Very comfortable hotel with all the facilities you'd expect. The staff were incredibly friendly and accommodating of our early check in and late check out. They were also great for recommendations. The rooftop bar has fantastic views across the city

The location. For a tourist you're a good 15-20min walk away from the Old Town and City Hall where a lot of the attractions are. Not a deal breaker but after a while the walk back and forth can be tiring.

Clean, comfy, spacious twin room, friendly staff, comfortable bed- had a very good sleep, flight was in evening, checkout was at 12, we were given an extra hour to checkout, would use again

No hot water at night (maybe a eco thing), toilet had a frosted glass door which doesn't close flush onto door frame, there is a slight gap (this is by design) which means you can hear from outside the toilet, filter needs changing in the aircon

They allowed me an early check-in I asked for. It is a busines-friendly hotel with available scanner, printer and copy.

When I asked what is the closing time for gym, the receptionist lady glanced and just said: “Gym is for hotel guests only”. Just because I am Bosnian speaking Bosnian, am I not worthy to be a guest of this hotel? Why would anyone assume I am not a hotel guest just because I am Bosnian? That was really (and i mean REALLY) disappointing.

The property was in a good location and the staff were very helpful. Rooms were stocked with tea and coffee (including creamer), body lotion and conditioner. Gym was well equipped with towels and water refill. It was Easter weekend and a nice touch was the little cakes they put out for people

No issues at all

Very good location in-between the old town and the government buildings SCC. The hotel was clean, and we made good use of the restaurant and var facilities.

There was a large event which took over the restaurant.... some tables should have been reserved for the hotrl guests.

Been here a few times before. Hotel is walking distance to the old city. Staff are friendly and accommodating. Breakfast buffet was great and staff always going out of their way! Rooms are clean and comfortable! Thanks to the Marriott team (Sarajevo) for surprising my son with some birthday cake.

Nothing.

Amazingly friendly, welcoming and helpful, especially Ms Dzenita from the reception. All information, best recommendations, either by restaurants, shops, sites, the best way for transportation inside Sarajevo, between cities and return home. And how keen to make sure we got the information even when we were a bit careless to follow up. We haven’t seen anything like this before.

None

We liked the excellent staff (especially at breakfast), the location, the coffee machine in the room, spacious room and bathroom. We would definitely return and we'd fully recommend this hotel!

It's just a little bit loud. You can easily hear people from nearby rooms, their closing of doors, the traffic (our room was facing the front of the hotel - very nice view, but on a working day early morning traffic). It's not a big deal, but that's the only negative thing I can think of about this nice hotel.

The location was excellent, close to active areas and shopping malls. Special thanks to the receptionist team ( Mrs. DAJAXIA ) she was very kind and made exceptional arrangements for us by allowing us to check in early at 09:00 and 11:00.

The room was well decorated, and the bed was comfortable. The space was a bit small. Very well noise insulated and very clean.

The hotel did not have any outdoor sitting areas. I am a Marriott Gold member, but unfortunately, I did not get an upgrade