Extremely comfortable beds, and we had a room on the backside of the inn, which was blissfully quiet and peaceful. The amenities were very adequate, and the ability to check-in after midnight due to all the construction during our travels was a big relief. We also liked the fact that our furry babies were welcome with NO EXTRA FEE!!!

The elevator we needed to use due to my husband using a cane had a really beat up floor and smelled a little like animal pee; however, when a lot of people use it with their pets we know not everyone cleans up after them like they should, so its understandable.

*The room was Clean *It was a very Hot Day, Air Conditioning was on and my Room was Cool when I arrived *Nice Size Flat Screen TV, Plenty of Available Channels to Choose From

*The Outside LIGHTS! I'm All about Safety, but there were So many and they were So Bright, even with the Curtains Completely Closed, you could see Every Inch of your Room.. *Front Desk Staff, I was there on an extended stay.. Only delt with 2 Woman.. One of which on Every Encounter was Extremely Rude.

Bed was too firm, pillows were of poor quality and uncomfortable. Seems like it would be an easy thing to do to have better pillows 🙄 Towels were okay but similarly not of decent quality, again and easy things to fix and would make to stay more amenable and probably draw people to the hotel with these couple of improvements

The value of the room for the size was definitely worth it. It was clean and the staff was helpful and accommodating. We even needed to extend our trip by one day and had a lot of medical equipment and they were able to keep us in the same room. Cleanliness is a huge thing as my wife has a lot of medical equipment we travel with and the room was definitely dust free and very clean. The beds were exceptionally comfortable and the work desk was of a normal larger size. The staff was friendly and accommodating even as we arrived in the middle of the night. The location was super interesting. Getting off the highway at night it looked very secluded but the view from the back of the hotel where our room was, was very peaceful and tranquil. There was a big shopping complex that we visited multiple times that had everything we needed within 5 minutes.

When we arrived they assumed because I requested a room that was exceptionally clean because of my wife's medical conditions that she needed a handicapped room. She doesn't require the "handicapped" accommodations most of the time and I did need the bigger desk that was only available in the room we booked originally because I was there in business. However, after finding out that evening that they couldn't move me I was told I would be accommodated first thing in the morning and I was moved by noon.

The Inn is at the top of a steep driveway, surrounded by trees, with ample parking. The verbal advice about getting the heat to work was confusing. Likewise the window unit was confusing. By phone, the Innkeeper advised turning on the thermostat on the bathroom wall. I did, but was confused by the response. The Innkeeper responding quickly and efficiently when I phoned again. He came to the door and explained that the heat was not from the window unit, but was from the radiant heaters up toward the ceiling. Mystery solved.

Two months ago we stayed at a motel in Scranton. I vowed never to stop at Scranton again because the highways are so awful, confusing, and poorly marked. Wilkes-Barre became the preferred second destination. Strangely marked streets must be a northeast Pennsylvania phenomenon, but we managed it with some help from a patron at a Verizon store. The coffee bar had only powdered creamer, and the coffee supply was exhausted, but was replaced later.

It was clean. Beds were small.

My coffee was horrible no coffee pot in the room. You had to go to the office for coffee.

It was great there. The only issue was the none smoking rooms were smelling smoke and I know it’s not the fault of the hotel. Some people ask for none smoking room, they go in there and smoke it up. Stop messing up people’s property, one day in return people will pay you back of the same change. The front desk was complaining of someone who went into a none smoking room and smoked it up and expected to get his deposit back. Of course they forfeited the deposit for going against the property rules. Nice place to stay.

Location and staff

The room was a little small, but everything was fine, except for the woman that checked us in , seemed to be lacking in any kind of personality or goodwill. but we decided to ignore it.

TV options could be better but for the money it was a great room

Room was clean. Bathroom was okay. I had no problems.

I could have used an extra blanket on the bed.

No breakfast except cofee.

I suggested to the front desk that when they check customers in to look to see the number of occupants. We had 2 adults and 1 child and the room had 2 towels. Suggested that extra towels be given at check in.