It was great to have a two room place after some smaller hotel rooms! Having access to a washer dryer was brilliant too. We had room 801 which had a small terrace - however, it was too hot to sit out there. The air conditioning was effective and there was complimentary water in the fridge. The staff were so friendly and helpful - called us a taxi on the last day which was cheaper than Grab. They also looked after our luggage when we went off on our Ha Long Bay cruise. A little out of the central area - we tended to walk one way and get a Grab home. Would definitely recommend.

This is my 3rd stay here, because the staff provided excellent care throughout my stay and were incredibly friendly. The apartment was spacious, spotless, and the bed was exceptionally comfortable. The location offers a wide range of services, ensuring a hassle-free experience. Everything you need is readily available—including a washing machine—making it a perfect place for a worry-free stay

Check-in counter and small lobby is on the 2nd floor. You need to climb quite a few stairs from outside (if you have a large suitcase beware). Apartment is large with almost complete amenities. It also has a washing machine, microwave and a hotplate stove. Bedroom is also large, clean, work table with many plug points, comes with a TV (apart from the TV in the living room). Bathroom has a bath tub, shower(enclosed area).

Climb up the stairs to get to the reception

This is my second stay here, because the staff provided excellent care throughout my stay and were incredibly friendly. The apartment was spacious, spotless, and the bed was exceptionally comfortable. The location offers a wide range of services, ensuring a hassle-free experience. Everything you need is readily available—including a washing machine—making it a perfect place for a worry-free stay.

The water pressure in the shower need to be stronger

The staff provided excellent care throughout my stay and were incredibly friendly. The apartment was spacious, spotless, and the bed was exceptionally comfortable. The location offers a wide range of services, ensuring a hassle-free experience. Everything you need is readily available, including a washing machine, making it a perfect place for a worry-free stay. They also helped me renting a scooter.

Water pressure in the shower need to be stronger

This was a super comfortable stay and made us feel at home! We loved our stay here. Staff is so kind. The old man who takes the night shift is the sweetest angel ever. You will have everything you need in the rooms. They are well taken care of. The design is clever and makes the place feel bigger than it is.

The bed can be better! There were 2 pillows only and they weren't comfortable but that depends on which pillow cases they use. The small pillow case pushes the pillow up and then it can strain your neck while sleeping. One side of the bed was sinking in. That made me have back pain one night. Fortunately the bed was large enough so we slept on the better side.

Spacious, clean and great location - nice to be out of the busyness of the Old Quarter but close enough to walk to. Our host Le was so helpful and lovely - she helped us with anything we needed from booking tours to providing support when our credit card stopped working. We really appreciated the exceptional service.

The location was perfect for us. Not right in the middle of the Old Quarter but close enough to walk or grab a taxi if needed. There were many restaurants around and shops. The host Li, was so caring. She made sure we had everything done. The apartment was immaculate and the attention was great.

Nothing.

just outside of the old quarter, walking distance, quiet street great nearby restaurants flexible staff with great communication we stayed here three times on our trip Li was a great host accommodating all our needs - luggage kept on Sa Pa trip safely washing machine in most rooms

Wifi connectivity could be improved mosquitos in ground floor room - but all other rooms OK

Spacious apartment. Comfortable bed. Kitchen table. English tv channels.

Stairs to the street needs a railing. Staircase should be lit and free of debris as an alternate to using the elevator and in case of an emergency. Smell of cigarette smoke coming fro the ventilation system on occasion.