I booked through a third party and there was a little mix-up in the handicap accessible room but the young man at the front desk remedied it quickly. The handicap room was very spacious and my friend was able to move around freely without worrying about bumping into things with her chair. We appreciate that there were enough choices at breakfast to please everyone in our group. We appreciated the extensive list of restaurants in the area and the recommendations from the staff.

I booked two rooms and the tub drained slowly in one room and the sink drained slowly in the other. But that was no problem for your staff because they remedied that promptly. The only real issue was out of your control, and that was the road work going on in front of the building. Hopefully that'll be completed soon enough.

Sleep Inn & Suites Monroe - Woodbury offers a very comfortable bed and a satisfactory breakfast, which met expectations for a short stay. The hotel is clean and quiet, ideal for those needing a restful night on the road. Its location is somewhat remote, so it may not be the best option for extended stays or those wanting easy access to restaurants or attractions. Perfect for a one-night stopover during a road trip.

Sleep Inn & Suites Monroe - Woodbury offers a very comfortable bed and a satisfactory breakfast, which met expectations for a short stay. The hotel is clean and quiet, ideal for those needing a restful night on the road. Its location is somewhat remote, so it may not be the best option for extended stays or those wanting easy access to restaurants or attractions. Perfect for a one-night stopover during a road trip.

Clean, convenient and great value. Friendly staff! We booked a last minute stay after a long day of skiing to avoid a treacherous drive back to the city with two small children. Lots of food options nearby. We were able to run and get dinner before snow turned to ice. Lobby area was welcoming. Our two boys (4 and 7) were so excited for the stay. The room was so clean. The bed and pillows are so comfortable. I’m someone who typically brings their own pillow :/ Breakfast was a nice perk. Coffee waffles eggs sausage yogurt etc. Overall a very nice stay! Very friendly staff!

The room was clean and the bed was comfy. The breakfast was ok. The kitchen staff were very polite and helpful.

The receptionist was friendly, but we ran into a couple of issues that made things a bit inconvenient. First, we were told we could park near the second door at the far end of the hotel and use that entrance. When we got there, though, the door was closed, and we ended up having to carry all our stuff back to the main entrance in the cold. Also, the receptionist mentioned that breakfast was served from 5:30 to 9:00 AM, but when we went down early the next day, we found out it actually goes until 10:00. It would’ve been helpful to have the correct info up front. Lastly, the breakfast area was really cramped and didn’t seem big enough for all the guests. We had trouble finding a seat, which wasn’t ideal.

Overall, the stay was a really good experience. The staff were very nice and courteous, the facilities and room were clean, the hotel overall was bright and welcoming. The room even had a microwave which I haven't seen outside long-term stay hotels. The breakfast choices were good - they had fruit, cereal, oatmeal, bread/muffins, eggs and sausages, etc.

The walls were a bit on the thinner side. We didn't have overly noisy neighbors but we could definitely still hear them chatting and at times moving around through the walls.

Very comfortable bedding. Quiet location in nature yet close to downtown Monroe. Breakfast offered more options than other hotels: fresh “real” eggs, good bread, yogurt etc. Helpful staff.

I had requested via a booking.com message a room on the garden site. There was no follow up and the person at the counter says that they had not seen the message. The room had no luggage racks. We got them after we asked for them There were connecting doors to the room next to us and that made it quite noisy. We could overhear all the noises of our neighbors

The Sleep Inn was a convenient stop-over during my drive from Newark to Upstate New York. My first stay - on the way up - exceeded my expectations dramatically. The property was delightful, fresh and new, relatively quiet, and the staff very friendly and helpful. The breakfast was rich and enjoyable. In fact, I was so taken with my week-day stay, I decided to return on my way down on a Sunday night. That stay was also pleasant, but there were certainly more guests, which made it a bit less quiet. But that did not detract from my experience. I highly recommend this place!

Finally a motel with everything you need without the charges for amenities that you don't want/use! The room was very clean , spacious and quiet. There was a fridge, microwave and complimentary breakfast. Definitely would book again!

We had to wait to check in --there was no one at the desk when we arrived and at several times, the desk was unattended. I understand that with only one staff person at the desk they do need to step away, but there could have been a sign that said that they would return in ____ minutes, etc.

Warm, friendly and thoughtful staff. Very professional - called to see if my was satisfactory 10 minutes after I headed to my room. My room was perfect - my king bed was very comfy with 5 pillows and I loved the large shower stall The decor of the inn was lovely- warm and inviting!

Breakfast was only so-so for someone who is gluten intolerant (not many options) but the coffee was very good.

The facility is very clean, and the front desk staff was very friendly and helpful. The room was very comfortable and easy to get to. The lobby is spacious and the breakfast starts early for us early risers. (And the kitchen area was spotless.)

The only thing I would say was there is nothing around. But that isn't something that can be changed. I imagine this was built to cater to a certain need in the area. But as for as the hotel itself, no complaints!