I had to travel to WSU Veterinary hospital with a sick horse, and needed to stay overnight in Pullman. Caleb, the front desk person was so helpful, and worked to get me a discount that is offered to people who have to stay overnight if they have a sick animal. I didn't know how long I would need to stay and he asked for a late check out and a room hold for me for the next day while I waited to hear from the vet. I had to leave my horse there for more diagnostics and will be returning early next week and will definitely be staying there again. The kindness and willingness to help during a very stressful stay was so appreciated! The room was comfortable and quiet, I appreciated the good Starbucks coffee in the room, the nice toiletries and the breakfast in the morning. If you are traveling to Pullman for any reason, this is a great place to stay!

No complaints whatsoever.

Room, bedding, bathroom were excellent. Clean, comfortable and the room was spacious. Breakfast was typical hotel breakfast but still decent. Plenty of choices. Only negative was the broken ice machine on the 3rd floor but that was a minor inconvenience. Came up for the Univ. of Idaho Homecoming game so going back and forth was no problem at all. Price during Homecoming weekend was far more affordable that Moscow area hotels, so we made a good choice.

Location, pool, quiet, dog friendly, bartender was great.

Bathroom door latch broken and room seemed to be missing the normal desk. Breakfast has become sparse despite lots of people, and not staffed for replenishment- down to one bagel, one apple,and 6 people waiting for the waffle makers at 8am on a Saturday morning. Full fridge of microwaveable stuff. We ended up eating in town. Expensive laundry machines but had to rinse crusty soap out of our clothes.

Room was very spacious and covered all the basics: fridge, microwave, nice king bed, large bathroom. Very convenient location for exploring the Palouse environs. Adequate if not inspired continental breakfast (season to taste, your mileage may vary.) Very decent work space at a desk. Friendly staff. Sunrise view.

Plan ahead with AirPods (or facsimile). “City view” comes with a fairly busy street down the hillside with passing vehicle noise. While very comfortable, the room was showing its age and not as cheery as the well-lit room photography depicts, which only matters if you have your heart set on charming decor. For my needs, this choice met my needs.

Price point for what you get was great. Breakfast was fine and generally clean room/bathroom. I also like that they are pet friendly even though we didn't have a pet this trip. We were allowed an early check in Which was awesome (early flight).

The bed is a bit firm, but was okay. I think a better vacuum for the room would be better (carpet had some minor debris, but not gross). The remote did not work, so we used controls on TV (we did not complain because TV is not a major issue for us). The lobby smelled like cigarette smoke, but I think it was because of people smoking near the entrance (room and rest of facilities smelled fine).

We have stayed here multiple times and always appreciate the very friendly staff and great location.

The hotel could use some updating and the mattress kills my back. But I also have a bad back and really love my matress at home, so I'm not sure the sore back is really the hotel mattress's fault. And this is the most economical place to stay while still providing great service, so I am good foregoing some of the upgraded amenities for the convenience and budget friendliness.

Rooms are clean and good. The staffs are so friendly. They are so flexible to support us.

Limited options for those who will not eat pork. They do have boiled eggs for breakfast, but request to have scrambled eggs instead of that. But waffles, oat meals, corn flakes, juices, burgers(pork mixed) were available.

It had an indoor pool but we didn't have the time to use it. Breakfast choices. They had breakfast sandwishes to microwave. They were good. Never have had that option before. Nice view of area. The love seat gave extra sitting room. Comfortable bed. I liked the pictures and history of WSU to look at in the hotel.

We fiddled with tv alot. Channel guide didn't make sence. Noticed dog odor while sitting on the love seat that bothered me. Was told later was supposed to be pet free room.

Better than average breakfast, clean rooms, nice bedding, helpful staff, very large area to eat breakfast in with comfortable seats and tables with a nice view. Walking distance to a park. Quiet hilltop neighborhood.

It cost more than typical because it was the week of Freshman orientation but I understand supply and demand. Breakfast could have been better if they still offered hard boiled eggs. Yogurt brand was odd with a strange texture.

The breakfast was mediocre, offering two waffle machines, but only microwave breakfast sandwiches or bagels to toast. They said they had eggs and meats cooked breakfast before COVID, but never went back to the higher level service. We were in the newer area of the property, so it was just fine. I've heard the older section is tired.

The pool and hot tub were closed for the whole weekend.