The condo was clean, updated, and exceeded everything we expected. Kitchen was stocked for cooking, full size appliances and soaps/towels/linens all provided. The pullout sofa was the most comfortable I've slept on.

The indoor pool was dated a bit but served us well and entertained the family. The indoor jacuzzi was hot and very refreshing. Everything was clean and well cared for.

It’s located off the main strip which gives privacy. You can hear the Dollywood train from our condo. It was updated and super clean. Staff was friendly & helpful. Gas fireplace nice in October cold snap. Parking great. All utensils & dishware provided although I had to hunt for them. Updated appliances. Upstairs bedroom & bathroom were huge! No views from ours but quiet & private. We could hear partiers on the balconies of the suite condos above us.

I carefully chose the “suite” on booking, which was confirmed. On site we were told we’d reserved a Pedestal. Based on other reviews I was horrified. When I said we have some health problems she did switch us to a Pedestal with fewer outside steps (3024), which turned out great. I showed her my booking suite confirmation and she blamed the switch on booking. I will say the week before we stayed they were booked solid for Fall Break; most checked out the day after we arrived. Perhaps they got my suite? Setup for “6 people “ but wouldn’t be comfortable with that many. Kitchen nice but only 1 person can maneuver at a time. Outdoor pool closed for the season, didn’t try indoor.

The resort was a little difficult to find but was in a great location. We had a cottage and it was perfect for us. We were able to see the Dollywood fireworks from the pool area of the resort.

Finding the resort was the only issue we had. Otherwise we enjoyed ourselves. Great value!

Sunrise ridge was absolutely the best we have ever stayed. We are planning for a return trip in November. Could not ask for better staff and how hard they work to make your stay as easy as possible thank you so much .

There was nothing negative about our stay

Most everything

Well the banister needs some updating and the steel parts were all rusty and needed attention. The elevator at the end where the building made a turn for the short Parton the L shape of the building , an the elevator one time got stuck on the way down and the only way we got it running again was to kick the door

Location of the resort was close to all attractions without feeling congested. Staff was great and was able to help us arrange/book outings throughout the stay.

While the pools were nice the surface in the pools were rough, all in our group ended up with cuts and scrapes on feet and hands. Several people at the pool (outside of our group) had similar experiences.

Excellent facilities, friendly staff and mountain views, very comfortable unit with everything a traveler could require- washer/ dryer, kitchen, free parking, pool, lounge, cosy bedroom, fridge, microwave- I should have stayed here longer. Felt very safe for a solo female traveler also. Points for providing washing powder!

Spacious and clean apartment. It had everything that we needed. People on reception were lovely and welcoming. Pool was clean.

We arrived in the night and it was a bit difficult to see in the dark so drove past it the fist time! It's all a little dated but this is quite authentic. A couple of patches of carpet where it was threadbare.

Absolute wonderful view and staff are super friendly and helpful.

There's is an extra charge for the room due to booking being 3rd party. We ordered a $200 room and they charged another $200. Went away after a few days but for those of you with a tighter budget this is a heads up.

Very quite resort, apt is well equipped, full kitchen, washing machine! jacuzzi ...balcony with mountain view...

After you check in, a tour expert will try to convince you to sign for many offers...she was nice person..but did not notice that we were very tired after 6 hrs of driving and need to get some rest, it was 5 pm! She kept talking and talking... I liked here but I was very tired to concentrate with her... I was exhusted