From the start of entering to check in, I was very pleased at the appearance of how it all looked. It was clean, the Christmas trees were lit up, and the gal checking us in was exceptionally friendly! I was surprised at how large our room was and how clean and tidy the rooms looked! It was very appealing! Very homey feeling, so thank you! Even the shower the next morning had excellent water pressure and it was great! I also loved how all the soaps and shampoo/conditioner were all hanging! I've never seen that before and I love how appealing that looked to the eye! The lounge and breakfast area was also very appealing and cozy and we greatly enjoyed our Continental breakfast and the fact that there was so many choices! Great job! I would definitely stay here again and would recommend this to anyone! Merry Christmas! Isabel was exceptionally friendly at the front desk with check in and Hannah was present the next morning with breakfast and check out!

I loved everything! There isn't anything I didn't like!

Breakfast had a nice assortment of food. Hot food was available even at the end of breakfast. Room was comfortable and quiet. Bathroom was very clean.

There were some communal areas of the hotel that didn't appear to get a lot of staff attention. The outdoor sitting area was dirty with garbage and cushions from the furniture on the ground. Looked the same the next morning. Pool was clean, but no towels available. Very humid with not a lot of ventilation. Not an upscale hotel, but since it's family and pet friendly, it doesn't have to be.

The location was great! The pool was open and clean and the hot tub was working and good! The size of the hotel was great and came with cooking utilities even a pitcher! The dish washer was a life saver!

The parking lot could use some work at entrance as my car would dip out. I requested three bath robes and extra towels before start of stay that was approved but has to request in person again at front desk with no bath robes.

The room is big, clean and comfortable to sleep. Hotel is in a great location, near Costco, Walmart and West Acres Mall. Breakfast is okay, basic continental.

The pool does not have shower (or maybe I just did not found it and did not asked either) so we ended up not using it. The dishwasher keeps on beeping and it is so annoying. We can hear the dog's barking from the other room.

Its clean, convenient and quiet. It offers a continental breakfast but the rooms also have a kitchen so you can make your own food too. I have stayed here a few times and it’s always great. However, this time i noticed the kitchen was missing glasses, the remote to the tv didn’t work nor the disposal. I called and everything was fixed but the glasses? We never got any glasses. Not a big deal but just a slight inconvenience. Otherwise, it’s a great place to stay.

Nothing

Very clean, staff was very nice, rooms were very comfortable!

The only negative I have is that on Monday the 29th when we checked out, they were out of a few things at breakfast. It was around 8:20, and they said they had no more eggs…and, that’s about the only thing I eat. 🤷🏻‍♀️

Breakfast is always good.

I booked our room through booking.com and left a request for a room by the elevator or near the lobby-didn’t get that. Also requested two extra king size pillows-didn’t get that. Really don’t care for the pillows on the bed-too soft.

I loved the kitchen with the full fridge! The room layout was spacious, yet cozy. The bathroom had a beautiful shower. I loved the large hot tub and it was a very nice pool. The hotel was bustling, but you couldn’t hear it from inside the room which was amazing for sleep and privacy. The staff was so helpful when I had accidentally locked myself out of my room in the middle of the night.

I can’t think of anything I didn’t like.

Location was easy to find and access. Loved the larger size of the room and the kitchen. Breakfast was good and the fruit was fresh.

The pool was hard to find and small. There were 2 tv's in my room and I couldn't figure out how to use them. I went looking for an ice cream snack in the lobby snack area and the selections for just about anything were very limited - that was disappointing

We loved the spacious room - for a family traveling with a pet that was huge. We had room to spread out and the kids had room to play. We enjoyed eating in the large common area with other guests in our party. The pet area outside was awesome and it was close to elevators which is extremely helpful!

The swimming pool was small, and the hot tub was pretty dirty. On our last day there were underwear sitting near the hot tub which really made us uncomfortable being with children. Outside of the hotel had a lot of garbage - maybe partly because of being near the interstate and the wind bringing it in? Either way I picked up multiple items and threw them away.