All the staff were great. We arrived after 24+ hours travel, and they let us check in early, which was great, we were exhausted. The room was great. The weather was against us, which frankly was ok (!) because we could justify catching up on some rest without feeling guilty about not fulfilling our touristy duties! I had a bit of a query about the valet parking when we checked out, but the front staff were professional and fixed it up quickly. (And the valet parking was well done. It ain't cheap, and I don't know if you can do better/cheaper but we were happy to use this option.) The staff in the bar were the friendliest people on the planet. Great position in downtown Houston.

Could have done with a fridge in the room. Minor.

the hotel is very well maintained and nicely decorated. the downtown location was convenient..the bar was fun and the drinks were good, as were the appetizers we ordered.

the front desk attendant was somewhat condescending and not very friendly. We requested him to call a cab for us and after about 25 minutes we checked back and he told us that he would give us the number in order for us to call ourselves. when we returned to the hotel after our event, around 10:30PM, we were not happy to discover that there was no food service of any kind and there wasn’t even a place to buy snacks. it was rainy and there were homeless people sleeping on the sidewalks so we were not comfortable venturing out afoot, so we went to bed hungry. When I made reservations I asked if there was parking and was told that there was valet parking; however they neglected to inform me that it was $39.00 per day!

Nice hotel! We didn’t get room we paid for but Denise comped our parking & suppose to get some hotel points - very much appreciated this! Room had two bathrooms which was unusual but really liked that!

Bar had a funny smell? Unfortunately there were transients camping near our hotel - so I’m glad we didn’t walk to minute maid park - I know this is not hotels fault. It’s a shame that we even have people living in the street.

Location, close to Main St restaurants and Metro access and easy walks to historic district.

The hotel was under refurbishment and this was evident .

The location. Right down the street from Minute Maid Park, which is the reason for our visit and the party scene the way. We had a lot of fun. Lobby bar was pretty good as well.

Nothing. It was a good stay.

The staff was amazing. Bobby helped us out with all our needs during our stay.Todi was an amazing bartender Bed was very comfortable and room was nice and cozy. Centrally located and had several restaurants and bars near if you wanted to explore other places.

The room was spacious and very clean. The bed was very comfortable. The hotel bar was welcoming and the bartender great.

Parking was difficult to figure out if you didn't want to do the valet parking.

Breakfast was very good and SERVICE was great. The bar was nice also.

Too much outside noise and not in a good area of the town.

Hotel downtown with parking in a district with lot of bar & restaurant, closed by the metro rail Red line

but far away from museum district (1/2h by metro rail)

The incredibly friendly and accommodating staff! The decor. The bar scene ( Honey is the best). The neighborhood. Easy to park ( not included).

Nothing