The breakfast facility and staff were excellent especially the weekend staffers. They went beyond their duties to accommodate us and our 93 years old aunt. The eating area was very clean. I truly loved this area of the hotel.

My initial room assignment had a mildew smell, so I changed my room. In my opinion, the carpet needed to be shampooed. I am highly allergic to mold, mildew and all smoke products. Also, the front desk receptionist was very helpful with my situation and changed my room immediately. She personally helped me relocate my items. Thank you for the wonderful staffers at the front desk and in the cafeteria.

The room was nice and big, and the breakfast had everything we needed to get our day started. Thanks!

Nice woman checked my in and out with no problem. I feel bad that I can't remember her name but she was absolutely lovely and pleasant. Made the experience so much better with her amazing customer service. My room was very nice and clean. Loved the shower. I will definitely stay here again.

Breakfast could have a better selection.

I really liked that a washer and dryer was available (payment required.) The staff were also very friendly and ready to assist with our needs. It was also close to the highway and in a convenient location. Although there were many guests, it was thankfully quiet.

The refrigerator was a little on the small side. The overall facilities could have been a little cleaner, but it was satisfactory. Be wary of having items/food delivered. Also FYI: A few of the delivery people delivered the items to another hotel in close proximity, even though the addresses are different & it was specified in the delivery instructions (No fault of the hotel, though.)

Pool was nice, if a bit small. Location was convenient and allowed for a couple quick stops without going far. Gorgeous view of the sunset from the pool deck. Staff were friendly.

Honestly nothing stands out. We were just there for one night and it wasn't terribly memorable but it was pleasant enough.

Great room and staff.

The only problem with our stay was the pillows. Just couldn't get comfortable, the bed itself was comfortable.

Breakfast could definitely use a upgrade. I mean the place is clean an overall nice

No big complaints as far as being clean or nice. They just need to upgrade the mattress in the rooms. Unless you like a solid brick for a mattress, other than that it was a nice place friendly staff.

everything my second home when I’m in Charlotte for business

I loved everything about the property

I loved everything about the facility, room was spacious, everything looked newly renovated, and the staff was professional and exceptionally helpful.

The only thing I disliked was the price of the room itself otherwise everything else was nice.

Didn’t eat. (Out of vanilla creamer) Smelled good. Clean area.

There were hairs in the towels that were not mine. Happens