What a fabulous quaint hotel in a picturesque location with a stunning pool in front of a lake and beautiful gardens. Our room with a terrace overlooking the lake was spotlessly clean, comfortable, and, mostly importantly, quiet, giving us the best nights sleep in 3 weeks of travelling around Vietnam. The large wooden bath was a treat and much enjoyed after riding through a rain storm. The hotel itself is located a few miles outside of the busy town centre, meaning you can truly relax, and the option of a free shuttle golf buggy 3 times day (both in & out of town) is a extra bonus. Bikes are also available free of charge. The breakfast is delicious and plentiful, the best so far. But mostly all the staff are kind, helpful and always have a smile, especially the cleaning ladies. I would highly recommend this hotel. We hope to return again next year.

Not a complaint but a friendly observation. The tiles in the shower are quite slimmery went went. Perhaps a plastic non slim mat would be beneficial, especially for mature people. Also, a long mirror in the main room.

This place is so peaceful and enchanting. From the beautiful garden and pool, to the confortable and quiet rooms, to the wonderful staff always smiling and happy to help: everything was perfect. Some highlights : - Location is perfect: quiet, peaceful, and only 10min scooter or 20min bike from city center. - The hotel has a partnership with a spa in another hotel 1min away. Excellent massage, much better than some spa in Hoi An. Highly recommend. - The team was super helpful to arrange a late dinner for us when we arrived at 10.30pm after our flight. We just had to order in advance through WhatsApp, and the dinner was tasty! We will definitely come back when visiting Hoi An!

I would not recommend the cooking class booked through the hotel. Package was market visit + coconut boat + cooking class. Given the location and the atmosphere of the hotel, we thought it would be a small group and not be too touristic. It ended in a very short market visit (only scented 2 herbs and that’s it), 1h coconut boat (basically you just spend one hour in a boat surrounded by tourists without much to see… not worth it), and cooking class only 1.5 hours with 2 groups of 10 people each… If you are looking for a true local cooking class experience, try another one. Nothing to do with the hotel but we would not book a cooking class from them next time.

Everything is perfect here! From the moment you arrive until you leave everyone treats you very kindly! Our room was amazing, very big and confortable with direct access to the pool from our balcony. The breakfast was so delicious and fresh. They offer a free shutle to the city center and free bikes but you can also rent a scooter and book tours in the reception. We really want to thank Thôi for being so sweet and helpfull! It’s was really difficult for us to say goodbye to a place where we felt like home! I’m dreaming about the day we will come back ♥️

so lovely and peaceful with amazing cocktails and a GREAT restaurant. the staff was so kind and responsive, Thoi is the sweetest and helped facilitate a great vacation for me and my mother. the beds were the most comfortable and the pool area is also awesome. this was our favorite place that we stayed in on our trip to Vietnam.

everything was perfect!

Our room was huge and had everything we needed in it. The facilities at the property were very nice. Large pool and a small gym was available for use. The staff were really helpful for giving recommendations of things to do and places to eat. The breakfast was a small buffet and had dishes available to order. The room was very clean.

We really enjoyed are stay but just one or two things to note. The fridge in our room seemed to be broken and was making noises during the night which woke us up. It is located about a 10 minute drive from the centre and not many restaurants or cafes in the area.

The Hotel is located approx. 15-20 min from central Hoi An by bicycle and we really enjoyed the quiet surroundings and location. The property is well maintained and looks exactly like on the pictures. It is a very beautiful relaxing atmosphere and the room was spacious and very clean. The staff was extremely friendly and very helpful. Also the breakfast was the best we had on our trip with lots of different fruits, pastries etc. We took the bicycles (included) to Hoi An and the nearby beach and really enjoyed it! On our last evening we had dinner at the hotel and it was amazing! The food was great and sitting in the garden with view on the little lake was so relaxing!

“This is my second stay in Hoi An, and Zen remains my top choice. The fresh, cool atmosphere and lush greenery create a peaceful retreat. The serene overwater spa, along with the gym and yoga area, provide a perfect balance of relaxation and activity. The staff are friendly, and the diverse food options, including a buffet breakfast and a restaurant open until evening, are excellent. Although it’s 3-4 km from the ancient town, the convenient shuttle service makes exploring effortless. Highly recommended for anyone seeking tranquility and exceptional service.”

“This season in Hoi An brings both rain and sunshine, so it can get a bit humid at times, but it doesn’t affect me much as I might already be used to the climate.”

We stayed only one night in the panoramic view bedroom. The room was clean, the bed was comfortable and the bathroom beautiful and clean. The young woman at the reception is very sweet and helpful. I'm afraid to misspell her name. The hotel garden is beautiful.

The one thing we didn't like so much was the lack of privacy because our room was facing the pool but since we stayed only one night it was ok. And the Aircon straight on top of the bed flowing on our head s is really annoying. The fact you have to book the breakfast main dish the night before. The buffet is a bit scarce if you plan to stay longer than. 2-3 nights

This is a lovely little intimate boutique hotel. We arrived early and were checked in immediately. The staff are excellent, friendly, helpful and generally unobtrusive. The rooms were as advertised and quite delightful. It is surrounded by paddy fields and shrimp farms, we walked around the villages for miles and loved every second of it. The pool is great. The shuttle into town a real bonus. Free bikes are plentiful and they even have motor cycles for hire. We had a very relaxing stay here and would visit again in a heartbeat.

Nothing. It was a great stay.

I really loved my stay here! It was so peaceful with friendly people. They helped me with everything! I really recommend staying here if you’re looking for a quiet and beautiful place!!!