My stay was comfortable. There were numerous choices for breakfast, including gluten free options. The facilty was clean, and the staff very friendly. The location is near the NYS Thruway, and is close to shopping and other amenities.

Unfortunately, there was a problem with drainage after a heavy rainfall during my stay. My room was at the front of the hotel, so the noise was very loud as the repairs were being done.

Very nice room and lobby area, pool seemed nice also.

Would've given the hotel a 10 if the price was a little less and there wasn't much of a hot breakfast. They only had pre-made omelets and sausage links. Everything else was the usual make it yourself stuff. The hot breakfast was the only real let down.

The room was a very nice size, there was a desk and a couch which was very comfortable. While we did not use the pool or gym room they looked clean and updated.

Breakfast was meh. The eggs had just come out and they were cold, the ham and cheese eggs were watery and lacked flavor. The coffee was good and the rest of breakfast was good.

The one front counter clerk was amazing during my check in. She had lighter coloured hair. She was warm and very friendly

The initial counter lady, dark hair, was not welcoming. She did not ask for my name. Just informed me that my room would not be ready until 2:00 pm. When I mentioned we put in an early arrival request. She repeated what she said before. We were waiting in lobby and others arrived around 1:30 and she began to book them into the hotel. When I approached the counter I was greeted by the other lady who as mentioned was very welcoming. The dark haired lady should receive some customer training since she is the face to your hotel.

The staff was friendly and helpful. We had the room with a walk in shower and it was clearly designed for people with disabilities. We will use this hotel and room again.

I wish hotels weren't so expensive so we could travel more often.

Nice clean rooms, liked the overground parking lot, no major issues

would have loved more selection for the breakfast menu, breakfast area was very small and crowded for a hotel of this size

Room was very nice , clean , comfortable space. liked the choices Food for breakfast,Nice lady to help me. Nice dinning area. Good location with a view.

The hotel was very clean and roomy. I felt very safe.......................................................................................................................................................................................................................................................................

The breakfast could of been a bit better and the pool area needs a hot tub lol....................................................................................................................................................................................................................................................................................................................................................................................................................................

Nice room. Good amenities. Breakfast was also nice.

We notified the hotel about a late check-in. When we arrived, which was just at/before 10PM, there was no one at the front desk, but a note was put up to say that the staff member was helping someone else. We waited for about 20 minutes, and then one of us called the desk. As soon as the phone rang the staff member came upfront to answer it. It was pretty clear they were not helping a guest but was instead hanging out in the back room. They also came across as as disinterested. Other staff members we very nice and friendly. It was just this one bad experience.

Staff was absolutely amazing. Couldn’t have been more accommodating and friendly-the staff was amazing. They were friendly they were accommodating they made you feel like family would definitely stay there again anytime

Not a thing