I dont have words to describe. I would say WOW WOW, I made a great choice by selecting this great hotel. All the activities like Coaster, Zipline, Cable Car, and most importantly, "Paragliding" were an amazing experience. The hotel is calm, very neat and clean, and close to the natural mountains. When I arrived, it was full of FOG and I loved it. Thanks to the beautiful lady Naira, Jasmin, Vanera , the restaurant manager, paragliding expert Mr. Max, and the luggage staff. They are all lovely people. The breakfast was phenomenal, it was an amazing experience, they have a wide variety of breakfast options. Even they have 2 restaurants (4th floor and ground floor). Both are great. Tried SPA, Massage, it was great. Thanks to the lovely lady at the SPA reception for welcoming us. I would definitely come again. InshaAllah Overall 10/10.

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We had an amazing summer stay at the mountain resort! Everything was perfectly organized, and I want to sincerely thank all the staff — everyone was incredibly friendly, helpful, and welcoming from the first moment. The spa was absolutely fantastic — relaxing, clean, and with everything we needed to fully unwind. The entertainment options were also great, offering something for everyone throughout the day. One culinary highlight worth mentioning: in the courtyard of Zirve Hotel, right by the second cable car station, UFO Burgers, we discovered the most delicious burgers we’ve ever had! A must-try for any visitor. Also, don’t miss Shahdag PUB located at the Main Plaza — it serves the best beer and the most delicious snacks. A perfect spot to relax in the evenings. Highly recommended for anyone looking for a refreshing summer mountain getaway with great service, food, and atmosphere.

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Our stay at this hotel was nothing short of perfect! Traveling with family can be challenging, but from the moment we arrived, everything felt easy and welcoming. The atmosphere was warm, the rooms were spotless and comfortable, and the amenities made our stay relaxing and enjoyable. What truly made our experience exceptional, however, was the outstanding service we received from the hotel manager, Kamila. She went above and beyond to ensure we were comfortable, happy, and had everything we needed. Her professionalism, kindness, and genuine care for guests stood out in every interaction. Kamila treated us like family – always smiling, attentive, and ready to help with anything we asked. Thanks to her, our stay felt special and personal. It’s rare to meet someone who brings so much heart to their role, and Kamila is a true asset to this hotel.

We loved our stay at the Shahdag Hotel. Even though our view wasn't quite clear on the first day due to the snowfall, our mountain view room lived up to its name once the fog cleared. The staff was very professional and helpful. Our room was really cozy, clean and was just lovely. The bathroom had heated floors which was quite helpful in the cold weather of Shahdag. The complimentary breakfast seemed to have unlimited options which were all delicious. The location of the hotel is also scenic and right in front of the Shahdag coaster which is a plus point. Room service was quick and professional. We thoroughly enjoyed our stay at the hotel.

Everything about the hotel. From the time we got there to the checkout. Check-in was smooth and swift. The room was big, spacious and clean as in the pictures. We all received complimentary snacks on arrival. It was my birthday the next day and at the mention of it, the hotel brought cake and fruit that I shared with friends on my birthday. They also offered a complimentary jacuzzi time for two people. The breakfast buffet was excellent; everyone could find something they could eat. The breakfast time of 7-11 is also good, as it's long enough to allow sleep-in time. A big shout out to the whole guest relations department, especially Kamila. The hotel general manager, Mr Sabuhi Ismailov, kept on checking if things were okay, and I could see him engaging with guests all the time. We were four different families, and we were all happy with the service.

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I had a extremely pleasant stay at Shahdag hotel and spa, the resort has excellent location. The rooms are spacious and super comfy, the view from balcony is spectacular. The staff are always helpful, they have shuttle service that takes you to zirve hotel where most of the activities are. They have impressive heated swimming pool. I got free spa which includes Turkish hammam and Suana which was cool. Their breakfast was super delicious, both me and wife loved the variety of items offered. Also you get free cable chair ride with the package. Overall excellent stay, front office staff is really helpful. Highly recommended.

Only negatives for me were Complementary Turkish hammam, cause inside there was no accessory to use for service like foam or sponge there was only water. So incomplete Turkish hammam. Also its really dark outside in the night a few lights in your premises will help the guest and overall ambience as well.

