The rooms were very clean. The pool was open. Breakfast was very good.

The dining room is too small to accommodate how busy it was. There were people just sitting at the tables talking who were done eating and would not get up for the people needing to sit. I checked out 2 hours after having to carry breakfast back to my room and the same people were still sitting in the dining room talking taking up 3 tables. I think if the room continues to be that small then there should be a time limit for talking without eating.

Breakfast was excellent, staff was very friendly and asked if my party needed anything?

it was very clean, and breakfast was really nice and had plenty for all. the staff was so very nice to us and text us to see if we needed anything at all, it was located right where everything was and in a great area. wish there were more dinning places available, but it was fine for fast food. we managed just fine. i was having surgery at a local hospital which is reason for your stay so i wanted a clean and healthily place to come back to after surgery before we headed back home.

as i said i wish there were more eating options available around the area other than fast food.

The workers were great and friendly. Everyone was nice! I definitely will come back again

Everything was fantastic minus one problem. I guess there’s a swimming program and my daughter was using the goggles and the associate said we weren’t allowed to use them which I completely understand but nobody else was really using it so I didn’t understand why she couldn’t simply borrow it. But all in all I understood why I just was a little bothered and my daughter was upset

Decor, cleanliness, breakfast was great..good selection of food. The front desk service and food attendants were very friendly and accommodating. Excellent choice in Shampoo, and soap products.

Bedding wasn’t clean. I pulled back the covers, and discovered food crumbs and hair in the bed. Toilets seats were a little low to the floor, but workable …not certain if that’s for special needs.

Clean facilities including room, hallways, exercise room, pool and breakfast area. Friendly staff, especially Scott and the lady in charge of the weekday breakfasts. . . I can't believe I didn't get her name! Breakfast was AMAZING for such as this. The eggs were even delicious! Full breakfast, and whatever you could possibly want. Including, delicious coffee and spa water! Coffee and tea served all day! Amenities in the rooms were perfect, hair dryer and iron. Located conveniently off major highways.

I can't think of a thing.

The whirlpool was amazing with strong jets! The breakfast was delicious with various choices such as scrambled eggs, cheese egg omelets, oatmeal, boxed cereal, toast, bagels, English muffins, sausage patties, and baked potatoes. They also had a waffle press machine where you could make your own waffles with a choice of toppings like nuts, chocolate syrup and maple syrup, plus coffee and juices !!!

There was nothing I didn’t like

The staff members in this hotel are very friendly. Especially front desk members Lydia and Kim. Lydia helped and answered all my questions with big smile. I was extremely happy Lydia was there when we checked in the hotel. Also, the room is very clean, the breakfast buffet was very good (we always liked the breakfast in Hampton Hotels). One last thing, the pool was pretty big and the hot tub was so relaxing. We really enjoyed our stayed at Hampton hotel. We will definitely go back.

Everything except the fluctuating rate. Clean, great breakfast, staff friendly. Just not a good value on weekends.

The fact that the rate changed without notice. Given the location, the rate jumps on weekends. This was an unwelcome surprise.

Location - many many restaurants and family activities close by and convenient . Easy 20 -30 min drive to Shawnee mountain, camelback , premium outlets

Breakfast buffet was mediocre and very short staffed personnel so they were slow on service