The receptionist when I arrived was very welcoming & warm. She was absolutely lovely & put a smile on my face after a long day. The cleaners were absol lovely too! I kept the do not disturb sign on our door as we were doing our washing & just washed the towels we used instead of getting new ones but she caught us leaving one day & said we should just let her replace the towels since we're on holiday. Got back to not just fresh towels but she cleaned up after us, out the dishes in the dishwasher & made our beds. Absolutely loved our experience there.

A scrub brush or sponge for the dishes as we cooked while there & perhaps bigger bins. But not highly important 🤷‍♀️

3-bedroom apartment with decent size kitchen very spacious perfect for big families Comfortable beds and apartment very clean and tidy. Very quiet had no issues with noise Amazing staff! Everyone was friendly and welcoming especially staff from reception when greeted for an early and quick check-in so we could settle in and the kitchen staff preparing breakfast were so attentive and made us feel at home. I recommend the buffet breakfast food was great! Perfect location very close to food outlets walking distance literally right across the street. Shopping malls close by 5mins drive and public transport walking distance. Very close to main highways easy to get around.

No faults had no issues whatsoever!

The bed was comfortable and the room spacious. The kitchenette most adequate. The bathroom was clean, adequate number of towels and toiletries provided.

On arrival the room smelt strongly of dogs. It was a dedicated 'pet' room but that shouldn't mean that the room is left unbearably smelly. Fortunately the very kind receptionist worked her magic and restored the room to a reasonable state of odour. I do wonder why a 'pet' room is carpeted- why not a floor covering that doesn't absorb the doggy odours?

Enjoyed a 1 BR apartment stopping over while travelling on a long trip. Bed was very comfortable, rooms clean. Kitchen more than adequate with large fridge etc. Bathroom good size and extremely clean. Would stay again to break up the trip travelling through Sydney.

We didn't know the hotel allowed pets and the lounge itself smelt like dogs. We would ask for a pet-free room next time. We choose not to travel with pets so I think this should be an option to choose when booking online.

The rooms were massive and really well serviced. We were two travelling friends, for a wedding, and were put in an adjoining room configuration. It was such high standard and a real surprise. Also, and this is the best part, the staff were SO friendly and accommodating. We were surprised by how fantastic is all was.. and the location is pretty good. You're surrounded by food and a short drive to shops/train station. The main road got a bit loud with 'hoons' at night, but honestly it wasn't that big of a deal. Parking is also great - super easy and safe.

There's nothing that we didn't like. We didn't use any of the facilities other than a balcony, and didn't eat there, so can't speak to that.

The room was very clean. The staff were just excellent very friendly and helpful, from our arrival until we left and including the greeting from the lovely cleaning lady, who was extremely sweet. The breakfast was just amazing for the price, and the breakfast lady was just so lovely, very helpful and friendly. We had all we needed. I loved the location with all the take away food in walking distance.

That we had to pay for parking

Everything, from the moment we arrived. A very friendly and professional check-in, staff were so lovely. The room was very clean, spacious, and presented beautifully. Great secure parking and, best of all, a dog friendly accommodation. Will definitely stay again and would highly recommend it.

Comfortable and clean. Would definitely stay again. Great location, close walking distance for food places. Staff were very helpful, especially receptionist that worked Easter Sunday, so warm and welcoming, island lady (sorry didn't grab her name).

Oven looked as if it had not been cleaned from last guests.

Location - we were there for a funeral and services were held in Campbelltown. We were on the 4th floor so had great views. Room - 3 bedrooms so everyone got a room each. Breakfast included - we didn't have time to eat as our funeral service was early but staff allowed us to takeaway some muffins and fruit. The lovely lady serving in the kitchen was very helpful and kind.

We parked near the entrance to the lifts. Understandably renovations are going on but there were a few too many lying around, bit of an eye sore.

Room was really big and loved the separate bedroom.

My only issue was that there was no grass or direct access to grass on Level 1 where the dog friendly rooms are located. I had to carry my elderly dog down the car ramp and outside. Its ok but I just didn't feel comfortable letting him go around people's parked cars! Also our first stay our room was supposed to have direct access to the carpark but it didn't, however that was rectified on our return journey. Room 105A was perfect.