There was no sign or other indication of where breakfast was located. It is around the corner off the lobby. There is a coffee setup and tables in the lobby, so it looks like coffee is the only breakfast being offered. I thought that seemed wrong so I asked, and was directed to the other room where the breakfast was. But my partner, who woke up much earlier than me, saw only coffee and no one on hand to ask, so he didn’t get his breakfast. Very disappointing. Just put a sign up. Don’t assume that everyone has stayed there before and knows where the breakfast room is.

The Housekeeping staff do excellent work. This determination was primarily based on how clean the bathroom was especially under the toilet rim. It passed. No nasty looking green/black stuff. I was in a renovated room and pleased with the results. It was spacious enough for to move about without bumping into furniture. The mattress was comfortable allowing me to sleep well.

The two elevator shafts need repair. The noises you heard as the elevators moved made you feel as if at any moment you could get stuck.

Personality of all the front desk team. They were patient and focused on a high standard of care. It was obvious. The shuttle bus driver was knowledgable of the area and super careful in ensuring that I got where I was going and got out of the van safely (I have some difficulty climbing). She was wonderfully kind.

I liked everything!

The bed was so comfortable! It was clean and I like the way the room was set up.

They Didnt have my name correct in their system so it was hard to check in. The elevator also seemed to need some work. We also had a group of VERY loud guest next to us all night and could not get ahold of anyone at the front desk.

It was a nice hotel. The rooms were nice with comfy beds and clean.

The whole purpose of me booking this hotel was the pool. But when I arrived front desk informed me that they no longer have pool. Which was disappointing because they still advertised as if they do.

The room was brand new and nicely designed. You can still smell the new carpet laid! Loved it!

A minor delay checking in and a slight mishap with my room but both were handled with professionalism and courtesy. The staff was great. Breakfast selections could use some improvement however. There was no fresh fruit selections and no bacon. Only bananas and a few old oranges.

The staff are always friendly and welcoming. This is my favorite place to stay when I Durham. I frequent Durham every few weeks for doctor appointments at Duke University. So this hotel is my go to. It’s always clean.

I have to say that they welcome I received by front desk was exceptional. The woman had all my notes from my booking and accommodated each and every one. We spent the whole day wearing them out in the pool, and that lovely courtyard was exactly what I needed to be able to relax. I honestly could not recommend it enough to anyone and we will be back again next year for certain.

I couldnt fault a single thing, I absolutely loved every moment of our stay. Thank you so much to all of your wonderful team members for such a brilliant stay!

The breakfast was great and the room was spacious, all of the employees were kind. I ended leaving my watch and the employees ended up shipping it to me which shows great character

Hotel staff, the size of the room, breakfast, pool area - all amazing! Rooms are spacious, great for families. Breakfast includes hot items. They don't rush you and will replenish items if people are still eating. Everyone is very friendly and makes you feel welcome. We stay here every time we're in Durham.

I miss when they had the hypoallergenic rooms with the filters.