Gold star to the staff, who are the kindest and most helpful I've ever encountered at a hotel! The room was perfect, being not excessively large for one person. Bed was comfy, sheets were good, and pillows were varied in type to accommodate any preference. Most of all, the hotel was clean and well-maintained. No complaint at all. Finally, when I missed breakfast, the manager brought me back to the kitchen to pick out what I wanted from the fridge.

Maybe the WiFi, which I finally turned off because it was slower than my 5G. BUT, don't let this small matter discourage you!

Location for our race we attended. The staff allowed us to check in early which we truly appreciate. They made cookies for us and we enjoyed them. Also I left my suitcase in the parking lot and they tracked me down along with our Friends to tell us I left it. They held onto it until we finished our race. Much appreciated and we will always stay here when we travel thru. Highly recommend

The staff (Jen, Salem, Misty, Mike, Patty) were all very helpful and welcoming. They were understanding about the mistake I made in booking a room with only one bed and went out of their way to make us comfortable despite being completely booked and quite busy! It was also exceptionally clean.

Nothing! Everything was great!

Everything was clean. The hotel staff were pleasant and helpful. The breakfast was adequate. Fresh coffee always ready was a big plus.

We had ordered a room with one bed and a sofa bed. The sofa bed did not have any bedding on it or in the room at all to be made up. I had to go back down to the front desk and ask for them. Also a drape decoration type thing they put on the bed was shoved underneath it as it is probably never opened and cleaned or they would have seen it

We were traveling for work and looking for a motel in Romney. We searched the area and you were reasonably close. Excellent choice. We had to leave early each day and there was a hot breakfast available. Probably be back again on vacation next time. Awesome experience! Kudos to the staff!

NA

Nicole greeted us as if we were family. She was absolutely wonderful and such a delight. The breakfast attendant was 1st class. I apologize that I don't remember her name, but she was awesome. They're both an asset to Best Western and deserve a raise.

Nothing, everything was exceptional and wonderful!

The staff were very helpful. I would recommend it. The breakfast was well stocked, clean. I will stay there again.

The parking lot lights(appreciated) shone through the top of the curtains, very bright.

Breakfast was very good and selection was great. Room Cleanliness was fantastic.

The lights in the elevator were out and front desk said don't know why, have to wait for maintenance, I felt this could have been a safety issue if I were travelling alone.

The staff was very nice and helpful. Every part of the hotel was very clean! The breakfast was good everyday and Jada was super nice. Our entire stay was wonderful!

The staff was extremely pleasant. Always available when I had a question. Overall, it was just a pleasant place to be.

Nothing, everything was amazing.