An historic building located in a prime location within walking distance of museums, restaurants and theatre. The staff were very welcoming and met all other requests, in addition to suggesting places to eat nearby. Loved the character of the building, which was echoed in decor that was faithful and maintained the elegance of old wealth, while still providing all expected modern amenities. The bed, pillows and linens were luxurious, lending to great sleep during our 3-day stay. Minor cosmetic imperfections in the room are a testament to the authentic quality of the furnishings. Area was very quiet and safe for walking around.

Nothing of major significance.

The hotel is also very good, the name is very special, it looks very historical, the hotel staff, I have seen the most enthusiastic, the best service attitude, the hotel staff from the front desk reception, the handsome man who opened the door for us, the restaurant staff are very good, we also had dinner in the hotel restaurant, steak is good, wine is good, shrimp rolls are also very delicious. After dinner we also took a walk near the hotel, which is very convenient in the city center. The bed in the room is very big, very large bed, very comfortable, the hotel is great, will book again next time.

Excellent location, gorgeous building, very friendly staff, amazing attention to detail both in communication and interior, spotless room.

Slippers would have been nice. I also found pillows to be a bit flat for my liking. One thing that really caught my eye - the fabric used on futons in common areas. Such a beautiful historical place and such cheap tacky material. It kind of throws off

Everything! I arrived earlier than the check in time and was able to get into my room without issue. The food was SPECTACULAR . my partner and I could not stop thinking about or talking about the food after our date night. We’ve already booked for our anniversary next year.

This was not the properties fault, I just wished I’d booked a room with a bigger bed. Needed more room!

Accommodations were great. Inn was beautifully decorated. Very clean and quiet. The bathroom was spotless and I loved the bathrobe that was supplied. Enjoyed that there was great cable TV channels and Wi-Fi. Comfortable bed.

The cold water from the bathroom faucet was hot water. Also, the complementary breakfast items were scarce and when I asked if there were any granola bars he looked and said all out of them. I was surprised that there was no ice or vending machine. I said water was hot from faucet so could I have 2 bottles of water and I was charged $6.

Beautiful aesthetic, vintage and comfortable beds. Our room was 401 and we loved the layout. Beautiful comfortable tub. Love the decor of the entire hotel. The bed was like lying in a cloud.

Very bare minimum. It seemed sparse but they may be due to the size of the room. Additionally, a real downside of this hotel is The window curtains were not blackout so we were up early.

Cool vibe. Old school feel with an actual key to the room. Bed was comfortable. Fireplace and soaking tub wear very nice touches. Complimentary beverage at the bar.

The bathroom. It was ice cold. The shower itself was massive and had body sprayers, which was good, but the shower head was so low I had to duck my head to get under it and I’m not tall.

This is a really beautiful, well-maintained historic hotel that is very close to restaurants & coffee shops. Check-in was super easy and the staff were friendly & helpful. The bed was very comfortable and everything I needed for my stay was provided. I also appreciated that parking was provided at no additional charge and the building was secure so I felt very safe as a solo traveler. I will definitely stay here again when I am back in Rochester.

The standard room was beyond my expectation! Robes, Jacuzzi tub, working fireplace, beautiful furniture, very clean and super friendly staff. It was such a comfortable place and will definitely stay again!

The parking lot was in a weird spot and hard to figure out how to get into it when they have the valet parking happening. Maybe a little more signage for that would help.

I liked everything about the property. It was centrally located, had onsite free parking in the mid of downtown (my favorite location close to Spot’s cafe), room was big with very thoughtful things even like make up remover towel- gel. Bed was comfy enough for a family with kids. Shower was fantastic. Every morning there was coffee and muffin at the lobby.

Unavailability of staff to help with luggage.