The wheelchair accessible room was very spacious, with lots of room next to the toilet in the bathroom. The space under the bed was great for my transfer lift. I appreciated the refrigerator in the room too and the bed was comfortable. While breakfast in the morning was too early for me, I loved the breakfast room where coffee, tea, and hot chocolate were available 24/7. The availability of multiple microwaves in the breakfast room allowed me to save money on having to purchase food out too. The free parking was also a major plus. I really like the location as it's close to great restaurants and shops. It's also really close to the Delaware Water Gap where you can explore nature including beautiful waterfalls and scenic hikes.

The roll-in shower in the accessible room is very small. The carpeting in the room near the bed made moving my transfer lift difficult. It would be better for the room to all be hard floor.

Love the location. Checked in and checked out process were great. Very friendly staff. In the middle of all the actions. Nearby great restaurants, short walking distance to Sherman Hall. Very comfortable beds, nice strong hot showers. Have a waffle station to make your own waffles.

Hallways carpet could be cleaner. Pillows were so soft and so small. Quite noisy since our room was located next to the Main Street. Wish breakfast had more hot items and more protein. More storage area for longer stay and more hooks in the bathroom such as behind the bathroom doors and so on.

The location of the hotel in downtown Stroudsberg was perfect - we got to listen to a Thursday summer night concert series in the park next door. The front deskperson was delightful and she recommended a wonderful restaurant called Farmhouse around the corner. Hotel was nothing fancy on the outside but clean and comfortable on the inside, with very updated rooms.

Staff needed to monitor the breakfast bar more frequently. The coffee drinkers ran out of milk and there was no one there to ask to replenish it.

Great location, right in the heart of downtown near lots of bars, restaurants and wine tasting rooms. The hotel was easy to find right off the highway. Our room was clean, and the staff was friendly and quick to address our toilet issue. Adequate and clean fitness center.

Not a deal breaker by any means, but breakfast was coffee/tea and simple carbs (bagels, toast, pastries, cereal). I would prefer a little protein, like some hard boiled eggs at least, but what they offer is better than nothing. The breakfast room was large and clean with a restroom, attentive staff and flat screens, which was a bonus.

Helpful personnel...all relevant info listed on a board at arrival...decent gym...nice and up to date bedroom/bathrooms/ great location close to Saturday Market, Thursday night music event outdoors, restaurants and still close to motorway but not too close!

Breakfast room was ok...kind of in line with the new low-level "standard" found at hotels. I disliked the blaring TVs...too loud to sit and talk during breakfast.

Staff were super friendly and accommodating- the birthday card and truffles for my mom for her birthday were super cute, too.

Vending machines were super limited- 4th fl weren’t in working order/stocked (not sure if mgmt decision or broken) and only snack machine took cards, & unfortunately, cash isn’t default anymore really. i had to doordash at like 3am lol oh & please put in some extendable vanity mirrors for the short folk!

Breakfast was good

The way the agent treated me when I called two days after my stay because you put the 100’security fee on my credit card twice. She asked my name. Said she had no one by my name. She asked me to spell it three times and then asked if I was sure I stayed at your name and location . She treated me like I was stupid. I finally sent you an email to have the charges dropped.

Everything. Extremely clean and comfortable, great bed and spacious room. Amazing services. Central location. We were first greeted by delightful Lydia, who was helpful throughout. Then we had a personal tech glitche, which caused us great concern - Keyur, the manager, resolved our problem with his resourcefulness. Most grateful. And our stay continued with these same high standards.

Nothing.

It was good value for price and the location.

Our room was facing a very loud pub with outdoor seating. Cops were there at 3:40 am and kept us up all night!!! Very loud talking and carrying on in the middle of the night. It was unbearable! Additionally, there was a PREWEDDING PARTY that was extremely loud at 9 pm slamming doors, very loud music right next door to us! I complained to front desk and immediately they moved them to the breakfast room. I wish they would have moved us to a quiet zone.

Great location in town, easy parking. Renovated and clean rooms. Staff at reception was friendly and helpful. Will come back on my next business trip.

Breakfast still okay for US standards, for European standards much to improve. Hotel feels a bit sterile, in particular in the corridors, defintively more suitable for business trips and short stayovers than vacation.