Great location for visiting our son at the university. It’s lovely and clean with comfy beds. The gym is well equipped and very well taken care of. The staff is nice and helpful. The roof top bar and restaurant is very nice. I never ate there, but the price of a glass of cheap Prosecco is $18.

This may be user error; however, the dry air heating/cooling was on constantly, which is irritating. Also, I stayed 3 days and housekeeping didn’t make bed or clean bathroom. It’s not a cheap hotel and I would expect the room to be cleaned at least every other day.

The large windows, great staff, ever though I didn’t want one, I loved you sold the glasses and a blanket. The decor was great loved the accent pillows and throw across the bed. That it was a great hotel pet friendly and no pet fee thank you for that❣️The staff was very helpful and knowledgeable. It was right across the street from campus and affordable. Didn’t eat at the hotel but I’m sure the food was probable good too. That you had a number of restaurants in the hotel and around it.

Would have loved to see you sell some Radford gear at the hotel hehehe but the book store was right across the street. Other than that the property was great (there was one dirty towel in my room but I get it sometimes :)

Absolutely everything. This was genuinely the best experience I have ever had at a hotel in my 29 years of living. All the staff were super nice and helpful. Even with six floors everything was super quick to access. The entire hotel was spotless which is something I am just not used to even with more expensive hotels. I stayed in room 529 with a mountain view and waking up seeing the sun rise was so therapeutic. The roof top bar/restaurant was also a really nice touch! There is a bar on the first floor as well, so it was nice having that onsite so you don't have to worry about getting safe transportation back to the hotel.

My only complaint is that there wasn't a microwave in the hotel room. I saw there was one provided in the lobby, but having to awkwardly go down five floors while carrying food to use it was meh.

This property is centrally located and a beautiful hotel. We love the look and the size of the room.

We do not like the lights on the bottom of the bed that are motion sensored! They disturb our sleep! The downstairs cafe needs some work. This is our third time at this property. The coffee is expensive and the staff is not very friendly. They do have Kurigs in the rooms but regular coffee must be priced. The staff will not add sweetener or change the recipe for the coffee to make it like you like it! This is definitely not Starbucks despite the above Starbucks pricing. Full house this weekend but trash cans around facility were left overflowing.

Great staff. The café was really good with great, quick breakfast options. The bedding was absolutely pristine and crispy fresh, which is the most important part of the stay to me. Shower and restroom were also sparkly spotless. I, personally, will definitely stay here again. Maybe even on my return trip up the coast.

The rooms and the decor are beautiful. Just my room was not quite as thoroughly clean as I would have expected. It wasn’t really dirty or anything. All the important stuff was immaculate, so the few things i’ll mention weren’t deal breakers for me. It looked like the floors hadn’t been vacuumed before I stayed. Some crumbs and fuzz in the corners and near the edge of the bed. The main room trash bin also didn’t have a bag in it so it had hair and debris in the bottom. The remote was visibly dirty. (I always put remotes in the ice bucket bag before i use them anyway.) Again, all bedding and the. bathroom were well above average.

Very new hotel in a college housing area, fairly quick and easy to get to if you are travelling on I-81. The room was very clean with a comfortable bed. We enjoyed the included breakfast at Bee&Butter (which is just off the lobby). For breakfast we were given a voucher which allowed us to choose breakfast items off the menu (including really good coffee). We were told that when university is in session there could be more diverse breakfast options. We didn't use it, but there is a rooftop restaurant overlooking the city that looked pretty cool.

Staff was friendly and accommodating. Rooms are nice and lots of lights. The beds are comfy. The pillows are ok if you like it soft.

Internet is bad. There's only 2 people allowed to log in and me and my husband logged in, then my daughter wanted to log on and she couldn't. My husband had to take his out for her to log in, but it wouldn't log in and it was saying that the maximum has been reached, even though my husband already turned his wifi off/forget. They gave us another internet access, but per internet connection, the information given was not found. We just let it go since we were only staying for a night. Also, there's is this smell inside the room. It maybe the new wood smell or the area rug. Wish they would spray the rooms to a nicer smell.

Friendly front desk. Comfy bed and pillow. We slept well in a queen and used to a king but we had adult children with us. Beautiful hotel and location. Can’t make a right when it coming out of the parking lot so just be aware. Clothing steamer in room. Motion sensor lights on base of beds. Shower pressure fantastic. Towels are large, soft and absorbent. Several hangers in well lit wardrobe. Mini fridge. Multiple lamps and charging plugs in room. Hair dryer in room. Dinner at Butter and Bee on rooftop was delicious and server was excellent. Dining area is covered so no worries about weather. Can go outside if desired- view is amazing.

Not a thing we didn’t like

Location was great, along with the room rate. I appreciated the cleanliness and comfort of the facility, along with the on-site restaurant/bar. The room/bathroom size (footage) exceeded my expectations. Free parking and very little weekend traffic in the quiet neighborhood.

One of the two elevators (larger freight elevator) was out of service or disabled at the time/evening/day of my arrival (and no warning sign posted). At check-in, there could have been more promotion of the nice restaurant/bar on the top floor (which I tried and had a great meal and cocktail)

Great location for Radford University, all we had to do was walk across the street and we were on campus. Beautiful hotel and clean, comfortable, modern room. Very friendly staff.

No microwave in the room (the front desk told me there was literally not a single guest-available microwave on site) - this was a huge negative, it seems ridiculous in 2023 to not have a microwave available. No breakfast included, and the cafe in the lobby had very limited options. For lunch, the cafe menu board had an error; it said I could add chicken to a salad, but the server said there was no chicken ever available. The restaurant on site was not available during our stay, it was reserved for an event. For the overall scale of the hotel and its appearance, it was surprising to have such limiting food-related issues come up, especially since there were not places in easy walking distance to make up for it.