The staff is not normal, happy ,smiling , I really asked the stuff of they getting paid to laugh!! Already when we came in to the hotel , the reception guy his name is kliti make our stay already, he was joking with us , gave us a key for 3 rooms to choose , where you see this things ? Never in hotel I get to choose the room !! He asked if we smoking , we said yes and he say oke I will give you room with balcony!! I was in shock really , I travel alot never in my life I got treated like this , even if you asking for balcony, straight they say is more money . We come to the room , the room is beautiful, clean and unbelievable the curtain make compleet dark , is small thing but I am sure that all of you asked your self why the curtains are always so thin and let so much light getting into the room !! I sleep with complete dark , and I have sleep problems. Then we coming in the morning to the breakfast and as we coming in the women her name is Blerinda With a big smile all the time but all the time like she won the lotto , so sweet but so sweet that in the end I gave her a hug and told her that she so beautiful and is amazing she all the time have big smile on her face !! Apart then, this is the location !! Location !! I don't think I could be closer to this to the center !! Really , the hotel is in the center next to the park next to the market next to all the good things you want to see . Thank you very much for making our time so beautiful !! We will never forget it and for sure we will back !!

That we left

The location is right in the heart of Tirana close to all the main attractions but still manages to feel quiet as it is on a small side street. The staff where bilingual and spoke good English, they're very helpful, cheerful and a wealth of knowledge on Tirana. The room had a coffee maker with is a great touch to be able to have a proper coffee. The room also had a mini bar, safe, air conditioning and a iron. The number of outlets was adequate for a couple to charge their devices. The breakfast had a great selection of options to cater for most dietary needs but the best part for me was the selection of cakes and sweet pastries.

The hotel has a good location close to the main attractions of Tirana. The staff are nice, the room is clean and the breakfast is correct..

If you come on foot, it’s a little bit complicated to find the hotel the first time. I forgot my charger in the room but unfortunately it was no longer there when I came back to get it.

The hotel is centrally located, room are big and bed comfortable. Breakfast was very good, fresh juice and a variety of food for different types of breakfast. The staff is very polite and helpful. We enjoyed a lot our stay.

Everything was good

Excellent location in the City Centre. Extremely helpful and courteous staff, always smiling and determined to make our stay as pleasant as possible - breakfast cook, receptionists and cleaning lady were all superb. We arrived at around 09.00 and were allowed to move in to the room immediately and we were offered and accepted a complimentary breakfast. We were also allowed to check out 30 minutes late. I've travelled a lot in my time and this was probably the best for service.

My only slight criticism is that the breakfast eggs were inevitably barely warm enough to eat. Please get a better chafing system

The location is very good and the kindness of some workers

After my checkin, I confused room number and inside orher room (empty). After some minutes they realized and came. The lady of the afternoon shift was "inaccurate" explaining why my key room opened other room. She didn't have any explanation and just invented something inappropriate instead to say " sorry, we will check and fix". Acussed me to go inside other room (empty and also ready for a new guest). Older people cannot see very well small numbers on the paper and deserve better explanation rather than stupid excuses. So, security was my big concern...

The location of the hotel is very convenient, being close to the city center and the main tourist attractions. The staff was very friendly, especially the lady who took care of breakfast, who greeted us with a warm smile every morning. We were pleasantly surprised when they upgraded one of our rooms for free, which was a nice touch. Every day, we were provided with a complimentary bottle of water in each room. The hotel also offered free slippers and all the necessary bathroom amenities. A big plus for me was the presence of a bidet, which is always a welcome feature.

Although the hotel is centrally located, it’s situated on a secondary street that is not very attractive, lacks a sidewalk, and is not particularly pleasant to look at. The cleanliness was not flawless, as some towels had visible holes. The hotel didn’t quite meet the 5-star standards that one might expect in Europe. The breakfast was somewhat limited and didn’t offer much variety, especially when it came to the sweet options. The hotel itself was a bit noisy, particularly in the morning when sounds from the hallway could be heard, as the corridor door wasn’t very soundproof. Also, it would be nice if they opened up the restaurant again.

We had a fantastic stay at this hotel! It was excellent value for money, offering everything we needed for a comfortable visit. The location was ideal for exploring local attractions, making it a great choice for sightseeing. The hotel itself was very clean and tidy, which made our stay even more enjoyable. The staff were incredibly helpful, especially the reception team, who couldn’t do enough for us. They went above and beyond to ensure we had a pleasant stay. We would definitely stay here again and highly recommend it to anyone looking for a well-priced, welcoming hotel in a great location!

View from the room.

The staff went over and above to make our stay a pleasant one. The rooms were spacious and very clean and the bed was extremely comfortable. We were traveling with our toddler - and the room was already set up with a nice cot ready for him. We also appreciated that there was parking, even though the hotel was centrally located. Excellent experience!

The main entrance is a little hard to find as it’s on a back street, but the property itself is lovely. The restaurant was under reconstruction so there was no dinner service, but there are plenty of restaurants nearby so it wasn’t an issue for us.

Everything was really great. The staff was polite, the room cleaning service was amazing. Location is perfect and the hotel room is pretty big. Lot of things to watch on TV and in walking distance of pretty much everything.

The wifi in our room was very bad which was unfortunate. There could also be a little more variation with breakfast since they offer very little options. There was some noise from other guests (with kids) which we could hear. A bit more sound proofing would be nice.