The staff were very friendly and helpful we had a mistake with the booking but they still managed to accommodate us .They made up for the change in room by giving us a meal on the house which went above and beyond.The breakfast was excellent and the staff gave us lots of information on what sites to visit .Would definitely recommend it Would love to visit again . Location is great only a short walk to the old city and very central

Impressively refurbished hotel, right in the heart of Sarajevo, a short walk (9 minutes) from where you can get dropped off by the airport bus (the 200E service), and is then about 15 minutes walk to the heart of the old town. We were given a number to call to collect some keys, but couldn't connect (think it was my SIM), so went in through a restaurant/cafe area to a reception desk at the back, where we were checked in by a friendly member of staff, who spoke great English. The rooms are then through a door to the toilets and up the stairs, and had a side entrance for when the restaurant closed at 9pm, so access was great. Room was spacious, and warm, and looked recently refurbed. Breakfast was made-to-order, so we went for coffee and omelettes both mornings, and they were delicious!

No kettle in the room, so couldn't have a tea/coffee, but hardly an issue, as we weren't there that long!

Apartment location is very good, close to shops, cafes and restaurants. Old town is a 5-10 minute walk, located in a bustling part of Sarajevo. Apartment is on top of a cafe/restaurant so easy to find. Breakfast at the cafe was some of the best I had in Sarajevo. Good location with plenty to do and easy to get a taxi etc.

It is normal for people to smoke in cafes and restaurants in Sarajevo, we were located on the first floor and there was a constant smell of cigarette in our room, most likely coming from the cafe downstairs.

The room is decorated with a modern design. It is very nice, clean. The staff is friendly and helpful. A wonderful experience.

It suited my idea. It was very cozy and warm. The location was also suitable for exploring on foot, the car was parked in front of the building and everything was close by.

Newly renovated hotel in a fantastic location—everything in the city was just a short walk away. The room was comfortable, and the staff were exceptionally kind and accommodating, making sure I had everything I needed. Highly recommend for a cozy and convenient city stay!

The location of this property to Old Town Sarajevo and our scheduled tour was good!

My personal observation- I found the bed to be extremely hard thus uncomfortable to me. My partner didn’t have the same experience. Also, this hotel should have credit card capabilities!!

The staff was beyond flexible with requests. The included breakfast was large and filling. The location was close to old town, and the street had numerous shops and small cafes. If you did not want to eat in the restaurant.

That I could not stay longer.

New rooms in the city center. Well-equipped and clean. Restaurant on the ground floor, friendly hosts.

Nothing particularly bothersome, but there were some issues with the hot water supply and pressure. The sound insulation of the front door could be better.

Everything was clean and tidy, comfy bed. Staff were pleasant. All in all was great.

Check in till 21:00, checkout till 11:00, and breakfast 09:00-10:00 were too tight, but the staff were cooperative

Very friendly and flexible staff. English and German are spoken. Very nice breakfast!!!

Our room was facing the road and the traffic was quite noisy in times.