Came for da nang for one night and needed a place to stay that is not so far away from the airport but still close to some attractions. This wasn't our first choice but due to the weather that day (floods) we had to choose some hotel that looks good and in a location that the driver would agree to take us. This hotel was eventually a very good choice, the prices are very cheap, the rooms are big and clean. Shower also big with hot water. Great view of the city. The breakfast also was very tasty (not so many varieties of food but was enough). Nice pool at the top floor. It was very close to the sun world park, has also a small mall witha very big super market (1 minute walking from there). If wasn't the rain i think we would enjoy even more of the city, but still the hotel gave enough of what we needed. Would return there if i ever step again in da nang, recommended hotel.

None

Clean. Cleaning people are great. Executive suite is spacious. Breakfast is good but depends on days and You must arrive before 8:30 if you want full choice. The spa bath tub is great. Many restaurants around. Super market next door.

Internet is weak. Sauna is not working. Gym is... Well. The rooms are not noise proofed, you can hear what is happening next door. Doors slaming all night because they cannot be closed silently. Room are spacious but there is not even a real chair if you need to work on the tiny desk. Only one table lamp for the bed. Only one arm chair. Lots of construction around.

It was a new hotel, so it was a nice and clean. The staff and the breakfast were good. The swimming pool was nice as well.

The hotel was good, but the guests' behavior were terrible!! The next room people were watching TV loudly even after 22:30! I called the reception, but the room was noisy again the next night!! And the two rooms in front were even worse!! They were going out and in many times at 02:00 am or so! They opened the doors and closed talking together again and again! I wonder why they don't care about other guests at hotels. I couldn't sleep at night 2 days in a row.

I had an executive room and those are gorgeous. I liked the balconeys and the bath tub spa. The room is big but totally empty, not even a chair for the desk, not a desk lamp. I stayed two weeks and could have used more comfort. You can get things but you need to beg for them. The area had everything shops, mall, restaurants.

The cleaning people came or not. The team is really nice but they seem to have no idea of what they are doing. They spend most of their time on their cellphones. Any service is inconstant great one day poor the next. Breakfast could be great one day and inexistant the next. I wanted a view but unfortunately they are building a 8 stories tower in front of the hotel so the view is basically on the concrete tower. While it is ready to get anything you need at the nextdoor mall, the place is far from down town so it is either 45-60 mn wall or a taxi. I think that it is overpriced compare to other places downtown.

The staff are really friendly, helpful and considerate. The rooms are beautifully decorated and furnished. Very clean, rooms are cleaned daily and towels changed daily. The hotel overall has a lovely feel.

Our executive suite had 1 beautiful comfortable chair, as the room is for 2 people and l think 2 chairs would be beneficial. Breakfast buffet was adequate, however the staff were reluctant to replace items that were all taken.

Florence Hotel is the best hotel we had stayed in Vietnam; I didn't want to leave. This hotel has everything you need to make your stay in Da Nang comfortable and memorable. If I have a chance of coming back to Da Nang, I will stay here again. The room and ensuite bathroom are fantastic, the view is phenomenal, the hotel breakfast is wonderful, the staff is exceptional, and everything is better than what you have paid for.

It was quite hard to get in and out of the bath tub, because of the ledge, but we managed it just fine after the first night. This review was my second for this hotel, because we came back after we went to Hoi An and Hue. So when I chose this hotel for our stay in Da Nang; it was the best decision I've ever made for this Vietnam trip.

The hotel's strategic location added a great deal of convenience to our stay, making it easily accessible to various attractions and amenities. The staff members were exceptionally friendly, creating a warm and welcoming atmosphere. During our stay, we were pleased to find that the gym was equipped with everything we needed for a short stay, providing a well-rounded fitness experience. Upon request, the hotel went above and beyond by accommodating our preference for a room on the same floor, ensuring a seamless and comfortable experience. Their commitment to guest satisfaction was evident in every detail. The airport pick-up service, as well as the return arrangement, was punctual and well-organized. This attention to timing contributed significantly to the overall positive impression we had of the hotel's service. Altogether, our experience at the hotel was delightful, thanks to its convenient location, friendly staff, thoughtful accommodations, and efficient transportation services

The only flaw in our entire trip was their breakfast. While we appreciate getting to know the local breakfast, we felt like there could have been more asian breakfast option.

The hotel rooms were clean, well-equipped and comfortable.

There was construction work on one side of the hotel, expanding or renovating it, while we were there, which is understandable, considering that we stayed there in the off-season. However, the hotel staff could have paid attention to this fact and not to put us in rooms right next to the construction works. Waking up for the sound of impact drills in the room on the other side of the wall at 7 AM isn't what we were looking for.

My siblings and I went to Vietnam for 10 days and we had stayed at 4 different hotels in 4 different cities, so Florence Hotel is by far the best hotel in our experience staying in Vietnam. The staff is friendly and accommodating; they helped us arrange transportation according to our itinerary, for example we wanted to go to My Son Sanctuary on the way to Hoi An, and they arranged for a sedan and a driver for us, the driver waited for us while we were exploring My Son Sanctuary, after that he took us to our hotel in Hoi An. The cost was reasonable as well. The breakfast provided was good, with different mains everyday and standard Continental fare as well. It was a happy marriage of Vietnamese and Continental breakfast fare. I asked for a lovely view when I booked the room, and they didn't disappoint me; they gave a room with the view of Asia Park and the bridges. The view was fantastic, especially at night.

Everything was fantastic! The hotel is near Lotte Mart and Asia Park. It is new, clean and quiet. The facilities and services are wonderful. The ensuite bathroom and toilet are marvellous, with a high-tech bidet and seat warmer.

The room was simply amazing. The best of this trip in Vietnam. Really a gem in an upcoming area. The room decorations were so very nice!

The area is quite far away from the centre. There are so many warning signs in the room about what to do and what not to do that it ruins the beauty of the room. After we had moved all those in a drawer the room looked much much better. I requested decoration on arrival which was not done. I asked via chat for decorations on day two. The reception then called to the room where my girlfriend picked up. They then discussed the “surprise” decorations with her…