the Owners are truly extraordinary in every way. From the moment l pulled up on my motorbike fully packed to the time of my departure 3days later was incredible. I was greeted an the bottom of the stairs after a 5hr ride with such a friendly helpful man, it was such a nice experience. l had pre booked on booking.com so check in was so quick, simple and the wife gave me a free upgrade to the brand new room on the 9th floor. This room was amazing, fresh, new and had great views with the 3/4 floor to ceiling windows installed. this room was lovely to go to sleep in with the city lights and fantastic to wake up with. Your above nearly all of the other building here so there’s lots of privacy. great size bathroom and small balcony. it was the 2nd hotel with an inverter A/C - Heater which was simply amazing because it was cold. They have a laundry service and can literally help you with anything. excellent service, location and owners along with very convenient restaurants at your doorstep.

nothing

The facility is recently renovated and very clean. There is are a couple great restaurants near by and a mini market for supplies too. The location was quiet and the staff went above and beyond to make our stay comfortable!

A minor thing, The location is decent and we were quite happy but it is a but of a walk to the main waterfront area. Would still 100% recommend the Queen Hotel. Grabs are cheap.

The location was advertised as 250m from the train station, it was near the old train station which is now closed. We only stayed for several hours so we could walk to the overnight train fresh. Ended up having to leave early to make sure we arrived on time and take two cabs to the new train station. The advertisement and proximity to Ninh Binh Train station needs to be updated as it is misleading.

Very clean and very nice. Staff was excellent and very nice. They went above and beyond to make sure we had what we needed.

The beds weren’t the very comfortable.

Very Nice and convenient hôtel. Room was as described clean and people were nice. The quarter is with local people, which is better than tourists place The is a small super market close to it I recommend this hotel

If you open the window you could hear the train. But it was ok for me

Wonderful clean quiet modern room. Staff were really lovely friendly and helpful. They even stayed up when we arrived unexpectedly at 3.45 am!

The area of Ninh Binh is not great for western food or as a base for tourism. The main tourist area is Tam Coc with many more options for food and tourism. However if that is not important the hotel is great value and the hosts are wonderful.

We chose this place instead of Tam Coc since we arrived late at night by bus and wanted no additional transfer. Very nice and modern lobby, nice hotel staff and clean if somewhat old-fashioned rooms, but comfortable beds. Very quiet - and for VND 200k (a bit pricy to be honest) we could get a shower in the evening before catching the night train down south. Good location for the typical attractions, they rent out a scooter for VND 130k/day - and a very nice restaurant with massive portions next door.

It was great value for money. I was expecting a very below average room but was pleasantly surprised. Its not the most luxurious but its reasonable for the price. The staff showed us a map and gave us suggestions on where to go which was helpful.

Personal preference, but the beds were very hard. My partner and I woke up with sore necks and backs.

We only stayed few hours to get the train..place it was good for what we needed..just got an average rating for the fish tank..needs some greenery and bit less fish

Very comfy and clean hotel. Modern feel and look. Very well priced. Staff were very friendly and accommodating.

Wi-Fi was weak on the 8th floor over the 3 days I stayed. Other reviews say Wi-Fi was strong, so I assume this may have been a temporary problem or because of my floors high location.