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8.3

178 reviews

Candlewood Suites Richmond West End Short Pump, an IHG Hotel

Candlewood Suites Richmond West End Short Pump, an IHG Hotel

4120 Tom Leonard Drive, Glen Allen, 23060, Virginia, United States

Choose dates to view prices

Free parking

Business center

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Kitchen

Candlewood Suites Richmond West End Short Pump, an IHG Hotel

Welcome to Candlewood Suites Richmond West End Short Pump, an IHG Hotel! Located in the vibrant city of Short Pump, Virginia, our charming 2-star hotel is the perfect choice for your stay. With a distance of just 0.8mi to the city center, you'll have easy access to all the exciting attractions and activities that Short Pump has to offer.

Our hotel offers a range of comfortable and well-equipped rooms, ensuring a relaxing and enjoyable stay. Each room is equipped with a kitchen, allowing you to prepare your own meals and save on dining expenses. Additionally, our hotel features amenities such as free parking, free WiFi, and a 24-hour front desk for your convenience. Stay active in our fitness center or unwind in the picnic area, making the most out of your stay.

With 178 reviews, our hotel has garnered positive feedback from previous guests, guaranteeing a memorable experience for you. So whether you're visiting Short Pump for business or pleasure, make Candlewood Suites Richmond West End Short Pump your home away from home. Book your stay with us today and discover the perfect blend of comfort and convenience at an affordable price starting from $109.

At Candlewood Suites Richmond West End Short Pump, we understand that pets are a part of the family. That's why we gladly welcome furry friends, allowing you to bring them along on your journey. Simply let us know in advance, and we will make the necessary arrangements. Please note that charges may apply.

When it comes to payment options, we strive to make your experience as convenient as possible. We accept a variety of payment methods including JCB, Visa, Mastercard, American Express, and Discover. Unfortunately, cash is not accepted at our hotel. With these payment options, you can easily settle your bill and focus on enjoying your stay.

Choose from a variety of well-appointed rooms to suit your needs. Our Double Rooms offer a comfortable space to retreat to after a day of exploring Short Pump. Equipped with a queen-size bed, these rooms can accommodate up to 2 adults and 1 child. If you're looking for a little more space, our spacious One-Bedroom Queen Suites with Sofa Bed might be the perfect option for you. With 495 sqft of room to relax, these suites can accommodate up to 4 adults and 3 children. Whichever room you choose, you can rest assured that you'll have a comfortable and enjoyable stay.

With our pet-friendly policy, convenient payment options, and a variety of comfortable room choices, Candlewood Suites Richmond West End Short Pump is the ideal destination for your next trip to Short Pump. Book your stay today and experience the perfect blend of comfort and convenience at an affordable price starting from $109. Your home away from home awaits!

Closest airports

Richmond International Airport

18.3mi

Charlottesville-Albemarle Airport

57.5mi

Most popular amenities

Free parking

Business center

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Kitchen

Non-smoking rooms

Kitchenware

Elevator

Picnic area

Upper floors accessible by elevator

Rooms

Queen Suite - Non-Smoking in Candlewood Suites Richmond West End Short Pump, an IHG Hotel

Show 6 photos

Suite

1 Sofa Bed

1 Queen Size Bed

495 sqft

Kitchen

Private Bathroom

Kitchenware

Microwave

x8

+

x5

More details

This room features a flat-screen TV with cable channels, a seating area with sofa bed, and a full kitchen.

Queen Studio - Disability Access in Candlewood Suites Richmond West End Short Pump, an IHG Hotel

Show 6 photos

Studio, Accessible

1 Queen Size Bed

375 sqft

Kitchen

Private Bathroom

Kitchenware

Microwave

+

More details

This room features a flat-screen TV with cable channels, a seating area, and a full kitchen.

Studio Suite in Candlewood Suites Richmond West End Short Pump, an IHG Hotel

Show 6 photos

Studio Suite

1 Queen Size Bed

375 sqft

Kitchen

Private Bathroom

Kitchenware

Microwave

+

More details

Studio Suite.

