the front staff, Kayla was so polite and accommodating to us..we made a last minute 3rd party reservation and it wasn't in the system by time we arrived and she kept looking for it (45 mins later) and we were able to wait in the lobby until it was ready. She even comped us some goodies from the essentials corner which was super above and beyond nice of her.

the housekeeper opened our door and walked right in without knocking first while we were still in bed (was nowhere near checkout time) and just walked back out once people were noticed to be in the room still and never said a word to us or an apology even.

Perhaps the breakfast could be extended one half hour to 10:30 instead of 10:00 am. Liked the location. I very much appreciated that your price was reasonable on short notice. Many thanks for that.

The bar soap, shampoo, conditioner and lotion all contained aloe. I realize aloe is a very medicinal plant; but not everyone's body can tolerate it and mine is one of them so I did not use the available toiletries. Am glad I brought my own.

The beds were comfortable and the pool was great. We appreciated the large desk area, fridge and microwave. The kids loved the pool. Everything was clean and in good working order.

Check-in was a little slow. Would like to have had stronger assurance that surfaces were disinfected between guests but couldn't get an answer on that.

Really liked the complimentary breakfast. Rooms were new, clean and generally comfortable. Not luxury but fabulous value. We used this same chain when visiting colleges with my daughter. Great overall value and appreciated that I could stay one night over the weekend.

Everything was as advertised - which I appreciate

All of the staff that I encountered were very pleasant and professional. The facility is well kept and very comfortable.

Breakfast fell well short of expectations - some variety of eggs and meats would have been welcome. Healthier (less sugar) varieties of cereal / granola would have been nice.

Decent hotel, clean, good sized rooms, indoor pool for the kids and a small gym that's good enough. Breakfast was fine with the basics... They also let us check out late, which was nice.

Had a problem with the phone system when we were there, but I assume they'll fix it...

Quick, easy and friendly checkin.We didn't spend much time there and didn't get a chance to use the pool but we did check it out and it looked nice and clean and felt warm to the hand. Would definitely stay again if I returned to the area.

This hotel is easy to get to and is a clean and safe property. The staff was incredibly friendly. Nice options for breakfast.

It would be nice to have coffee or chilled water available during the day

Breakfast was honestly spectacular, the beds were comfortable. It felt so luxurious for being affordable. Would 100% come back if we’re in the area again!

I have absolutely no complaints

For a 25yr old hotel, we thought it was in great shape. The room size was larger than expected. We thought the breakfast was good and the seating area for it was very warm/inviting. The gentleman maintaining the breakfast did a wonderful job. Everything was stocked and tables were wiped down frequently. All the staff was very friendly. Although we did not use the pool, it looked like a very nice area.

There were a couple of "not perfect" things. We had 2 queen beds - one of which had a noticeable sag in the middle of the bed. There were a couple of spots of mold in the corners of the ceiling and the shower current needed to be changed due to a slight "mold" smell. We wish the toilet was the newer/higher style. We showed up the day after a major snowstorm. The parking lot needed some attention, but this could have been due to the storm, rather than the normal condition.