From the moment we checked in, the staff were so welcoming and ready with recommendations for dinner. The suite was good sized and came with a nice little kitchenette, desk and sofa bed. Nice size bathroom with separate vanity, strong, hot shower with bathtub. The hotel and room was very very clean, modern decor and very comfortable. The pool was perfect and not too deep so my daughter could play freely. The property was easy to get to, close to highway and downtown and still very quiet.

The breakfast was basic and lacked fresh fruit and the juice machine wasn’t working. The two televisions were very close so sometimes the remote accidentally turned on and off the wrong one. The pool was very brisk temperature wise! But honestly I am really reaching to find any criticism.

The suite was great and the breakfast options were wonderful!! The pool was awesome!! Wonderful place to stay except one exception

When we were leaving, our car had a tag on the windshield about paying for parking. We didn’t realize there were QR codes you were suppose to scan or that we were charged for parking if you were a guest. This was a $21.00 hidden charge that was unexpected. Unacceptable

room size was good for 2 people. Breakfast was good and tasted above average for a hotel breakfast. staff was very friendly. Shower and bathroom was recently remodeled and water pressure was awesome!

The electrical oulets need to be replaced with newer style. They were loose and not all of them worked or were easy to find.Could tell the room was recently remodeled but not the entire room.. reccomend to finish remodel of walls, paint and electrical.

Location was great to get to the downtown Broadway bars and restaurants!

I wasn’t happy that I did not get the room I had thought I booked. I booked a King room and was given a Queen Bed Room. I was told that when you book through a third party vendor you are not guaranteed the room you ask for. I have stayed at this venue twice and both times I was not given the room I asked for.

The staff was very nice & accommodating. The breakfast was good. We had 2 double queen beds with a sofa bed suites for a group of 7. The rooms were a nice size & the sofa bed had a pull-out bed underneath which was a pleasant surprise. Each room had a microwave & a very nice see-through glass refrigerator.

Although my fees were waived I didn't like the $10 parking fee added to each room. It's not a gated, guarded, or valet parking lot, so I don't understand why there's a parking fee. The pool water was a little cold but I was still happy they had an indoor/ outdoor pool.

Hotel had everything we needed. Very clean, staff were friendly and the pool was a plus as it was super hot. I would say maybe someone could take the bugs out in the morning time maybe, but we did it ourselves with the net too. Breakfast was sufficient but was disappointed there was never any bacon

NA

The breakfast was just so. It lacked variety. The same thing each day. We stayed an entire week. Otherwise the breakfast would have been fine.

The elevator broke and we were on the third floor. But, things happen, so I consider it exercise.

Did not keep food items certain stocked for breakfast. Should have looked at the guest list and antipated our basketball team eating and been more prepared!

Did not keep food items certain stocked for breakfast. Should have looked at the guest list and antipated our basketball team eating and been more prepared!

Deserae at the front desk was absolutely the best. Professional,helpful and informative. Wish every hotel had workers like that. The room was excellent Clean,comfortable and accessible. I highly recommend

Elevator was down but they waived the parking fee And gave us a first floor room

Shower needs a new shower head. Room 212 Elevator was being worked on. Before that my son was stuck inside it. Online info said there was a hot tub (a week prior). We were expecting a hot tub and disappointed that there wasn’t one.