The location was great. The staff was super, super friendly (front desk, maids, the dude shutting down the breakfast area rocking out and singing........ but still made time to grab breakfast for my boyfriend even though is was at least 30 minutes after breakfast had closed). Security was good. It was clean compared to other places we've stayed but could be a tiny bit cleaner. The beds and pillows were comfy af. We checked in very late and were met with positivity, as well as checking out a tad late, we recieved the same positivity from a different employee. We would stay there again.

Clean, but not spotless. I'm a little ocd so I check under the beds when we arrive anywhere, as well as the seems in mattresses (bed bugs, there were none),sheets, comforters, baseboards, corners of showers, etc. I just like it to look like no humans had been staying there before us and feel like it's 100% sanitized. Maybe I shouldn't have cleaned hotel rooms from the age of 12-14. The gross, unsanitary things that people leave, and do..........has stuck with me for life.

Location was perfect close to several dining, convenience store. Quiet location. Traveling as a single woman concerned about safety at night. I noticed one evening coming in close to 10pm they lock all door downstairs only to be opened with your room card key. Front desk was very watchful to everyone coming in and questioned those that were not registered visitors. That made me feel secure. Gandhi was very helpful, very nice man, funny, jokester. Ross was also very helpful with questions directions Wifi assistance.

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The bed was comfortable and I had everything I needed in my room. I appreciated the ease of entering and exiting. The staff was friendly, polite, and helpful.

The building and rooms need maintenance. The shower in Room 321 needs to be caulked along the floor, especially since the water tends to run down outside onto the floor by the shower nozzles. The screw holding the toilet seat down was loose. The elevator is quite scuffed, there are chips in the floors and walls, etc. Making the structure look better will increase the value and feeling of the building.

The breakfast was pioe,but it was probably because I arrived late...8:00. I was glad they had some oatmeal and milk and hot coffee

You know,this place is so well- run in a difficult neighborhood, that I have to say there was nothing I didn't like...This place was very well- appointed and reasonably priced, such that I will stay here every time I am stuck in the valley due to snow.

Hospitality was on point. Beds were comfy. Price was the best in town.

Across the street at the corner store seem to be the hang out for prostitutes and druggies. However we walked to the store 3 nights in a roll and was not bothered by any of them.

The female receptionist in the morning was friendly & helpful, allowing me to store my case at the hotel before my check in, to save me having to drag it around with me. Room was clean, bed comfortable. Location is good, close to the main downtown attractions

The male receptionist in the afternoon was unfriendly & unwillingly to help too much. When I asked if he could ring for a taxi for the following morning, he just handed me a card with a number. I explained my booking came with breakfast but I was going to the airport very early & asked if I might be able to get a pack up to take away (like other hotels do), he just said 'no, breakfast is 6 til 9'. He clearly couldn't be bothered to actually check.

The room was clean and fairly comfortable. I always check for bed bugs on the mattress before I put my belongings on the bed. The mattress did not have a cover but it was clear from bugs. I checked all the way around the mattress and it is a little firm for my taste. The breakfast was toast, muffins or waffles. It was okay, but really wanted some fruit. It's a really good location so if you just need a place to sleep this is affordable, clean and fairly comfortable.

Our online reservation through Expedia was about $70 for the night, so we knew this would not be a new, luxurious facility. We asked for a non-smoking room, but when we opened the door to our room, there was a very strong odor. We called the front desk and they moved us to another room that had no unpleasant odors at all. Our room had a tv, refrigerator, microwave, iron and ironing board, and sample personal products. The room was clean, including the bathtub, and the AC worked and was not overly noisy. The bed was comfortable.

Would have preferred not having to change rooms, but very glad that the issue was promptly rectified.

Great location! (Literally just down the hill from the U of U hospital & across the street from a gas station) Very convenient! The breakfast was amazing! (Items included: waffles, hot & cold cereal, coffee, 3 kinds of juices & more)

The vending machine seemed a little understocked.

A thing that I liked about the hotel was the free parking in the back another thing that u liked was that you. Could get to the hotel the time that you liked and the staff was really nice and friendly since the day we got there .

Everything was good