We were only there overnight. The hotel was easy to get to, was close to the beach and was within walking distance of the Dragon Bridge and the night (food) market. There were several nearby restaurants. The hotel staff was pleasant and helped us to get a taxi in the morning.

The breakfast did not start until 0630 and we had to leave at 0700 so we were a little rushed. In comparison to other hotels the breakfast buffet was very basic. There was absolutely nothing wrong with the food, but choices were limited. This may have been because we were there when it first opened

Our stay in Da Nang was truly an amazing experience. We visited as a couple on our honeymoon, and the hotel thoughtfully prepared a special welcome for us. The room was spacious, clean, and well-equipped with excellent facilities, including a beautiful city view and a large bathtub. The staff were exceptionally kind, friendly, and demonstrated outstanding hospitality. They remembered every detail about us, which we greatly appreciated. Big thanks for Mr.Bryan, Ms. Jammie and Ms. Ellie We will definitely recommend this hotel to our friends and look forward to returning in the near future.

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We stayed in the Suite with Balcony on level 15. Loved the bath tub and the balcony which had magnificent views of both city and ocean. The LCD lighting around the tv was a bonus adding extra ambience to the room. Breakfast buffet was good however variety was limited. It was enough though offering both basic Asian and continental selections including freshly cooked eggs. Great location, just a stone throw away from beach.

Due to the design of the bathroom and size of tub with no shower screen, water goes everywhere while showering. The blinds as a result of this has rusted and mould also visible on ceiling above the tub. One side of AC ventilation was also not working and hotel staff offered quickly to have technician out. The other vent together with fixed ceiling fan was enough to keep cool. These were small items and was not a big deal given the rest of the experience was so amazing.

The staff were phenomenal. From the moment I stepped foot into the hotel, I was made to feel welcomed and very much seen. I was very spoiled by Sun, Ellie and Jeannie who never failed to check in with me, ask me how things were or help me figure things out. They were also very accomodating. It also didn't hurt that the hotel had a clean spa downstairs. The best foot massage I had of the trip was done in house. The hotel was a massive bang for buck - it came with lots of bottled water, a delicious breakfast and decent wifi.

The hotel is not the newest, clearly many renovations were made but I think it looked newer in the photo. It was such a small thing though, as that was quickly eclipsed by comfortable furniture and incredible service.

Had a very pleasant stay at White Sand Hotel. The room was cozy, clean, and well-maintained. The location is excellent, just a 5-minute walk to My Khe Beach and within walking distance to the Cầu Rồng. A big shoutout to the staff — especially Cường, Nhanh, and Lệ, for their exceptional service. They went out of their way to assist us during our stay, from helping us plan a one-day trip to keeping us well informed throughout and even offered to take care of my bag, which had arrived a day earlier, so I didn’t have to worry about it. The other staff is nice and helpful as well including the staff at the breakfast buffet to our hotel driver - Dũng. Their support truly made our visit smoother and more memorable. Would happily recommend this place to others.

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The staff is AMAZINGING! Always eager to help and assist, warm and welcoming. The restaurant has various options of food items to choose from. The location is central, close to the beach, restaurants and shops. The rooms are great, clean, furnished tastefully (I extended my stay and stayed in two different rooms). I also visited the spa a few times, had wonderful experiences there as well. Shout out to Harry, Brian, Joyce, Sunny, Annie, and Ellie who had taken good care of me while I was there. Thank you!

The only issue I had was with WiFi connectivity which was unstable on my phone for most of my stay. When it was on, it was very weak.

The staff at the hotel were incredibly friendly and welcoming, which made my stay even more enjoyable. My room was spacious, well-maintained, and cleaned daily, with fresh towels provided every day. The breakfast selection was simple yet delicious, and it was included with the room. The breakfast lounge staff were always attentive, and the reception team went above and beyond to ensure I had everything I needed. They were more than happy to provide suggestions on things to do, places to visit, and great spots to eat nearby. During my trip to Sapa, I lost my glasses, and Bryan, the receptionist, was exceptionally helpful. He suggested where I could purchase a new pair and guided me to a store where I was able to get them in under an hour. He even offered to book a Grab for me, but since the location was close by, I preferred to walk. As a nice gesture, Bryan gave me some "thank you cookies," which I truly appreciated. When I checked out, Ellie and Annie, the two receptionists on duty, also offered their assistance by helping me book a taxi. The hotel is just 5-7 minutes from My Khe Beach, and there are plenty of restaurants in the area, making everything easily accessible. Overall, I had a fantastic experience and would definitely recommend this hotel to others. I will certainly stay here again during my next visit.

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"We had a fantastic stay at this hotel! The staff were incredibly friendly and helpful, the room was clean and comfortable, and the location was perfect—just a short walk from shops and restaurants. The complimentary breakfast was a nice bonus. I’d definitely stay here again! The hotel staff went above and beyond to make our stay comfortable especially "Ellie", "Cara" and "Jeanne" Everyone—from the front desk to housekeeping—was warm, professional, and always ready to help with a smile. Their exceptional service truly made the experience memorable."

I had a great time! The staff was very friendly and helpful. We arrived before check-in time, and the administrator, Bryam, saved our contact information to let us know if the room became available earlier. He also sent us recommendations for a laundry service upon our request, which we used and absolutely loved. The room was very beautiful—not just plain white walls and beds. I really liked the interior design. Breakfasts came with a city view, but it’s important to note that they are not continental. This isn’t a downside, just something that might matter to some guests. I highly recommend this place and will definitely come back!

The shower drain couldn’t handle the water pressure, and I ended up flooding the floor.

Friendly staff. Annie the receptionist made sure all my needs were covered. You get a discount on spa services for being a guest. The foot + leg massage was great and relaxing. The room was big and comfortable. Plus you can make yourself a hot or cold bath in the tub quickly. Breakfast had a good selection. Close to a wide selection of delicious seafood restaurants.

Gym equipment was minimal and can use a bit of an upgrade. Coffee ran out at breakfast, though I was there towards the end. Even though I was on the 25th floor, there was still a bit of noise from the street. Consider offering ear plugs.