We were very fortunate with the location of our room. It was on the top floor facing the front of the property. It was very peaceful and the room decor itself was very nicely done. Beautiful wallpaper, tasteful furniture, and had a nicely renovated bathroom. Overall, it was very cozy and we slept very peacefully.

We noticed two things that could be improved. Firstly, there seemed to be an issue with circulation in the bathroom. It persistently had an awful mildew smell. We were only there for a night. So, it wasn't an issue. However, I could see that becoming a nuisance on a longer stay. Secondly, the windows are very old and do not insulate well at all. In fact, one of the windows was broken and couldn't close. So, our room was a little chilly, but more importantly, I suspect the hotel loses a lot of money on energy costs due to this.

The hotel is located on the edge of a residential neighborhood situated within walking distance between Dupont Circle and Adams Morgan—plenty of excellent and diverse restaurants and nightlife as well as grocery stores. Public transportation is very easily accessible within a one to two block walk. The staff couldn’t be kinder or more efficient and go above and beyond to take good care of everyone who stays with them. The beds and pillows are extremely comfortable. The water pressure is strong and the water heats quickly. Filtered water stations are next to the elevators. The lounge has a very warm and inviting ambience with soft lighting, jazz music, coffee and tea at all hours and a wide variety of books as well as good conversation with the staff and other guests. Wine and cheese also during happy hour every evening. Breakfast is generous continental along with pancakes. The outdoor patio is very welcoming and comfortable. Communication is outstanding here and they have just about any toiletry you would ever forget at the front desk if it is not already provided in the room. This will be my new home away from home in DC from now on.

If anything could have been better, they made it better without question or delay.

Easy check in and check out, clean room.

Have to ask for room to be serviced a day in advance, stayed 5 days, never had them get the trash.. took it out myself, hotel had no pool, vending or extras, sent 330 am emails asking for you to pay 44 dollars for late check out... sent email with add a tub vs shower for 10 dollars a day, get juliet doors 15 per day, and have little things seem like your on an budget airline nothing done above or beyond unless you add money to already a steep price for bare min accommodations... half mile walk to anything. Room air never was cool... fan provided was way too loud.

Beautiful hotel. Friendly staff. Nice small selection at breakfast. Love the addition of wine and cheese hour. Room was spacious and clean. We'll appointed room with lovely big bathroom.

Quite a walk to central attractions. Valet parking is quite expensive so had to park 20 min walk away. Had a beautiful room with lovely French doors but these didn't open properly due to air conditioning box breaching the door frame and curtains blocking the opening, could see the pelmet had been torn from doors being forced open, making it look tatty. Shame for such a pretty room feature.

The hotel is in a very quiet and peaceful area where the embassies are. It has everything you need, with good quality soaps and shampoos. The coffee in the morning is free and they return the deposit within a few hours, unlike other hotels.

the first night we arrived but a woman served us who was clearly in a hurry, even though there were no other guests and she was acting unpleasant. The hotel had a lot of teenagers and there was noise until late. only the first night. In the room one of the light bulbs was hanging from the ceiling and the others were not lit.

The attitude of the staff is commendable. The two young people who checked me in were very accommodating for letting me checked in early after my morning flight. I didn’t really expect it. There was a little miscommunication between booking.com and the hotel as my booking wasn’t found but they were very patient with me whilst I was trying to fix the issue with booking.com. I wished I booked with them my whole stay instead of booking in another hotel the rest of my days in DC. I would totally stay again at this hotel the next time I’ll be in DC.

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What a steal! I paid less than an Airbnb for this gem of a hotel in the best possible location in DC. The location is truly amazing, nestled in an historic neighborhood among gorgeous old houses and stately trees. My room was cozy and luxurious. I enjoyed having a walk-in shower rather than those weird bathtub like contraptions that still seem to be the default in America. Oh, and they also serve free wine during happy hour!

The internet could have been better. I got dropped on several work calls. I did mention this to the hotel and they promised to set up additional internet boosters to ensure stronger wi-fi coverage across the property.

The staff were wonderful, especially the front desk manager because unfortunately booking.com billed me twice for this stay. The manager has helped me work to get a refund. The beds were comfortable. There was a rain showerhead, which was quite nice.

There was no lamp on the desk, But they had motion detector nightlight in the bathroom under the sink, which was really quite clever. We stayed for five days at this location. I would come back and stay Again. The hall on the second floor was warm, But the room was good and cold , given that it was 95° out, we were thrilled

The Normandy was significantly less expensive than the conference hotel. I could walk to the conference but usually just hopped on a bus using the Metro SmartCard app. The facilities are great--the only very minor detail was not being able to adjust the shower volume and temperature separately. But I love the Normandy as it's a smaller, somewhat boutique hotel with a very friendly vibe from both staff and other guests. I stayed there last year for the conference and I hope to do so again next year.

As mentioned, the shower control was just a little funky. Otherwise, I'm hard pressed to think of anything I didn't like. By the way, it's a fun area of the city. For instance, I enjoyed coming across a cafe with some good jazz playing and various tables set up for people to play chess.

the hotel is a little gem in a quiet location very convenient for getting to everything you need in DC, metro, sights, embassies, room decor was lovely and space very well used in the rooms with a king bed, very clean, comfortable beds, lovely bathroom, nice pod coffee maker - we enjoyed the wine social and chatting to the very nice member of staff who was assisting guests during the social. Didn't try the breakfast since we had an early start but would definitely stay here again on next visit to DC.

There honestly wasn't anything that I didn't like.