Staff were awesome, the grounds were exceptional. The location is perfect. The unit had everything we needed.

The person staying in the unit below ours was a heavy smoker. He lit up cigarette after cigarette. It meant we had to close the doors and use the air con at night which was a shame as we love listening to the surf. We sat down to a lovely seafood lunch one day and the cigarette smoke spoilt it. We worked out if we stuck a shoe in the main door the breeze helped dissipate the smoke a little. On the upside every time he lit up we went out for a walk.

I loved our room location. We were in a 1 bedroom apartment with a huge balcony with a gate to the pool. Location was amazing as we have a 4 month old and didn't have to pack everything up to go for a swim. The pools were warm enough for her which was surprisingly great! Location was good and pizza was 12/10 .

The noise from our upstairs neighbour thumping around all night was ridiculous. Not sure how good the sound proofing is in that apartment. Reception don't communicate with booking.com who told us we could have a cot free of charge. Hotel charged us $10 a night. The couch was covered in stains. We decided to put a sheet on it.

Reception staff were lovely. Check in and out easy. Room was clean. Lovely environment around the room. Good parking. Good security. Kitchen great for own food preparation.

Paid $150 extra for swim up room but pool is not heated so can't use it. Drains in bathrooms made rooms smell like sewage. Single beds extremely uncomfortable. Had to pay $3 per towel for extra pool/spa towels. Most surrounding restaurants are Asian based, only non aisian (pizza) from close store was terrible. Had to drive a distance or uber for decent food.

BreakFree Alexandra Headland is a fabulous resort for a family holiday. The pools are amazing and the waterslides were a big hit with the children. The grounds are well looked after. The location is directly across the road from the beach and surf club. Our 2 bedroom apartment was lovely and very comfortable. It was modern, well furnished, well appointed, and very clean. All of the staff are very friendly and helpful.

Being in an apartment at the front of the resort we experienced a lot of traffic noise and the street lights lit up the bedroom at night. I would suggest having blockout curtains/blinds to alleviate this problem.

Location was awesome and it had all the facilities required, including the gym which was really enjoyed. Having a washing machine and dryer in our room was also fantastic. Lovely setting with the pool throughout. Having a TV to watch from bed was definitely a plus, and table and chairs available both inside and out on the deck. Most of all, the value for money that this was affordable and ticked all the boxes we required. Will definitely recommend!

The bed was uncomfortable with being 2 single beds pushed together, a rut in the middle causing a sore hip and back. And the hot water in the shower ran out quickly. Also, the spa was not very warm. The wifi not being easy to connect to and kept having to reconnect was not ideal.

location was excellent, directly opposite the beach and a 15min walk to Mooloolaba. Pool was great. plenty of onsite parking also. fully gated with key access to the whole property made it feel very secure. Apartment was dated but comfortable size and great balcony overlooking the pool. Being an apartment, it had great kitchen facilities.

bed wasn't overly comfortable, could feel the springs in the mattress and was a little cold with only a sheet. Extra bedding/blankets in the wardrobe had a few stains on them so instead I opted to sleep with the heating on low which was totally fine. (pillow cases and bed sheet were clean)

Pools and location near beach

Room and bathroom need some maintenance. Rubbish all over the place outside in complex

The location was fantastic straight across from the beach ⛱️ the pool is large enough to have your own quiet swim after a day at the beach. The staff were polite on arrival.

The cleaning of the rooms was very poor. The air conditioning needs cleaning as the duct vents were black and also on the roof from the dust from aircons over time, which gave a smell when running them. Bandaids in the sliding door tracks to the verandah and food under the couch. Ocean view as advertised when booking But definitely not the view when we arrived. View blocked by reception building.

Fantastic location! Right across from the beach and close to plenty of restaurants, cafes, and shops. The pool was also fabulous - kids had a great time in the heated pool and adults had a great time in the spa. Also staff were amazing - we decided to extend our stay at the last minute by one night and Sonia arranged it for us such that we didn't have to move to a different room. She was so helpful and accommodating. Can't wait to come back next year!

The bathrooms are a bit dated, but nothing too grievous.

The staff were all lovely and friendly and very helpful. Jessica or Jess in particular (I think was her name.) she was fabulous so helpful, friendly and chatty could not do enough and was great if I needed anything. The room was very well appointed had everything I needed. The pools were amazing and literally metres from my room. Proximity to the beach and the surf club is fabulous. Bus stops right out the front; close connections to everywhere. Great walking paths.

The fridge in my room had an overwhelming seafood smell, I let reception know and they were sending a cleaner to see if they could fix it. Unfortunately the smell was still there so perhaps a box of odour absorber might be a good idea. The bed was a little hard, could use a mattress topper but that is also a personal choice.