Needs a little upgrade bottom of pool needs resurfaced gym needs fixed both treadmills broke the elliptical was worn out couldn't use it efficiently and I had booked my visit 3 months in advance and talked or the manager texted me before we arrived and asked if she could help in anyway I said yes I booked online and didn't see where I could use AAA or ARP or zVeterans discount she said she would look into it nope I was charged same no. Discount disappointed

Having the expanded hot breakfast. We was super impressed with the pancake machine. The beds were very comfortable. Front desk staff was super friendly and helpful. Coffee and cookies were always available. Very nice bathroom layout and our room was clean. Hotel was newly renovated and well kept. We just loved our stay we would definitely stay again.

Nothing really yo complain about. But would suggest serving more types of eggs and rotate bacon into meals more often. The comforters were nice but down comforters are a little heavy for me. But this is just personal preference.

The breakfast was wonderful! So were the breakfast attendants. The facility was clean and comfortable. Check in was smooth and we were treated well. Would stay at this location again if/when in the area.

The access was a little confusing. I knew where the hotel was, but in the dark it was a tad confusing, because the entrance is basically in the side parking lot of the Bass Pro shop. There were no clearly visible signage until we were physically AT the entrance.

Attractive, updated furnishings and decor. Comfortable, nicely appointed room. Spacious bathroom with large enclosed shower - good design. Good lighting choices and plugins for tech. Like the versatile cube footstool and bedside table. Breakfast delicious with hot and cold variety (good cinnamon rolls!). Comfortable seating for breakfast and lobby with large tv. Nice business center with 2 stations. Didn't check fitness room or pool - maybe next time.... Location convenient for highway and local access. Shopping, restaurants and services nearby.

The breakfast was excellent. The wonderful woman that was servicing the buffet was a real sweetheart! The renovations are lovely, so clean and fresh. Bedding was great. Shower was the best ever. It’s been a long time since staying at a Holiday Inn. Great experience!

Nothing!!

Very clean facility, free breakfast, and nice big rooms. The rooms were clean and very large including a large bathroom.

Parking is not the best. Small lot with not enough spaces and you are not allowed to park in the Bass Pro lot right in front.

Beautiful rooms with plenty of space. The location is perfect because it is in walking distance of serval food and shopping locations.

The only complaint I had is the tv and cable company. It seems it has never been updated so watching tv looks like it did in 2000. I understand that’s not what you do on vacation but it’s the only thing they could fix/update

The staff was awesome. Everyone was friendly, personable, helpful, and attentive. The facilities were clean and updated. The beds, including the pull out, were very comfortable.

The room was frigid when we walked in, and it took a long time to warm it up. The other guests on our floor were exceptionally loud, running down the halls and slamming doors.

They had a good selection for breakfast. It was hot and made to order. The staff was very friendly and accommodating. Parking was good. Plenty of spaces for the guests. The hotel sits off the interstate. It's easy to get to and is a great location to get to Knoxville or Sevierville/Gatlinburg.

I have friends that live in the Kodak area and have stayed at this holiday inn many times. it is always clean, staff always wonderful, I feel safe getting in and out and they have a great breakfast. the beds are quite comfortable too.

my only complaint was on this trip the room key expired everyday if they just told me I needed to re-program my room key everyday rather than me finding out when I returned at night carrying stuff it would have been nice