The lobby area was beautiful, didnt seem like a hotel vibe at all. The spa tub was the perfect private relaxation atomosphere in the room. The rooms were quiet, clean and perfect for a quick trip.

Although room service was available, there was no food on site. Only a bar, which was fine, but some options would have been nice.

The interior is beautifully decorated. The staff is extremely friendly, professional and helpful. The room was a nice size and very comfortable.

The shower curtain is about 8 inches too short so when showering, the floor outside the shower got wet. Also, there is no shelf in the shower. I had to place my shampoo, conditioner and soap directly on the shower floor. The breakfast menu is similar to Tim Horton's with breakfast sandwiches. They also offer pre-packaged pastries and coffee cake. I've stayed in the past and there was a very nice breakfast buffet set up. So while it isn't a bad breakfast, I was a little disappointed.

Besides it being beautiful, the staff was friendly and professional upon arrival, the whole place was very clean and well kept. Any questions we had the staff was courteous and knowledgeable. All Instructions were clear. The room was very clean and comfortable, everything worked well, we had a jacuzzi room and that was great. The whole Experience was well worth the price. It was a very good price for what we received. Will absolutely be back and highly recommend.

It was a bit chilly so we turned up the heat and it was dusty smelling for a bit but that went away after a while.

When you walk in, it's like you are walking into a street in Italy - I think that's the effect the original owner probably wanted to convey. So that's quite special. The room and the bed were huge. The shower and bathroom clean and spacious although strangely, the sink was in the bedroom, not the bathroom! The free tea and coffee.

It was dated which isn't necesarily a bad thing but parts of the hotel were a little jaded - stained carpets and plastic plants for example. Unfortunately the first night we arrived, tired after a mammoth journey from Scholarie, the staff were quite rude, which was not what we needed.

It is still a gorgeous hotel. The service and convenience is above average and the artistic style is very nice.

My son and I were completely sick from the outdoor smell. We came from out of state on vacation and planned to spend time outside. The odor was so strong we had to stay in our room or leave. I don't think breakfast was included but when we checked and it might have been over. So we had a day of travel with no headstart which was difficult. We don't complain much but this affected our stay.

Room was very clean. Our window faced a forested area at the back which was quiet and relaxing. All day fresh coffee and tea available in the lobby area. We missed the buffet breakfast which used to be included in the room rate.

Hallway carpets should be replaced (old and stained). The mattress was very soft which was commented on several reviews. I requested a firm mattress on my booking form but this was not accommodated. We both ended up with sore backs. Pillows were very old and lumpy.The suite furniture is functional but very dated. Sofa was old with no cushioning. We had to use a coffee cup lid as a soap dish as there was none at the sink. Nor were there any drinking glasses and only 2 paper coffee cups. Saving on costs is one thing but for the rate we paid, missing such small items was unexpected.

The room was larger than expected and had both a couch and comfy chair for seating. It was well air conditioned, everything was clean and the coffee pods and coffee machine were a bonus. There was plenty of really hot water and the shower was fully tiled and very clean. There were complimentary coffee and cold water dispensers available on the ground floor throughout the day and ice dispensers on each floor. Parking was plentiful. The $150 hold, which is not very clearly publicized, was released within 12 hours of checking out.

The double bed was comfortable with a relatively new mattress and four very large pillows. I would have preferred a slightly firmer bed with a choice of some flatter pillows. However we only spent one night and one can adjust to beds after a couple of nights' stay. There is limited access to food and beverage in the hotel and the breakfast options were sub-par in my opinion. There are, however, plenty of food and snack places a short drive away.

friendliness, quiet

the sauna was not warm enough and no one really knew how it works and how long it takes to get warm no slippers or bathroom for sauna available at desk or in the room sauna is part of a fitness room, so not really a relaxing and comfortable experience that you would expect from a sauna - probably good after fittness, but not as the main experience the shower is big, but does not function the way you think it would do - either too cold or hot, we could not figure that out.

It was a big spacious king room with a spa, The hotel had a nice area when you walked in with the tables. The outside of the hotel is super big and we just love the way it looks.

When we got to our room we noticed that the mirror head board had not been cleaned (it had dirty smudges and stuff on it)so we cleaned it! We called the desk bc we could not change the channel to the TV- the remote didn't work, the box that was supposed to be on the back of the TV was lying on the dresser only thing on TV was the news. We noticed that the toilet was a little wobble as well, just a few things but other than that it was clean, the bed was comfy and it's plus that there was more than one pillow for each of us and they were good pillows- fiance got a good nights sleep after our concert last night. I'm sure we will be back.

Decor was a little over-the-top, as intended, but a lot of fun. Obviously designed to bring a smile to your face. Rooms were truly spacious, and spotless. Loved the saltwater fish tank. In the off-season (we were there in early March) it's an outstanding value.

For dining options, look beyond the website's recommendations. One end of the parking lot and adjacent field was strewn with litter. A few man-hours would make a difference.