Accessible room close to front reception/lift. Good undercover free parking. Good secure carpark. Free light breakfast of cereal, fruit and uht milk available in front foyer. Nice family common room for anyone to use with dining facilities, kitchen, larger TV and separate lounge and toy area. Two vending machines with drinks, snacks and some meals available. Easy drive to Chermside Westfield and Brisbane Entertainment Centre. Basic kitchen facilities in each apartment. Hard wood polished floors were very nice. Enclosed patio. Helpful staff. Easy after hours check in.

The accessible bathroom had a very slippery floor and poor drainage from the shower to the drain in the floor. Poor lighting in the bathroom. Only two towels provided but staff were happy to provide more. We had twin beds which were old and not very comfortable. Springs popping when you roll over is not conducive to sound sleep. Time to upgrade the mattresses.

I liked and appreciated: 1. That the room had two single beds with their own little side tables and lamps and a big window for nice natural lighting. 2. That the space was well thought out, clean, spacious and practical with the kitchenette on one side and beds on the other. I felt that the TV's placement was a bit awkward but I understand why it makes sense. The owners solved this by putting in an extendable arm on the TV. 3. That the kitchenette was very clean and well designed with a full fridge, a microwave, electrical cook top with 2 elements, an oven, a microwave and an electric jug. 3. That there was ample storage in the wardrobe and a place to put sit and place your suitcase. 4. The lighting in the room was nicee and cozy. 5. I like that safety was very important to the owners. There is a main switch controlling the swith for both the stove and the electfical outlet. That was very smart. 6. That there was a lot of signage about instructions on how to use the kitchen and shower room. That was very smart. 7. That there was sufficient cutlery, plates and cups and some nice tea and coffee satchets. 8. That all the cutlery was clean. 9. That the toilet/shower is disability friendly with a foldable shower seat, hand rails and great water pressure. 10. The staff were very professional and checked and were helpful.

I did not like: 1. The lighting in the bathroom was not very good with the light placement casting a shadow on the mirror; 2. That you there was one switch for both the light and the suction fan - I felt that you should separate the switches; 3. The flooding in the shower room was a bit concerning. I would like to suggest the owners consider encasing the shower room with glass panels.

Unite was very clean staff very friendly and helpful

Heater did not work as well as it should. I didn't like the breakfast was only pre packed fruit and cereal. There should have been bread for toasting or rasin bread. Also, I did not like the long life milk was not pleasant. Only two biscuits (one packet) of biscuits between 2 people also, coffee was in short supply. But must say was given more when asked. Reported a leaking down pipe that dripped all night.

Deb at reception was absolutely wonderful. We were there for an emergency medical visit to hospital and she was very calm reassuring and helpful in arranging my room and then helping us both after discharge while waiting for our flights. I had a studio room with king size bed and kitchenette so I could watch tv in bed. I loved the fully equipped guest lounge where we were able to wait after checkout and discharge. Also loved the proximity to the hospital and the go brekky.

Having to turn noisy exhaust fan on to use kettle or have a kitchen bench light on (safety feature)

Fantastic access to hospital and felt safe when my husband had to stay longer in hospital

Difficult when not knowing how long to stay but even advised day before had to change rooms twice - maybe some consideration of not paying higher price for other room when it was empty which meant I could have stayed in first room and other person could have been given better room for same price to save me shifting but understand if other room was actually booked and person was in there

The lounge area was brilliant and the staff were lovely parking was easy

The bed was uncomfortable & the rooms were kinda clean, floors were shocking, white socks went black within minutes & hair and dust on the floors. Everything else was good but the drains and toilet stank so bad. The first thing that hit me was urine smell when I walked in. Such a shame because the staff and lounge area was wonderful

Nice and close to everything, rooms contained everything necessary and were well set out. Easy checkin and checkout and free car parking. Nice costly little unit with a balcony and grab and go breakfast

The shower wasn’t very good and wasn’t clean as hair on the walls and hardly any tissues which should have been topped up. The sofa bed was hard to push back in as the sides had been taped up so had to leave it half out as couldn’t collapse

Best location to visit relatives in near by hospitals. About 5 minute walk to Prince Charles Hospital. Apartments clean and modern. Twenty minute walk to Chermside shopping centre which has an excellent food court. Staff very courteous and helpful.

Did not like push bar soap foam dispensers. Suggest bring own shampoo and soap.

I loved the location in proximity to Prince Charles Hospital. A short walk up a hill to see my husband, an in-patient. Plenty of space in the undercover carpark. Although the room cost $855 (& that was with a $13.93 credit) for one person for four nights through booking.com, I felt was expensive even though I saved on daily hospital car park fees by walking to the hospital. There was no laundry facilities in the room, although there was a guest laundry (coin operated) available. Breakfast (packaged cereal, fruit and milk) was available for collection from 7 am from reception. Aldi and eateries for an evening meal were within walking distance if you didn't want to get your car out. The bed was comfortable, room clean and was relatively quiet.

I wasn't happy that the room was not serviced each day, especially given the cost per night for one person.

Location was quite handy to a few places e.g. bowling club and coffee shop. Did not partake in the breakfast offered. The room was adequate in size, a most comfy bed and pillows and a good sized bathroom. The patio area is a bonus although did not use it due to weather.

The shower nozzle is awful - small, needle like spray and feels like one doesn’t actually get wet. Would certainly recommend a more modern, rain shower size head for the shower with a soft water spray.