Show 10 photos

Studio Suite, Kitchen

1 Queen Size Bed

Kitchen

+

More details

Suite - Disability Access/ Roll in Shower - Non Smoking in Candlewood Suites Richmond West End Short Pump, an IHG Hotel

Show 4 photos

Suite, Accessible, 1 Bedroom

1 Queen Size Bed

375 sqft

Kitchen

Private Bathroom

Kitchenware

Microwave

+

More details

1 Bedroom Suite with Living Kitchen Areas

Queen Studio Suite - Mobility Access Roll in Shower/Non-Smoking in Candlewood Suites Richmond West End Short Pump, an IHG Hotel

Show 4 photos

Studio Suite, Accessible

1 Queen Size Bed

375 sqft

Kitchen

Private Bathroom

Kitchenware

Microwave

+

More details

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Indulge in a spacious double room with a comfortable queen bed, fully-equipped kitchen, and private bathroom. Enjoy the modern amenities including a flat-screen TV, air conditioning, and hardwood floors, for a perfect stay.

Accessible Room

1 Queen Size Bed

x4

+

x3

More details

Accessible

Studio

1 Queen Size Bed

x5

+

x3

More details

Studio Queen Bed Non Smoking

Suite, 1 Bedroom, Kitchen

Kitchen

+

More details

Run of House

x10

+

x6

More details

Room Run Of House

Room - 1 Queen

x4

+

x3

More details

One Bed

Guest reviews

8.3

178 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Pamela

8.2

August 2024

Great Room Layout. It is so important and rare to have access to the bathroom from the living area. My brother & wife slept in the bedroom and I slept on the sofa bed in the living room. When I had to use the bathroom in the middle of the night, I did NOT have to go through the bedroom (which would have caused me to waken them from sleep). So Good!!! Kitchen was well enough supplied. Comfortable large easy chair & other seating.

The mattress on the sofa bed was very thin and I could feel the bars. I suggest having extra mattresses that can be brought into the room when adults want to use the sleeper sofa as a bed. Maybe you could have a max of 3 adults, or 2 aduts and 2 small (max 10 years old) children.

🇺🇸

Zsolt

8.2

April 2025

Very friendly staff, clean spacious rooms, good value. We were pleased to find a good rate on a busy weekend. Our room was in close proximity to the lobby so we were worried about sound but it was only briefly an issue. Room was very clean. There was quite a strong scent of cleaning soap but we got used to it. The kindness of the staff made up for it. Large parking lot made for easy parking.

🇺🇸

Shawniece

8.2

May 2024

I liked the layout of the room. Definitely perfect for two people. The bed was clean. The bathroom was clean. Nice little kitchen area. Great if your staying for a few days.

I didn't like the shower fixtures in the bathroom. Can use an upgrade. The back area of the hotel that is meant for the guest to sit outside could use an upgrade. Was very dirty. I did not sit in any of the chairs. Other than the small stuff overall a good stay for the price.

🇺🇸

Beverly

8.2

October 2023

Great location, numerous nearby stores and restaurants and conveniently located near several healthcare facilities. Check in staff was great and friendly!! “Kitchenette” area had a full size refrigerator/freezer, two burner cooktop, coffee maker.

Strong smell of weed in the room. The door to the room rattled when other doors were opening and closing on the hall. I laid my bag against it but it didn’t help much.

🇺🇸

Dennis

9.1

September 2024

NA on breakfast. Lobby coffee was OK

Multiple housekeeping staff LOUDNESS outside our room early in the morning—apparently assignments and morning greetings loudly discussed in another language for at least 30 minutes while we were still in bed.

🇺🇸

Calamitybill

8.2

December 2022

The room, though a bit worn, was spotlessly clean and comfortable. Access was easy, though the hotel was a bit out of our way. All in all, an excellent stay and a very good price, with nice folks at the desk and a very clean room being icing on the cake. The room had a fully functional kitchenette, which we did not use as overnight guests.

When I checked-in, I was charged $50 in advance, as a "security deposit". That was a new one on me, but the clerk said it would be returned once the room was checked, and in fact, it was.

