The cleaning staff. The size of room. The gentle gentleman who assisted and answered any questions we had. He was very nice to kids.... it's school holidays, we wanted to have fun.. thanks to almost all...

14-year-olds, just about 15. Stay and pay as adults. BUT , although the balcony above pool (where i was situated at the time), sign at pool states under ,10yrs old must be supervised both very competent swimmer's, I was spoken to about my lack of supervision. The girls, on one occasion, tried to explain i was upstairs with a 2-year-old changing her. This was not acceptable, and the children were told they would not be able to continue to swim. Temperature over 27 in South West Sydney at the time This lady became known as the Cranky Lady !

I loved the aesthetic. You can see the place is well looked after, and although the architecture and styling are dated, it shows off the character of the property. The ice machines and vending machines were a nice touch, and the pool was clean and inviting. I'm definitely looking forward to our next stay. The staff were very friendly and accommodating and parking was easy and visible from our room, which was great for unpacking and packing the car.

The entrance is next to a very damaged large building, so first glance, it looks a bit unsafe and uninviting when entering. Once past that, everything was lovely.

My mother and I had a wonderful stay at the Hermitage Motel over the weekend. The rooms were clean, comfortable, and came equipped with coffee and tea, which was a nice touch. The staff were incredibly friendly and made us feel welcome from the moment we arrived. The motel's restaurant offered gourmet meals, and we loved the flexibility of dining in the restaurant or ordering room service. I also took advantage of the gym and thoroughly enjoyed the beautiful pool, which was a highlight of my stay. For added convenience, there’s an ice machine, filtered water, and a vending machine, perfect for when you get hungry at any time. Overall, our stay was delightful, and I would definitely stay here again!

The Hotel is so beautiful and cosy. Room had everything we needed, Staff just perfect in everyway, We requested a microwave for our room, extra towels and an extra TV, which the wonderful staff happily supplied, so friendly and accommodating. I will definitely stay again. The pool LOOKS so awesome, shame its winter. The heater in the room was fantastic and from a gaming family who took her gaming boys, who of course took their xboxes, WIFI was the best I've ever had in a Hotel, faster than home, boys were jealous and want me to find their provider lol. Told no wifi limit and enjoy, which they did.

Wasn't that I didn't like it, just I was unaware the restaurant is only open Wednesday to Sunday, sadly didn't get to try it out, but it looked amazing.

Lovely place, super comfy bed, great shower, well equipped bathroom (big shower with great water pressure, skylight, shower gel, shampoo, conditioner, body lotion, tissues, etc), large room, plenty of parking. The room actually looked exactly like the photos too. There's also an on-site restaurant from which you can order room service, though I didn't try it.

The pillows. They smelt bad (old/musty) - to the point my hair reeked of them the next morning! The carpets in the hallways could do with a steam clean too - looks like water stains around the edges.

Everything was great 👍 the staff were very friendly and helpful and easy to get along with Our family room was clean and tidy with comfortable beds and amenities Awesome amount of parking Good location and quiet very relaxing No complaints about anything we enjoyed our time there and will be back in future Thank you to all the staff at the Hermitage we had a great holiday

Nice size room (and bathroom). I didnt feel cramped at all. Some things clearly showing its age ( hall carpet ) but it was all clean and comfy. AC worked OK and a great solid luggage shelf near the door was convenient to put the bag on. Nice (though expensive) restaurant (Room service menu cheaper - tho Lasagne is spelt wrong on the online menu ! ) - Comfy bed. Good location, Close to railway station and a number of chain restaurants. Vending machine in hall that takes cards too. Id stay here again

Restaurant service was excellent until they got busy so gave up on the idea of dessert. Some things are showing their age BUT I would happily stay here again.

We loved the size of the room and the general decor. Plenty of lights and switches; a lovely sofa to sit on. We also loved the size of the bathroom and the dual basins. Also the entrance to the rooms - the red carpet along the spacious corridors is a really nice touch. It displays a certain elegance.

Could have had a bit more crockery and cutlery.

Room and bathroom were large and clean with a balcony looking over the swimming pool. The bed was very comfortable. There is tea, coffee (coffee wasn't great) and biscuits in the room. Also a fridge with real milk not uht. There is a laundry room with 2 washing machines and 2 dryers which was very handy. Also, a snack machine and a water cooler. The cleaning staff were very helpful and friendly. Overall a very pleasant stay.

The only thing was that they do not have breakfast facilities which I found odd considering there is a restaurant which is open in the evening. We Found a lovely café just near the motel called Araden Cafe. The couple who own it are so lovely and friendly and the breakfast was great. I think the desk staff at the motel should recommend this café to their customers on arrival because it is so convenient.

Room size was very generous, particularly since we were supposedly staying in a ‘bed sitter’. Our bathroom was huge, with the HWS providing plenty of hot water at a good pressure. Apparently all of the mattresses had been replaced recently, which explains why we had such a good night’s sleep. The motel’s location is within reasonable walking distance of a number of well-known food outlets, thus negating the need to drive anywhere for dinner or breakfast.

Nil