1. Good location, close to all the attractions 2. The room and bathroom were huge

1. No in-house restaurant (I checked in late and there was no room service) 2. No proper drop-off/pick-up place (my Didi driver had to stop haphazardly after the traffic light) 3. My bathroom had leak stains on the ceiling (above the shower), some permanent dirt in the bathtub and general repairs done without touch ups

The location was great! Buenos Aires can be a bit dangerous in some parts. This hotel is in a very safe area of Buenos Aires, especially for a woman travelling alone. On top of that, the location is excellent. You can walk from here to the centre of Bs As if you want to. Uber is also very cheap in Argentina and the safer choice - if you do not know your way around plus do not have any Spanish.

The location was great. People en the reception were very friendly and helpful.

The room has huge and the bed confortable, but the pillows were hard as rocks. Water temperature was hard to regulate in the bath tub. It did not have any food service besides breakfast.

Loved the location (walking distance to Madero Port and San Telmo area and market), the bed was a king size bed and was super comfortable. The front desk staff was very friendly. Breakfast was good, could be better.

The bathroom is very uncomfortable (the layout) and the tub leaked hot water when you shower, burned my feet twice.

Quiet rooms. Comfortable. Pleasant staff. Good breakfast. Convenient to city buses and Puerto Madero itself.

No view of the Puerto Madero skyline. It must just be a few rooms at the top floor that have the view.

After we experience booking an hotel that ended up to be atrocious, very dirty and staff not friendly at all. We left after seeing the place and managed to book Believe Madero Hotel. The Hotel staff was wonderful, very attentive to details and could not do enough for us. The room was immaculate and the breakfast had a great variety. We can’t recommend this hotel enough

Cleanliness and very helpful and attentive staff

The staff was excellent, location is excellent. We arrived very early, and although a room was not ready immediately the staff made sure that we were able to check in as early as possible. The hotel is very clean.

There weren't any real negatives. I can only say the rooms are a little small.

The location of this is property was ideal. You could head in any direction and see many of the sights of Buenos Aires.

The property needs a bit of a tune up. It is beginning to show it’s wear and tear because it is a busy hotel.

The receptionist was fantastic, she very kindly gave us a free breakfast voucher. The room was lovely and bright and the bed was comfortable.

The walls are paper thin and we heard guests coming in at all hours of the night and could clearly hear guests in their rooms.

We had a view from our window of the street and could open it at night. The location is central and easy to walk everywhere. The staff is smart and efficient.

I never complained but the pillow was like a rock.