The location was excellent. The hotel is in the city center. There are many restaurants, markets and vibrant night scene if you are into that type of thing.

The mattress was futon-level uncomfortable. It felt as if the money that was put into the place was spent on the aesthetics more than the comfort of the room. A vinyl love seat is sanitary and easy to keep clean but it didn't sit well. That was no big deal. For an old guy, I need a better mattress. I woke up with back pain.

Decent location and price relative to other hotels. We had a room overlooking the interstate however it was quiet. Staff were friendly. Rooms were clean upon arrival. Valet service is required for parking.

We were there for two nights, but for some reason our room was not cleaned whilst we are there. We raised with staff on checkout and they were apologetic. Not a big deal, just an expectation for a 4 star.

It was very clean - which is my number one make or break with hotels. The staff was very friendly and welcoming. I also liked that there were actual full sized soaps in the shower. Lastly, I appreciated the smart TV in the rooms so I could watch something other than cable.

I was confused about the breakfast... like if it came with the room or was free. When I asked the staff said it was $20 a day. That didn't really make sense to me because most hotels have an included breakfast, so with the price of the room I assumed it was included.

Perfect location, we went for pride and the park is literally right next to the hotel.

The breakfast was listed as included but it wasn't. And unfortunately no pool.

The location was excellent for the venue we attended. Staff was nice & friendly.

N/A

We loved our stay… everyone was very courteous and super helpful. Didn’t like the high daily charge for parking… because we tip in and out… so it was excessive. Plus, we were there for a week… it was expensive.

Charge for parking plus having to tip in and out (which we always do).

Friendly staff, ease of use of vallet, excellent roof top Lumin bar/resturant, and close to the hospital location

I wasnt given that you had to ask for cleaning daily so was surprised first night that when I returned my room was dirty/

The staff members were welcoming.

The fact that we booked a King room and got 2 queen beds. It was odd because we booked months ago, and our friends booked a couple days before and got a King room

Everything

Just need a microwave in every room. And fix the elevator. But everything else was perfect!

The check in process was fast and easy. They were able to answer all my questions, and were very accommodating.