They let us drop our bags off before checkin. Keypad entry. Spa, sauna, pool, hot tub right there and a great cafe. You are in the perfect location too.

Hotel: There is no window that opens. You are at the mercy of an air conditioner that doesn't work well. The bed is not very comfortable the pillows either. The lighting is not good so putting on makeup is really tricky. Spa: I requested a deep tissue massage but received a relaxation massage, and the service provider was cold and even kind of rude, like she didn't reply to me twice. When I asked her for more pressure she replied that she can't because of the angle.

/ I accidentally booked a room that wasn’t pet friendly and the staff was super kind and accommodating, they helped me change my room to a pet friendly room the day of my arrival. And when my anxious pup ended up ripping up some trim they were also super kind and understanding. Despite my dog making the trip stressful, the staff made me feel very comfortable and that was greatly appreciated!

Nothing! Location was great! Staff was great! Cleanliness was great! Will book a room again, but leave my pup at her aunties lol…

I especially liked the beauty and tidiness, elegant quality of the doors and fittings, every detail of the decor and grounds; it lent a special relaxation .

Though the bathroom was luxuriously large, the bedroom was a bit close, though nothing to complain about, for it is part of the history and economy of energy I also appreciate.

we LOVED: The location, the quiet property, the pool, the ease of checking in and out and the STAFF.

I booked 2 rooms not knowing they were farther apart then I would have liked. mine bottom floor, my daughters 2nd floor 2 bldgs over. it all worked out but next time I'll be specific about the rooms being by each other.

Location was wonderful, pool plus coffee/breakfast stand was great to have on-site. Staff was very helpful to get us into our room early since we could only book the 6AM boat and we had a wedding rehearsal dinner to go to at 4:00.

Bathroom was too small to get in and out of comfortably and we are not big people.

Great location. Great atmosphere. Clean. Very comfortable. Courtyard was neat. Beautiful gardens. Nice staff. Coffee shop was good. Within walking distance to food, drink, and the docks.

First night there was a loud noise like a fan or machinery. We were somewhat near the laundry area & we surmised that staff pulled an all nighter washing bedding between guest stays.

What breakfast???, location was fabulous, could not be any better.

Besides the lock on the pool door acting up a little bit. And the sheets on the one bed, not getting changed, because of something spilled. everything was fantastic. I couldn't ask for better service at all.

The room/bathroom is nice, clean and roomy. I appreciate the coffee maker and pods. The keyless entry and mini split HVAC are also nice touches to the stay. The location is great for short walks to restaurants and longer walks to the harbor. The landscaping at this establishment is inviting.

Beds were a bit lumpy. The pools and hot tub look like they are due for a drain and good scrub down.

Good communication, very real-time responses, pleasant staff, great location, very clean inside and out, loved the shower.

As we were turning in for the night, our heating/ac unit would run for a while and trip the breaker. Eventually, close to Morning the unit worked correctly.

Beautiful place and great location. The staff is very friendly and the room was beautiful. My brother and I really enjoyed our stay.

I wanted to swim at 6:00 am, as I am an early bird and I couldn't because you open the pool at 8:00. Maybe consider opening earlier for people like me. The wifi was not great either, I kept losing the signal and as I traveled from Mexico I really needed the wifi.