The location is in the heart of the convention area with plenty of restaurants and shops. The hotel lobby is magnificent. The rooms are adequately furnished with a good TV and WiFi. Breakfast was a bit better than most Hampton Inns, but still not great.

The view from the room was dismal, facing back alleys. The red room decoration made it seem a bit like a bordello. There is no guest laundry facility, something that all Hamptons usually have. The room lighting was poor. It really needed more lights.

When we first got in the front staff was great! Everyone was so nice and the cleanliness of the hotel was awesome. The room was great.

The one front desk person when we were checking out wasn't too approachable. She was cordial but I'm a big pet peever of not saying you're welcome when somebody says Thank you and when they are kind of annoyed that your asking questions just don't sit right with me. I do understand you have good days and bad days. Maybe she was just having an off day but when you are at work you have to try to fake it till you make it. Other than that, I loved everything. We had such a great time at this location. We will definitely be back.

The property is lovely and very comfortable. In a great location to where we wanted to be. Tarique, the valet man, was so helpful, courteous, and on top of things, even when other employees he was working with seemed to not be helpful. I could tell they were trying. Maybe the other guy was new. Tarique was exceptional. I wish I could have tipped him well, but I didn’t have the cash on me. Please give him a fat bonus! The front desk personnel were all very friendly, too.

The only complaint I have is the breakfast sausage is weird and gray… weird flavor, too. And the roasted potatoes looked good, but had a weird sour taste. I wish the breakfast was better.

Property was right downtown only steps from the public market

My reservation could not be found so I ended up paying twice. The charge was reversed a week later. I didn’t have my Hilton honors number on me which I didn’t know I needed at check-in. I went through Booking.com, lesson learned. Also I found the bed a little hard and I didn’t sleep that well which is a first, I stayed Hampton’s many times when I was. Road Warrior.

Well situated near the Short North area, which is perfect for a one day visit. The entire staff, from the parking valet to the front desk, were super delightful. Complimentary breakfast was great with tons of options and accommodating hours.

Nothing! Our initial room was next to a somewhat loud neighbor — big football weekend — and we were moved to a quieter room immediately upon request with no complaints. Lovely.

The staff was so nice and welcoming. It’s in a great location, we were there for Highball Halloween & Pub crawl. Our room was clean, valet was quick and easy to work with. They helped point us in the direction of every where we wanted to go. We will definitely stay here next year for the event.

The air conditioner was a little confusing, but worked.

Clean and nice facility. Close to the event where we were attending

Breakfast was very basic at best and the hot food wasn't replenished very well. Most were empty when we went to use. We tried 2 different times and just went somewhere else. Parking wasn't explained that I would be charged until I got my visa statement with the charged applied to it. I probably would have use it but would have been nice to know it was extra.

The pool and proximity to the arena for our concert were absolutely perfect! The beds were very comfortable and the room was very clean. The valet handled being busy very well.

The breakfast could've used more options. The line to make waffles was too long to wait in as that was the only "hot" option other than a southwest omelet that clearly no one was a fan of.

Great location. Staff very nice.

No microwave and no public bathroom and the tables were not clean for breakfast. Tissues in room not full and no phone in room to call front desk for help. Church bells next door loud! Front desk staff did not know there was a fitness room or pool.

So beautiful, clean, smelled wonderful, and had a great view. Loved the shampoo conditioner body wash and lotions. Amazing! The shower was gorgeous. Amazing hot water. Bed was super comfy! Loved that they had everything I needed. Staff was fantastic! Spacious. Would stay again.

No microwave. That would’ve been the icing on the cake.