We came on weekdays so waterpark and hotel were not as packed making the waterpark and lines more enjoyable. Hotel was clean and beautiful as its always been. The new mining area was a good time as well. Can't wait for our next visit with my Littles.

Service at the front desk was poor this time as I have been to this facility about 15 times. They had only 2 people to check line in. Staff could surely smile and be more friendly. The no cash rule was ridiculous..nowhere does it say it is a cashless facility when u book or get there. Have always paid for remainder of my reservation with cash upon arrival and was rude and snippy like well the hole hotel is cashless and I cannot check u in after waiting in line for hour. Like I said prior have been here over a dozen times and this time was by far the worst with the friendliness of staff.

The waterpark of course is fantastic, we got two full days in of pure enjoyment and fun. Decor is fun and the kids loved all the extra touches. Beds were super comfy and all the staff we encountered were friendly and helpful.

No meals included in the price of your room is bizarre. We knew this beforehand, so we were prepared, but to not even have breakfast included is bizarre. Maybe it's an American thing people are used to but for anyone else in the world -very odd.

Construction guys plug in their microwave in front of my room, couldn’t open my curtains.

lot of activity for the kids

The convenience to all the attractions onsite as well as the eateries.

Not enough information provided with what's included in our stay at the actual lodge and what's not. Food and some attractions/ activities were not included.

The property was great it was so much to do there…the staff was great the rooms were awesome and we enjoyed the water park

The check in time was horrible we waited almost an hour on line just to check in and the check in time being at 4pm was horrible. so you have to leave your luggage in the car while you go to the water park or sit around with your luggage. The breakfast buffet was absolutely disgusting but the dinner buffet looked really good. We told them we didn’t enjoy the breakfast and they didn’t charge us and instead gave a voucher for Dunkin’ Donuts which is inside of the hotel as well.

Evething was perfect the peple that works there is nice and friendly

The parking lot was always full and had to park at the additinal parking far away but i guess was ok

We all like . It was great .

Can improve the check in . It took too long to wait in the line and then a while to get through with the customer service person.

Everything was good. Kids enjoyed water park. Also events in the hotel like yoga or dancing 😊

Maybe water should be little bit warmer

Bathroom was small and outdated for the cost of the stay and the style of the rest of the facility.

Cost of everything was overly expensive.

Clean enjoyable!

The staff wasn't so friendly near front desk they came off avoided and didn't want to be approached.