The room was extremely beautiful, the views were amazing and the furnishings were very nice. Everyone seemed very helpful and pleasant to deal with. We loved our stay

The bathroom was beautiful but the design of the shower concerned me. Great showerhead but it was not centered with enough room for me to comfortably stand under it without being very close to the wall. The water splashed a large path beyond the shower curtain and the one time I used the spray wand full strength it literally soaked the floor of the bathroom several feet past the shower curtain. I used several towels to mop up the spray and to direct the water back to the drain.The bathroom was also beautiful but I believe the floor outside the shower should have been slightly banked towards the drain and that the shower curtain should have been longer and closer to the floor to prevent so much water being outside of the shower area

Loved the decor of the hotel as well as the room. Hotel was very clean and the staff were very friendly and helpful! Location was convenient for we spent our days at the convention center.

We didn’t care for how the bathroom was set just inside the living area. Felt like you didn’t have privacy when in the bathroom. No fan and could hear everything happening inside the bathroom.

Staff, especially Ean at front desk, is exceptional. He became my shadow assisting me when the Wheelchair Company failed to deliver a power wheelchair that worked. The restaurant is excellent, as is the location but I would return simply to see the staff again.

Nothing

Staff is always lovely. My room faced high street which was much much better than facing the highway. The last time I faced the highway and there was road work- it was truly terrible. I love having breakfast in the lobby bar- nice selection.

We specifically only dealt with the front desk and the doorman, but they were so kind and nice. The doorman were exceptionally pleasant and greeting us every day.

Walkable to a lot of places in Short North. Gym was clean and well equipped. Breakfast at the Soul Bar was delicious.

Everything we experienced was great!

The location was within walking distance of my daughter. I felt safe and the staff was helpful when I had questions. Breakfast and the latte was good.

I forget how much hotel prices have gone up since Covid!!

Everything! it’s the best hotel experience we ever had!

Staff friendliness and courtesy. the location. the amenities. the art. the experience.

The staff were wonderful - friendly, accommodating, knowledgeable. Beautiful, comfortable room. Great location.

The breakfast was fantastic. I got the overnight oats and hardboiled egg. The service was quick and the ambiance was so comfortable. Our flight got in 3 hours before check in time and we were still able to get into our room early. The staff was really accommodating.

The beds were small and the closet took up a lot of room.