almost everything

we booked a handicap room since i have arthritis in my knee and can't use the bathroom without the extra support bars--they said they were overbooked and moved us to a better room. my husband doesn't like putting up a fuss, so we didn't but the inconvenience for me was quite excruciating in the night. i didn't appreciate the bump. everything else was pretty perfect. the ladies were even very nice. just because i don't look disabled doesn't mean I'm not--pain is not my friend. also-breakfast was very repetitive for people stating for 5 days--got boaring--especially with no doughnuts or pastries.

Bed was comfortable. I attended a concert and had never been to Madison before. I did a Google search on hotels near the venue. Google said this was the closest one. Turns out it was not by alot. If I do another concert at the Sylvee in the future I will not be so trusting in Google. Definitely not the hotels fault though.

Bathroom sink faucet was damaged when I arrived. Seems like the cleaning staff should have noticed that when they cleaned the room in my opinion. Could have easily been repaired before anyone checked in to the room. Makes me wonder if it was actually cleaned or just wiped down.

The staff was very friendly and was very helpful. They gave us some of their games to play and had great personalities. Staff stayed on top of the cleanliness. The pool was well maintained and very nice.

The breakfast was a bit bland. As nice as the hotel was, I expected a bit more for breakfast. But it sufficed for our time there. I would suggest maybe putting a clock in the pool area.

BREAKFAST WAS GOOD FOOD AND PREPARED WELL, SPACIOUS LOUNGE, A GOOD NEIGHBORHOOD, STAFF WAS FRIENDLY

THE BED MATTRESS IS STILL TOO SOFT AND LUMPY, IT IS BIG EVENT WEEKEND AND WE NEED TO LEAVE FOR WORK BEFORE BREAKFAST IS AVAILABLE. WHY CAN'T THERE AT LEAST BE CEREAL, TOAST, YOGURT, SIMPLE MENU AVAILABLE. PAID $700 FOR MY STAY AND CAN'T EVEN GRAB A QUICK SNACK ON THE WAY OUT.

The breakfast was great. Location was perfect and your staff including the cleaning ladies front desk staff were the best. What I liked the most was a lady working the kitchen. Her name is Mariana. friendly and a good person. Give her a bonus or a raise in salary. She deserves it. Pete Salas. / El Paso Texas.

Free beer.

Location was good for its money: you can go to the downtown by bus - it takes aprx 20 mins. Hotel building is quite new, so all facilities are good. Breakfast was okey - good choice of dishes. Hot food is available. Window view was great - you can even see the Capitol. Neighborhood is quiet and safe. Also, park is not far from the hotel and you can walk to the lake.

Did not like 11:00 check-out - too early

Walls are very thin, you could hear childs yelling in the hallways very clearly. Slamming doors, we used the stairs and kids running down the stairs and it sounded like the building was coming down. Also some exit doors should have key pad entrance capabilities, so if you have to park in the back you don't have to walk all the way to the front to enter.

The room was clean and comfortable, to meet expectations. The location was good for my needs. The price was reasonable.

The whole facility is showing some wear and tear around the edges. Feels dated and a bit tattered. The breakfast was the weakest link, truly a minimal effort. The eggs especially were almost inedible.

Location was fine, breakfast was a bit difficult, juice machines not working properly, leaking everywhere. Tables where dirty not well maintained, but overall a very nice experience

Better cleaning of the breakfast area, properly working juice machine. Just maintain the eating area a little better. Food was cold bur edible

The breakfast was fine. Lots of options of both cold and hot. We appreciated that we could use that dining area later in the day to eat dinner. It was clean and friendly. Would stay again

The other guests were loud and rude. We almost called down to the front desk to see if they could do something about it. Enforce a quiet time for all guests.