Decent rooms, it seemed like a family run hotel with one guy at the reception and a women who was handling the housekeeping, rooms were neat and clean daily

The rooms do seem to have a strange odour but i had left the windows open for some time which seemed to fix the issue, the reception is not open 24/7 and during checkout i just had to leave the keys on the counter as no one was there, location is not the best if you’re looking to explore the city on foot or walk to nearby shops, as it can be challenging crossing the streets which are steep and difficult to walk through

Everything was great, I really liked the meals, it was delicious, the rooms were clean and the staff was super friendly, the hotel location is close to the city center, I would advise everyone to visit this hotel, we would especially like to thank the hotel's general manager Nurlan Gasimov for his warm welcome.

The room was large with big window; it also was so clean. The garden of the hotel was beautiful to eat at evenings and have a tea or beer. Not a great location but it possible to walk to city center if no kids or easily can access by taxi or Bolt.

Our shower drainage was blocked, they cleaned ones, it worked but not completely!

Everything was perfect, dishes was delicious, the rooms were clean and the staff was helpfully, the hotel is located nearly to city center, wifi was fast, we would especially like to thank the hotel's general manager Nurlan Gasimov.

Personnel was very welcoming and helpful. I enjoyed the full breakfast, the convenience of the location (embankment nearby and all needed shops, little market places).

The only one flaw is that you cannot enter the building and have to wait till someone open the door from the inside (there's a ring but nobody usually opens with that one), so you have to open Whatsup and text the employees directly to open the door. Also I had a night flight and nobody was there to help me with the baggage and call a taxi.

Friendly staff, were able to accommodate early check-in, quiet spacious room, good breakfast.

Nothing

Staff are super friendly and helpful!

NA

Price. Bed. Location was ok. Breakfast

Bathroom floor a bit slippy

Everything

Nothing

The hotel is located not far from the waterfront and in the walking distance from Old Town. The suite was spacious and the bed was comfortable. Several shops and restaurants close to the hotel.

WI-FI speed was really slow or disappeared at all which made my work complicated. The shower head needs to be replaced - it didn't work properly.