Very helpful and friendly staff, excellent facilities around the pool and fitness center. A lot of space and activities for kids. Espresso and cappuccino at the bar are far beyond all expectations. Good food at the restaurant. Spacious cottage with a terrace and a garden, not what you call spotless, but reasonably clean. Very quiet area. Wifi is available everywhere, the connection is very fast. All in all, our stay was absolutely a pleasure. We will definitely come again.

The hotel is located at the city boundary and is only reachable by a taxi. Sometimes you have to wait for a long time till some taxi driver accepts your order, if you want to go to the downtown. Going back from the city to the hotel is never a problem. The bathroom in our cottage needs some renovation. Not that it's in a very bad condition, but there is some room for improvement.

Spacious apartment with all the facilities that you could wish for. Great value.

The environment is undergoing some renovation and is, in places, a little tired. However the property was clean, everything worked and the staff were attentive and helpful. We would definitely stay again.

Great value for money, large apartment, great for family stays (i.e. on the way to the airport). Health and spa facilities on premise. Friendly and helpful staff!

We were there during the off season and the outside facilities were open but in maintenance. Some things were closed like restaurants and Cafe. Probably better in the summer!

From the apartment there are views of Mount Ararat which made it special. The pool outdoor area is wonderful. The swimmingpool is big and clean and the area has nice private bungalows. It was the main reason for booking the apartment. The apartment self is spacious and clean. The hotel has also many other indoor sportfacilities like another big indoor swimmingpool, table tennis and group lessons yoga. The 2 bedroom apartment is really nice, the beds are good. The kitchen could have more utensils but when asked, extra utensils were bought. The service of Arshak was exeptional. He helped us with various things during our stay. Thank you so much.

Great quiet area. Amazing outdoor pool and areas to walk around the hotel. Lots of flowers and grapevines. Friendly staff, very helpful receptionists.

Location is great for being quiet and not far from center, but no stores close by, so bring food, water, snacks, etc perhaps prior to arriving if you need. They do have restaurant and cafe.

I am very glad that for my second stop in Yerevan, I choose the same hotel, The managers are helpful Karen and Arshak they do everything for your comfort, and all staff are friendly and helpful. One day is not enough for that Resort. So next time I will come with my family or with friends. It's always great when the staff is friendly and accommodating, as it enhances the overall experience. I am sure that if I will be here in Armenia in Yerevan which is a very safe city I will come back to the same Resort because even in my country I didn't get that kind of service as here. I will put the picture below.

The Manager met us at our villa to check us in. The Villa was spacious and adequate for a couple of traveler.

The people at reception were basically useless. After much effort they managed to tell us which villa was ours…when we got there the manager was waiting and everything went very smoothly from there.

We spent 2 weeks in Armenia and we stayed at the Cross Resort for the last 2 days of our trip. We wanted to escape the city and relax before a long trip back to Australia. This hotel definitely allowed us to do so. Above anything else, we loved the hotel staff: welcoming, thoughtful and extremely accommodating. Our toddler had the best time playing at the hotel playground and by the children’s pools; the hotel staff was absolutely adorable with all the kids which made our stay very enjoyable. We loved the evening meals in the garden by the pools, the luscious alleyways and blooming rose bushes all around the pool area. The atmosphere of the whole place was relaxed and chill, exactly what we were looking for. And do talk to the hotel manager who is extremely nice and is a great company; it should help you understand and hopefully appreciate the place as you learn about the backstory.

The whole complex is still under development and a bit run down in some parts. Be sure to double check the room you book as some are recently renovated and are in excellent condition while others are older (still very clean and spacious). Be prepared for some contrasts: cozy lounge bar and very nice swimming pools vs some undeveloped patches of land with dry soil. We still loved our stay and will be back to follow the improvements if we come again to Armenia.

The indoor and outdoor pools were clean, and the apartment was spacious. The play area for children was very good. The staff were very kind and helpful. We were two families with children and loved the stay in cross resort.

Some parts of the yard were not organized, and the sournding of the apartments and appartmants' faces can be renovated as more luxury resorts.

Very beautiful and comfortable. Clean pools, great food. Staff was very helpful. Food was a little expensive compared to normal cafes but it is a hotel after all.

The only thing that didn’t make sense to me personally that you have to wear uniform and sneakers to be able to play ping pong )) Otherwise great place