I liked and appreciated: 1. That the room had two single beds with their own little side tables and lamps and a big window for nice natural lighting. 2. That the space was well thought out, clean, spacious and practical with the kitchenette on one side and beds on the other. I felt that the TV's placement was a bit awkward but I understand why it makes sense. The owners solved this by putting in an extendable arm on the TV. 3. That the kitchenette was very clean and well designed with a full fridge, a microwave, electrical cook top with 2 elements, an oven, a microwave and an electric jug. 3. That there was ample storage in the wardrobe and a place to put sit and place your suitcase. 4. The lighting in the room was nicee and cozy. 5. I like that safety was very important to the owners. There is a main switch controlling the swith for both the stove and the electfical outlet. That was very smart. 6. That there was a lot of signage about instructions on how to use the kitchen and shower room. That was very smart. 7. That there was sufficient cutlery, plates and cups and some nice tea and coffee satchets. 8. That all the cutlery was clean. 9. That the toilet/shower is disability friendly with a foldable shower seat, hand rails and great water pressure. 10. The staff were very professional and checked and were helpful.

I did not like: 1. The lighting in the bathroom was not very good with the light placement casting a shadow on the mirror; 2. That you there was one switch for both the light and the suction fan - I felt that you should separate the switches; 3. The flooding in the shower room was a bit concerning. I would like to suggest the owners consider encasing the shower room with glass panels.

Deb at reception was absolutely wonderful. We were there for an emergency medical visit to hospital and she was very calm reassuring and helpful in arranging my room and then helping us both after discharge while waiting for our flights. I had a studio room with king size bed and kitchenette so I could watch tv in bed. I loved the fully equipped guest lounge where we were able to wait after checkout and discharge. Also loved the proximity to the hospital and the go brekky.

Having to turn noisy exhaust fan on to use kettle or have a kitchen bench light on (safety feature)

Fantastic access to hospital and felt safe when my husband had to stay longer in hospital

Difficult when not knowing how long to stay but even advised day before had to change rooms twice - maybe some consideration of not paying higher price for other room when it was empty which meant I could have stayed in first room and other person could have been given better room for same price to save me shifting but understand if other room was actually booked and person was in there

Nice and close to everything, rooms contained everything necessary and were well set out. Easy checkin and checkout and free car parking. Nice costly little unit with a balcony and grab and go breakfast

The shower wasn’t very good and wasn’t clean as hair on the walls and hardly any tissues which should have been topped up. The sofa bed was hard to push back in as the sides had been taped up so had to leave it half out as couldn’t collapse

I loved the location in proximity to Prince Charles Hospital. A short walk up a hill to see my husband, an in-patient. Plenty of space in the undercover carpark. Although the room cost $855 (& that was with a $13.93 credit) for one person for four nights through booking.com, I felt was expensive even though I saved on daily hospital car park fees by walking to the hospital. There was no laundry facilities in the room, although there was a guest laundry (coin operated) available. Breakfast (packaged cereal, fruit and milk) was available for collection from 7 am from reception. Aldi and eateries for an evening meal were within walking distance if you didn't want to get your car out. The bed was comfortable, room clean and was relatively quiet.

I wasn't happy that the room was not serviced each day, especially given the cost per night for one person.

Location was quite handy to a few places e.g. bowling club and coffee shop. Did not partake in the breakfast offered. The room was adequate in size, a most comfy bed and pillows and a good sized bathroom. The patio area is a bonus although did not use it due to weather.

The shower nozzle is awful - small, needle like spray and feels like one doesn’t actually get wet. Would certainly recommend a more modern, rain shower size head for the shower with a soft water spray.

Property was modern and clean. Apartment well designed. We had an emergency evacuation due to a fire alarm being set off and they did a great job during evacuation and through keeping us informed of what was happening.

We loved the lady who was in training there was lively and friendly with no questions too much but the man checking us in could have been more friendly considering we are paying customers.

So close to Prince Charles Hospital which was why we were there. Close to places, shopping centre, restaurants. Secure car parking underneath.

Needed a foot rest for the couch. 2 receptionists were lovely male and mature female. Receptionist on checkout, young female was dismissive when I told her about the light in the bathroom intermittently turning off.

Not enough parking. I had to pick my daughter and her friend up from a concert didn’t get back until after 11:30ish, when we got back there were no parks inside or out other than reserved parking. There was also no close street parking, and I didn’t feel comfortable walking in the middle of the night with 2 16yr old girls. I ended up parking in a reserved parking spot that didn’t have a number plate on it then having to get up early to move my car even than I was lucky enough to find a spot.

We've stayed there 3 times now and have always found the staff very welcoming, friendly and helpful. Our beds have been comfortable and we love having all the kitchen facilities there as well. Parking is very secure.