The staff were very friendly and helpful we had a mistake with the booking but they still managed to accommodate us .They made up for the change in room by giving us a meal on the house which went above and beyond.The breakfast was excellent and the staff gave us lots of information on what sites to visit .Would definitely recommend it Would love to visit again . Location is great only a short walk to the old city and very central

New and comfortable place. Super clean. The room is big, and it has good lighting. The staff is helpful. Even though the hotel is not super close to the old town, it is located in a nice neighborhood and close to the park. Breakfast is not a buffet, but whatever you choose in the menu, you will get a lot of food, and it's good.

There was a smell of cigarettes coming from the restaurant to my room. It stopped when the restaurant closed, but if cigarettes are a problem for you, it might be good to tell the hotel in advance to make sure the windows of your room face the other side.

Impressively refurbished hotel, right in the heart of Sarajevo, a short walk (9 minutes) from where you can get dropped off by the airport bus (the 200E service), and is then about 15 minutes walk to the heart of the old town. We were given a number to call to collect some keys, but couldn't connect (think it was my SIM), so went in through a restaurant/cafe area to a reception desk at the back, where we were checked in by a friendly member of staff, who spoke great English. The rooms are then through a door to the toilets and up the stairs, and had a side entrance for when the restaurant closed at 9pm, so access was great. Room was spacious, and warm, and looked recently refurbed. Breakfast was made-to-order, so we went for coffee and omelettes both mornings, and they were delicious!

No kettle in the room, so couldn't have a tea/coffee, but hardly an issue, as we weren't there that long!

Apartment location is very good, close to shops, cafes and restaurants. Old town is a 5-10 minute walk, located in a bustling part of Sarajevo. Apartment is on top of a cafe/restaurant so easy to find. Breakfast at the cafe was some of the best I had in Sarajevo. Good location with plenty to do and easy to get a taxi etc.

It is normal for people to smoke in cafes and restaurants in Sarajevo, we were located on the first floor and there was a constant smell of cigarette in our room, most likely coming from the cafe downstairs.

The room is decorated with a modern design. It is very nice, clean. The staff is friendly and helpful. A wonderful experience.

It suited my idea. It was very cozy and warm. The location was also suitable for exploring on foot, the car was parked in front of the building and everything was close by.

Newly renovated hotel in a fantastic location—everything in the city was just a short walk away. The room was comfortable, and the staff were exceptionally kind and accommodating, making sure I had everything I needed. Highly recommend for a cozy and convenient city stay!

The personal was really kind to us.She helped with everything she could:) I guess her name was Adna ,she was really nice :) Thank you so much again:)

Everything was fine.

The room was modern with nice big shower and a TV. It looked very new, though there were a few small things that still needed finishing. The highligh was definitely the breakfast included in price. The portions were big and tasty.

The location of this property to Old Town Sarajevo and our scheduled tour was good!

My personal observation- I found the bed to be extremely hard thus uncomfortable to me. My partner didn’t have the same experience. Also, this hotel should have credit card capabilities!!

The staff was beyond flexible with requests. The included breakfast was large and filling. The location was close to old town, and the street had numerous shops and small cafes. If you did not want to eat in the restaurant.

That I could not stay longer.