Decided to stay in Superior vs. Duluth. Enjoyed seeing Superior and revitalization. Hotel was full, breakfast had options both hot and cold. Would definitely stay again for future visits. Hotel check in and check out: professional and efficient.

If there was one opportunity for improvement would be having a room further to ground floor. Had a dog and a forth floor room, albeit right next to exit stairs. A very minor issue.

It was very clean and staff were very friendly and extremely helpful. They were able to get us in a room very late that night as we came to Cloquet to visit family and ended up taking said family member to the ER at St Luke’s and he was admitted overnight and was discharged later that afternoon.i was very thankful the extremely helpful and very nice overnight front desk woman as she was able to find a room and squeezed us into a room that night.

Nothing

It was easy access from the highway. We liked the cleanliness of the property and extra TV as well as comfortable couch/sitting area! The bed was very comfortable.

It took for a while to figure out how to use TV but eventually we figured out. I wish there was some kind of quick cheat sheet in the room. There are two burned light bulbs (one of bed side and one in bathroom vanity). FD brought it to us within 5 minutes after she was notified!!

The staff was very friendly and pleasant when checking in and out. The kids liked the pool. There were a lot of people in the breakfast room and the staff keep the food filled and hot. I personally loved the waffles.

When checking out I mentioned to the staff that our room should be vacuumed better. It would have been nice if the staff would have acknowledged it, but got no response out of him. There were finger nail clippings along the edge of the bed. Otherwise the room was clean. But looking at someone else's nails was not very pleasant.

Was very clean! Quiet and cozy. Lot of places nearby to walk to.

The continental breakfast was not opened on time on our first day! I think they had staff issues, the second day was better and the breakfast was great! Alot of different selections. Also I didn't feel we had enough TV channels. Need more movie and shows channels!

Very clean and quiet. Good breakfast.

We arived early in the afternoon on a Friday but were not allowed to check-in. We were told check in was at 3:00 and that rooms had to be cleaned. Our daughter was staying at the hotel too so we went up to her room. We didn’t see any cleaning carts on the floor so I’m thinking there were rooms available.

The layout was nice; spacious suite with bathroom outside of suite so you don't have to go through the bedroom to use it. The full kitchen was great. The rooms are really quiet. The restaurant was amazing! Front desk staff was very accommodating for an early check-in and late check-out.

The pull-out sleeper sofa was one of the most uncomfortable beds I have ever slept on. I didn't expect to be sleeping on a cloud, but for a $400 room, it should have been better quality. There was dried blood on one of the pillows.

Very clean, updated, location walking distance to restaurants and downtown. Accomodating to some requests

Breakfast was good, but the person from the kitchen used his hands to put sausage in the warmer. The coffee pot in our room was moldy and put out dark water without any coffee pods, also the comforter smelled of febreeze and was damp. They did switch out our blankets with request.

New, fresh & clean facility. Very comfortable bed & pillows. Continental breakfast has something for everyone. Rooms, pool & fitness room were all handicap friendly. Drinks & dining options on site & in walking distance.

Noise of Tower Av, I’d ask for a room on the opposite door of the hotel next time. Don’t worry about a view, this is not the location if you need a view. Counter space in the bathroom is very small, which might be fine if there was a good place to get ready for the day in the room but there wasn’t.

It was a nice hotel in a quiet area. Clean and friendly. The staff was very helpful and even switch our rooms when the TV didn't work, gotta love technology 🤦‍♀️ was very happy w our stay and will definitely be back!

The TV didn't work, but the staff was great to work w and when they couldn't fix it they offered to switch our room to a similar one. Unfortunately the new room didn't have a balcony, but was very happy that they allowed us to switch rooms.