Close to the American Music Theatre and shopping.

They seem to have changed their TV Carrier. Their were shows they we could always watch when we’ve stayed there before and they were no longer available. The brreakfast has changed somewhat. The waffles were not as good.

Everything was clean and nice. Rooms are awesome and beds so comfortable. Nice pool and clean. Thanks.

The Front desk guy(Indian) on Friday the 14 was not smiling or welcoming at all, he needs to have better manners and maybe some candy to smile and enjoy life. The lady beside him (white older lady) same. Am not sure if they work too much or they just don’t have customer service skills. I travel all over the world and I have seen it all. Smile folks, it’s easy and makes us welcoming to your location. * I also called to find out if the pool was open and I said thanks and the front desk guys hanged up. Poor customer service.

Room 301 was spacious, clean, quiet and had very good lighting. The thermostat was easy to operate and the room temperature was very comfortable and easy to regulate. The King size bed and furniture were comfortable. The bathroom was very spacious. Staff were courteous and helpful.

The Television would freeze intermittently on all stations. This was annoying. Management tried to reset the antenna for "this side" of the building, but this did not correct the problem. The hot water was not hot enough and not consistent - it would get hot and then turn cold and then get hot again. It was hard to regulate and the hot water was not hot enough for taking a shower, if you like to take a hot shower.

The staff at the front desk were very friendly and helpful. The breakfast options were good with offerings of both hot and cold foods. My daughter loved the waffles. Our room was just perfect for our needs, and we loved having a nice view. The room was clean and comfortable. The bed was very comfortable, making for a good night's sleep.

It would be nice to have a bit more variety for breakfast, such as sausage one day and bacon the next. The eggs were fair. Water was in the eggs, probably from being in the steamer, but they weren't bad either. We did find a few bits of paper left on the floor and sofa bed in our room, but we just took care of it.

The free breakfast was very nice. The first day the woman taking care of the buffet was wonderful. very kind and considerate to everyone especially since one of the waffle makers was broken and it took more time using only one. I did tell the desk clerk, but I feel you should know also. Also, the buffet should stay open later then 9:30 am because people are on vacation.

The second morning unfortunately that woman was not as nice and understanding she was downright nasty to all the guests.

Hotel was very clean and room was nice with comfy beds and microwave and frig included in the room. Kids enjoyed the swimming pool. We all thought the breakfast was great and managed well by an employee. Staff was courteous and we would def stay here again.

Really can’t name one thing.

Front desk and housekeeper we interacted with were very nice. One wasn’t too pleasant as she stepped out the elevator. Not a hi or smile at my toddler granddaughter but whatever. Other lady was very cordial! VERY CLEAN!!

The one rude housekeeper on Monday morning coming out of the elevator with a huge hamper bin. Not a fan of the breakfast but we always bring our own stuff anyway so no big deal. Also, we had to ask for blankets for the sofa bed which should have already been in the closet.

Everything was good and clean. We actually liked that no one came to clean the room everyday. It felt more like a home away from home because of that. And whenever we needed towels or anything we were able to get what we needed easily.

Breakfast was ok. Would have liked some variety of fruits and different selections each day. We had a small problem with ants by the window and the first two days the hall smelled like chlorine and gym socks but the smell eventually went away.

Everything, from the staff to the room to the food. This was a great experience!! We really were impressed with the whole ambience, the rooms were clean, the people were friendly and the cleaning crew as very helpful.

The gym was not as good as other hotels. Free weights and benches to do sit ups might had helped and make the stay healthier. A more upgrated Gym would be helpful.

The room was clean, spacious and comfortable. The beds were very comfortable and the air quality and air conditioning were very good. The rooms and halls were very quiet and peaceful, which helped us to sleep well. The staff were pleasant, courteous and helpful. We were happy that the person at the desk was able to arrange for us to have both rooms located on the first floor. The location was very convenient. The parking facility is very spacious and easy to navigate.

The shower head/flow of water is not strong enough. The recreation room and indoor pool are too small.