1. The location was amazing, close to cafes/restaurants and to the Jetty. Great for morning and afternoon walks along the waterfront. 2. There was plenty of room to move around and the bed was very comfortable. 3. The continental breakfast was a bonus and a good selection available. 4. On site parking makes it a breeze to come and go as you please. Overall, it was ideal for our short stay!

1.The bathroom has been renovated and was clean. The use of a shower curtain instead of a shower screen is not very hygienic and the water splashes out easily. 2.The split system was leaking quite badly and we had to use the rubbish bin underneath. There was an ironing board placed underneath the AC, so we could not hear the water dripping at the start. We walked into a puddle of water which made us realise the issue. We did report it to the manager.

We did not see staff during our stay there as it was done with email and codes but very efficiently, so no problem. It only has 5 rooms so was like staying in a big house. The front garden was beautiful and there was a shared balcony upstairs to sit and watch and listen to the birds with a wine in the afternoon, or coffee in the morning. They also had breakfast items supplied in the shared dining room to help youreslf with after 8am. As I am wheat intolerant, I brought my own bread and fruit, but they did supply porridge, which I ended up having, so no problems.

We couldn't have breakfast until after 8am, but we realised it is because the coffee machine is so loud that it would disturb the other visitors.

Very convenient place to stay close to restaurants, taphouse/brewery, The breakfast was continental but lots of choices, coffee machine. Self checkout was different but very well explained. Cleaner next morning was very friendly. I was a bit anxious after seeing some of the reviews but it was very clean and noise levels were minimal. Overall a great stay without the extra luxuries of a resort that you don’t use anyway.

Staircase to the room was a bit narrow and steep, but if you pack accordingly, with smaller bags it wasn’t a problem.

location and room itself

Stayed in room 4 first level. Room above was extremely loud when someone was walking around and having a shower.

I was very pleasantly surprised by the quality and value of Observatory Guesthouse. Our daughter lives in the area so we visit very frequently but her house is too small to accommodate us. Over a 10 year period we have stayed at about 20 different hotels from Busselton down to Yallingup. The prices are outrageous. We stayed at Cape Lodge when it cost $600, & now it costs $1000! To find a nice place to stay for $163 is miraculous, almost unbelievable. And our room & bathroom, even the outside deck were very clean. No mold in the bathrooom! Yeah.

Brown street is very noisy at night. Possibly worse in room 1 where we were. I don’t like wearing earplugs, but it was thoughtful of them to provide them in the room. We were awoken by loud passing cars several times during the night. It was the first time I ever stayed anywhere and never saw a single staff person. I understand that’s the way of the future, but it still feels a bit odd.

Location, ease of checkin/out, ease of booking

Uncomfortable bed. Needs replacing, way too hard. Pillows terrible. Breakfast area could have been better arranged as tables too close together. Breakfast- get some better quality bread, and please have butter not plastic margarine. Less is more when it comes to quality. Homemade jar of jam, quality bread, rather than all that plastic packaging of crappy products.

Assistance when required

The check in instructions were not correct. The automatic locker code was not accepted . My European phone did not work in Australia , so I asked another guest if I could use the phone to contact customer service . The agent was very efficient and pointed to a key of the room, but I would have been lost without a phone. Maybe they could install a phone in the guesthouse

Location excellent for beach and amenities and the breakfast was well done - it had plenty of choice.

I couldn't access my room when I arrived as the door key pad didn't work. I then had to borrow another guests phone to ring for help. I was told where the key was as the rooms keypad wasn't working. Also my bathroom had an uncovered drainage hole which nearly had me over.

Nice room, very clean. Fresh milk and cold water in the fridge. Good choice at breakfast which is self service. Range of bread products, cereals, yoghurt, fresh juice, jam, honey and Vegemite. Coffee machine, microwave and toaster in the kitchen. Excellent location. Clean and comfortable, would recommend.

Liked everything about the accommodation. Good communication from the owner, very thorough instructions on how to access the building. Simply a great place to stay.

Pretty much everything.

Minor things took the edge off. Telephone staff was not very helpful, with not great English. No peanut butter for what was otherwise a good breakfast. Wrong coffee pods provide so no coffee for breakfast. Mismatched wineglasses in bedroom (one plastic, the other glass) gave a cheap feel. These things were a pity in what was otherwise a really nice stay, especially when they were so easily rectified.