Nice location on the beach. Room is big and the resort is Beautiful. Breakfast is good. There is a good beachfront restaurant called the Bistro and you can walk to the beach. Hotel gives you a free pick up from the airport and a shuttle service to various activities, but I never used it.

The pool area is amazing but the chlorine seemed to dye my shorts. There is not much to do around the hotel. The whole area outside the resort hotels seems overdeveloped or not open yet. Many places are empty and lack good restaurants or coffee choices. The grand world has more shops, restaurants, evening activities and a light show at 6pm and 9.30pm. The Radisson Blu has a good lunch and evening restaurant at reasonable prices.

Wonderful resort with beautiful design, big rooms and pool, close to the beach. You have everything you need here and plenty activities next to the resort (free bus to all of them). Staff was super friendly and nice, especially Mia who helped us check in, even if we didn't go to the correct building 😅. Good options for breakfast as well.

The prices in the spa are quite high and even if we received a complementary sauna and jacuzzi, we were not informed that the jacuzzi water is cold due to a malfunction.. so we couldn't enjoy it.

My recent stay at Vinpearl Resort & Spa Phu Quoc was nothing short of idyllic. From the moment I arrived, I was enveloped in an atmosphere of serene luxury and impeccable service. The resort's sprawling grounds are beautifully landscaped, creating a tranquil escape with lush greenery and meticulously maintained pathways leading to the stunning beachfront. The accommodations were equally impressive. My room was spacious, elegantly furnished, and boasted breathtaking views of the ocean. The attention to detail was evident, from the comfortable bedding to the well-appointed bathroom and the thoughtful amenities provided. Each day felt like waking up in a haven of relaxation. What truly set Vinpearl Resort & Spa apart was its exceptional hospitality. The staff were consistently warm, attentive, and always ready to assist with a genuine smile. Whether it was the seamless check-in process, the prompt and efficient room service, or the helpful recommendations from the concierge, every interaction was a pleasure. The resort also offers a fantastic array of facilities to enhance any stay. The swimming pool was a delight, perfect for a refreshing dip under the tropical sun. The private beach provided a tranquil setting for sunbathing and enjoying the crystal-clear waters of Phu Quoc. For those seeking rejuvenation, the spa offered a range of indulgent treatments in a serene environment. Dining at the resort was a culinary journey. The diverse restaurants catered to all tastes, with fresh seafood being a particular highlight. The quality of the food was consistently high, and the service was always attentive. An Unforgettable Evening: The Beach Bistro BBQ Party One of the highlights of my stay was the BBQ party at The Beach Bistro. This event was an absolute treat, perfectly blending a relaxed beachside ambiance with a vibrant and festive atmosphere. The setting itself was magical.

Hotel features a beautiful garden and a private, clean beach. However, sun loungers on the pier are often reserved with towels by guests early in the morning. The beach and sea are clean, making them suitable for both children and adults. Breakfast was very tasty and fresh, with a wide variety of food options that were regularly replenished—we never felt anything was missing. Room cleaning was satisfactory, although general cleanliness in the hotel, particularly vacuuming carpets, could be improved. We stayed in a Deluxe room with a stunning sea view, and the room was impressively spacious. The bathroom was well-stocked, offering not only shampoo, shower gel, and conditioner but also extras like toothpaste, a toothbrush, and other small amenities. The hotel provides complimentary transportation to and from the airport, as well as to a nearby town with restaurants and shops (just two stops away). The free shuttle runs every 30 minutes. Public spa reservations are available. Service in the spa and during breakfast was excellent, but the reception staff could have been more helpful. Overall, we enjoyed our stay at the hotel, but it does not quite meet the standard of a 5-star property.

- Room was outdated but super clean. The bed was comfy. The baby cot looks very cute. - The beach was just steps from the hotel reception, clean and safe. - Breakfast offered a wide variety of food and especially lots of vegetarian options. We especially loved the Vietnamese specialities (pho, banh mi, xoi, chao) and the Korean bibimbap. - Very friendly and helpful front office staff. They were attentive enough to offer us help even before we started asking. - The pool was huge

- There was no fresh cake at breakfast (only pastries such as croissant, Danish, etc.). We would have loved some cheesecake or brownies but there was none. - Two kitchen staff spoke not very nice words toward each other during breakfast time while I was standing right next to them. They could have been joking but it was impolite and unprofessional.

- Location is great. It locates near safari, VinWonders and Vin World which there are free shuttle bus to these places. - Beach front of the hotel is quite wide. - Swimming pool is super large. - Room is a bit old but it is maintained in good condition. - Bed and pillows are comfy. - Air condition is quite cold. - Check in and check out is quite fast. The facial scanning is very good. - Breakfast is 100/10 as there are varieties of food and the taste are very good. - Concierges are very helpful.

- We stay for 2 nights but the used glasses and plate from our first night have not been cleaned. - Wet bathrobes from our first night have not been replaced for our second day. - For breakfast, there should be some staff to assign the table. - The bar near the pool cannot be billed to the room as it must be paid by cash or with credit card which is not convenience for swimming with young children.

The location is near to Vins Safari, Vin Wonders and Grand World,there are shuttle bus every 30 minutes from hotel to above attractions, very convenient and save money. All staffs are very polite ,friendly and helpful,always with a smiling face,made our stay so happy and comfortable. They use the face recognition system to enter the restaurant for breakfast, made process fast and smooth, Breakfast was great,variety of choices ,got Vietnamese local and international food .

Need more electric plug to charge handphones in bedroom.

Our family enjoyed 3 amazing nights in a luxurious 3-bedroom villa with private pool, ocean views and private beach access. The villa was HUGE and very clean. Aside from the comfortable beds and amenities provided, what we really appreciated the most were the friendly, courteous and attentive attitude of all the staff. From the bellboy to reception staff, tuktuk driver to restaurant staff and everyone in between - they all made us feel very special and well looked after. I should also mention that my son fell sick on our last night there and the resort sent their resident nurse to care for him, they also provided complimentary congee and ginger tea and multiple phone calls to check how he was doing. We will never forget their genuine kindness. Also worth noting is the incredible buffet breakfast - so much choice in cuisine and so well organised. We also experienced the ‘amazing BBQ dinner’ with live music and incredible fire-dancing performance. It was a bit pricey but we felt it was worth it! We love this resort so much, we are already talking about when we can come back! 10/10!

Really great, clean beach and pool area. Bedrooms are comfortable and cleaned daily. Air con is to die for. Seafood bbq is great! The food is ok in the restaurant but we didn’t want to eat there every night. Free busses are fab. Breakfast is really good too!

Empty condom wrappers next to the bed - I pulled out the bedside table for cleaning staff to tidy up however they did not notice and I had to complain. (I’m heavily pregnant so would be wasted on us!) Staff explained to us they get their wages deducted if they do not smile at guests or do not act perfectly. This didn’t sit right with us. Need more access to water as no mini mart.

The resort is beautiful and by the beach with a complimentary bus runnng every 15mins to and from VinWonder which was fantastic. The pool was huge with a childrens section. The restaurants served delicious food from sushi to vietnamese food, to oysters to western food. There was something for everyone. Next time however, I will choose to stay at a different hotel as I felt it was too expensive for the type of room.

The room was carpeted and not clean with lots of stains. There was hair on the carpet and on the bathroom floor. For the price we paid for the room, I would expect them to clean the carpet every 3 months, and run a proper vacuum on the floor especially in the corners of the room where it was evident that they were not vacuumed in years from the quantity of dirt and dust.