🇺🇸

Terri

8.2

April 2025

All the staff we interacted with were very friendly and helpful. I would rate excellent on this!

We wanted a king size bed in the king size suite! We booked through Booking.com and they advertised that king sized beds were available upon request.

🇺🇸

Lisabeth

10

December 2023

I love this place. I am originally from RVa and have returned an infinite number of times and I feel like I have tried everywhere in Glen Allen Short Pump and downtown. I like Candlewood because the staff is always super friendly and helpful, the room is large and quiet, parking is easy, the location is good for my needs.

🇺🇸

Christine

8.2

March 2024

The location was great, very close to shopping and lots to do with family. The kitchen was clean and had everything you need.

I wish there was a couch to sit on. The Ac/heat fan was really loud so the TV was hard to hear.

🇺🇸

Steven

8.2

December 2024

Nice recliner, comfortable bed

Great location, but it was a nightmare trying to turn left out of the property. We are there during Christmas time so I’m sure the traffic is much heavier than normal.

Points of Interest Around Candlewood Suites Richmond West End Short Pump, an IHG Hotel

Attractions

Carytown

9.3mi

Kings Dominion

15.6mi

Amenities of Candlewood Suites Richmond West End Short Pump, an IHG Hotel

Free parking

Business center

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Kitchen

Non-smoking rooms

Kitchenware

Elevator

Picnic area

Upper floors accessible by elevator

Stay rules - Candlewood Suites Richmond West End Short Pump, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Candlewood Suites Richmond West End Short Pump, an IHG Hotel

Does Candlewood Suites Richmond West End Short Pump, an IHG Hotel allow guests to stay with pets?

Yes, you can stay with your pet at Candlewood Suites Richmond West End Short Pump. Just inform the hotel in advance and note that there may be additional charges for this service.

At what times are check-in and check-out at Candlewood Suites Richmond West End Short Pump, an IHG Hotel?

The established timings at Candlewood Suites Richmond West End Short Pump, an IHG Hotel are: Check-in after 03:00 PM and check-out before 12:00 PM.

Is vehicle parking offered by Candlewood Suites Richmond West End Short Pump, an IHG Hotel?

Yes, Candlewood Suites Richmond West End Short Pump, an IHG Hotel, offers free on-site public parking. No parking reservation is required.

What are the rates at Candlewood Suites Richmond West End Short Pump, an IHG Hotel?

The base price for Candlewood Suites Richmond West End Short Pump, an IHG Hotel starts at $109. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

What types of rooms does Candlewood Suites Richmond West End Short Pump, an IHG Hotel offer?

The hotel offers a variety of room types including double rooms, studios, and suites. Each room has a bed size of Queen and a room size of 377 sqft, except for one suite with a room size of 495 sqft. All rooms are non-smoking and can accommodate 2 adults and 1 child, except for one suite that can accommodate 4 adults and 3 children. No accessibility features are mentioned.

Where can guests find entertainment in Candlewood Suites Richmond West End Short Pump, an IHG Hotel?

Guests at Candlewood Suites Richmond West End Short Pump can spend their time by enjoying the leisure amenities provided by the hotel. They can stay fit and active by utilizing the fitness center available on-site. Additionally, the hotel features a business center where guests can take care of any work-related tasks.

For those who enjoy outdoor activities, Candlewood Suites Richmond West End Short Pump offers BBQ facilities. Guests can have a relaxing time cooking and enjoying a meal outdoors.

If guests prefer to stay indoors and unwind, the hotel also provides board games and puzzles. This allows guests to have some fun and engage in entertainment while staying at the hotel.

Overall, there are various leisure options available for guests to make the most of their time and enjoy a comfortable stay at Candlewood Suites Richmond West End Short Pump.

Does Candlewood Suites Richmond West End Short Pump, an IHG Hotel accept credit cards and cash payments?

Candlewood Suites Richmond West End Short Pump, an IHG Hotel does not accept cash payments. However, they do accept JCB, Visa, Mastercard, American Express, and Discover credit cards as valid payment methods.