The hotel provides direct access to the slopes. The locker room is approximately 30seconds from the start of the first slope. All slopes and lofts were open and running during our stay. On our first day, 5 of us were checked in to the sports centre, equipment organised, ski lifts purchased and lessons paid for in under 45min. Staff were helpful in getting the ski boots on and ready to go. The ski resort is excellent and expanding every year with a good selection of green, blue and red runs. There is some off track skiing available for the more adventurous as well as one black run. The junior suite was spacious and accommodated my family comfortably. The rooms were well hated but also provided ac to cool the rooms for those who like cooler temperatures. Bathroom had a large bath and powerful shower as well as a baloney overlooking the slopes. The hotels offer a wide selection of restaurants to cater for all tastes and the children spent most nights in the arcade whilst the adults relaxed in the cafe/bar. Staff were helpful and friendly throughout the stay, Kamilla providing excellent assistance pre booking and during our stay. We went in 2024, came back in 2025 and will look to book in 2026. The resort is growing and expanding the very year and I look forward to seeing what next year brings.

WiFi was a little temperamental but apart from that everything else was great.

Absolutely Wonderful Summer Stay – A Perfect Start to the Season! I had the pleasure of staying at this incredible mountain resort right on the opening day of the summer season, and I couldn’t have asked for a better experience. Everything was simply outstanding from the moment I arrived. The hotel itself is beautiful, blending perfectly with the surrounding nature and offering breathtaking views of the mountains. The room was spacious, clean, and very comfortable, with all the amenities needed for a relaxing stay. One of the highlights of my visit was the spa area – it was immaculate and wonderfully relaxing. After a day of hiking in the fresh mountain air, unwinding in the spa was the perfect way to end the day. The facilities were top-notch, and I especially enjoyed the sauna and the outdoor hot tub with mountain views. I would like to express my sincere gratitude to the entire staff. Everyone I interacted with was incredibly welcoming, professional, and attentive. You could feel that they truly care about their guests' comfort and experience. Their warm hospitality made me feel right at home from the very first day. Being there for the opening of the summer season added something truly special to my stay. There was a sense of fresh energy and excitement in the air, and the hotel had clearly put a lot of thought and care into preparing everything to perfection. Another major bonus was the food. Every meal was fresh, flavorful, and beautifully presented. But the real culinary gem on the property is UFO Burgers — hands down the best burgers I’ve ever tasted! Juicy, creative, and bursting with flavor — a must-try for anyone staying here. But what really stood out was the on-site PUB, which quickly became our favorite spot. The beer was always fresh, and the snacks wer I wholeheartedly recommend this resort to anyone looking for a peaceful yet luxurious mountain getaway. Whether in winter or summer, this place is truly a gem. I will definitely be back!

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Our summer stay at this ski resort was absolutely wonderful. Surrounded by breathtaking mountain views, the resort offered the perfect mix of relaxation and nature. The spa was clean, peaceful, and offered top-quality treatments that helped us fully unwind. The staff were truly outstanding — always smiling, helpful, and genuinely caring. It’s rare to find such a consistently attentive team, and they made us feel completely at home. Food was another highlight. Everything we tried — from breakfast to dinner — was fresh and delicious. But what really stood out was the on-site pub, which quickly became our favorite spot. The beer was always fresh, and the snacks were absolutely amazing — the perfect combination after a long day outdoors. A heartfelt thank you to the whole staff for creating such a warm and enjoyable experience. We left recharged, happy, and already planning our return.

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Staying at Shahdag Hotel was an exceptional experience, combining world-class service with the serene beauty of nature. Nestled among majestic mountains, the hotel offers breathtaking views that create a perfect backdrop for relaxation and adventure. Every aspect of the stay—from the warm and professional staff to the elegant, well-appointed rooms—was thoughtfully designed to ensure comfort and satisfaction. The range of services, including fine dining, spa treatments, and outdoor activities, exceeded expectations and made the experience truly memorable. Shahdag Hotel is a perfect destination for those seeking luxury, tranquility, and a deep connection with nature.