The staff was very pleasant and accommodating. The room was a little on the small side, but it served its purpose. I also liked the fact that it had a wooden floor as opposed to a carpeted floor.

I didn't like coughing up a $100 security deposit, but I can understand why they do it. Our credit card account was credited within 3 days. I also didn't like the ratings that people were giving them online. I was very worried about choosing this hotel until I got there. Our room was more than adequate and all the negative statements about the property and staff were untrue. Perhaps the people that gave negative ratings didn't get their $100 refunded, for good reason.

It's was at a good location! Easy in and out !!! Check in and out was easy! Staff was friendly. Has its only thermostat in room so can control heat, and ac worked good also. Price was good. I would definitely book here again. Area was very quite at night time minus hearing the planes but I didn't mind it wasn't to loud that it effects sleep. TV worked and actually had more than a few channels!

When taking a shower tub filled with water and didnt drain but did tell staff upon check out and she sent somebody right away to look at it.

Great location close to Albany International Airport and close to some good restaurants. Room overall was comfortable and staff was friendly. Plenty of parking. Great place to stay if you're going on a business trip or sightseeing (if not planning to stay in doors all day)

The room had a little cigarette smell but I believe it may have carried in from elsewhere (it wasn't strong). I tried to open the window but wasn't able to (no latches to allow it).

The staff was great. The man at the front desk was awesome. Very polite great people they try their best as a family and I would go back there again just because the staff was so polite great people thank you for the day. I appreciate it. Sorry if we were a little loud, but I would return again in the future thank you God bless

There wasn’t anything I really didn’t like for the price. It was well worth it. Staff was great. They work with you if you need accommodations to be met for your needs so I couldn’t give a bad report

Easy to get to and reasonable price for a Friday night. Good lighting and comfortable bed.

Found a large insect in the tub-- no big deal but would probably bother some guests. The facility is in bad need of renovations-- there was some kind of netting on the balcony roof presumably to keep the roof pieces from falling down. I also didn't like having to provide a credit card and $100 deposit -- still not sure if that's been returned. I know it's necessary in some places, but since we had prepaid it made me nervous.

It's a decent road inn between Albany and the airport, you have few bus lines connecting it with the surrounding area. As a plus, there's a Dunkin Donuts around the corner, ideal for budget friendly breakfast options.

The room and the bathroom were old fashioned, I felt like returning to the 80s.

It was clean, comfortable and near good places to eat. People were friendly. Close to airport.

It was not possible to communicate with the hotel in advance about parking, and I was shocked to learn I could not leave my vehicle there for an extended period of time while I was away. That communication was very important to be able to make good plans.

good to return again. been over a year. lots of construction to help the property which is good

surprise about the $100 for incidentals. Not on website. Since I have not been to this one in over a year, a lot of mischief with people seems to occurred. Thereby coverage

Staff was great! Housekeeping was on top of my needs throughout my stay. Exceptional customer service!

Beds could use updating. Other dog owners need to clean up after themselves. Hotel could do a better job with offering waste bags.

I’m a travel nurse. The Red Roof Inn supplies all of my needs and more! The manager Ana is amazing and very accommodating. This is the only place I’ll stay during my travels!