobility issues. My rate was not increased, which was a pleasant surprise as these rooms typically charge more. I got to the breakfast room late in the morning expecting to find no food & again was pleasantly surprised. The lead staff attendant informed me she tries to keep it stocked for those "stragglers," which i so appreciated! My upgraded room was more than I could have expected. I so appreciate the kindness of this hotel!

There is nothing negative

I like the fact that the Kelly Inn does not charge for pets. We travel with two dogs, and that can really increase the cost of a motel room. Kelly Inn is a little more expensive, but when you take into consideration the no pet fee, it is really a better deal. We also like the Cracker Barrel restaurant next door. After eating gas station food while traveling, it is nice to have a home cooked style meals.

This time, we did notice a few homeless people hanging around back between the motel and restaurant. That is normally where you need to walk the dogs. I didn't feel comfortable walking the dogs at night, so I used the sidewalk out front for my nighttime walks.

This hotel was close the the Harley Davidson dealer where my bike was being worked on. It is located on a frontage road in a light industrial area. Not much around to walk to other than the Cracker Barrel restaurant or gas station. There is however a park with a lake about 2 1/2 miles away. Room was very clean. I like that the floor in the room was vinyl tile versus carpet. Carpet becomes very dirty and you never know what filth is trapped there. Breakfast was on par with the typical American offering... waffle maker, thin bacon, over cooked eggs, etc.

Came down for breakfast and the dining area was literally half full with staff. Unsure what fruit or yogurt might have been available at the start, but these items were all gone by the time I arrived to eat at 0840. Tried to strike up a conversation with some of the staff; they were all housekeepers. None of them spoke English. I've spent many a night in hotels, in more than twelve countries, and have eaten breakfast in most of these. NEVER have I come to breakfast to find the room half full of staff eating food put out for hotel guests. (I did eat my fill however this practice is not what I expect when I pay to stay at a hotel.)

The breakfast host was top notch. She was helpful, knowledgeable, and friendly. The food was fresh and hot. The area was extremely neat and clean. The bed was comfortable! We liked the location of the hotel…conveniently located off the interstate. And, Cracker Barrel was next door, so we could walk there for our evening meal.

The room door was difficult to shut. The trim work on the inside around the door had come loose as well. The outside entrance we used also was difficult to open. The handle was loose too.

OMG, the water pressure in the shower 🚿 is totally worth booking here again. I've never stayed at a hotel with such great water pressure in the shower. I've stayed in $ 1000 a night, and I've stayed in $80 a night hotels. The free breakfast is a joke. It's either cereal and milk or waffles. But the room was totally worth 👌 the stay. Next time I'm in Billings I'll definitely stay again. Kelly in or the Clock Tower inn.

The Breakfast. Cereal and milk or waffles. Or yogurt and orange 🍊.

Staff was the best, different breakfast options every day, pool, spacious rooms

My husband was walking in the room and the smoke detector fell off the ceiling and landed right on his head. We had kids visit. It could have been a lot worse than just a bump on his head. Also pool was shut down when my son and grandson visited and hottub was broken the whole stay. We booked for the hot tub and pool.

We liked that the property was very secure, they were sure to go over all the rules upon check in time. My family also enjoyed the pool, besides the three of us we only saw one other person. It was nice having the pool just to us.

The only thing I can think of is the staff mentioned needing visitor bracelets for swimming, but they didn’t have any when we stayed. Wasn’t really an issue just sort of confusing a bit.

Breakfast, fast checkin, friendly service

When I went to book the room, I inquired about having a room located on the ground floor due to my husband being on oxygen and having to bring a large concentrator to the room. However, the reservation went in before this request could be considered. When I inquired, I was told there would be an additional fee to change the room since I had used booking.com. Had I known I would have cancelled my reservation and used a more handicapped friendly hotel. Otherwise the stay was good.

Room was spacious and clean with what we needed for the night. The beds were very comfortable. The breakfast was also very good. A variety of things to choose from. The pool was decent with a small slide and hot tub.

The hotel is pet friendly, so there were dogs present and some were barking loudly into the later hours of the evening. It was also very easy to hear other guests. There were 4 pillows on each of the beds, but they were all pretty stiff.